Popular Kansas City 4-star Hotels

Immerse yourself in Kansas City, MO, at our charming downtown hotel. Ambassador Hotel Kansas City, Autograph Collection offers adventure and entertainment with a premier location near T-Mobile Center, Kauffman Center for the Performing Arts and The Kansas City Convention Center. Master the art of downtown living by exploring the Power and Light District. Work up an appetite and return to our hotel for The American Reserve, our on-site restaurant featuring mouthwatering cuisine and handcrafted cocktails. Planning an event? Our hotel in KC is a moveable feast of celebrations and conferences offering three high-quality meeting spaces and living areas. Whether you're finishing last-minute business at your work desk or watching your favorite movie, our hotel rooms and suites hit the spot. You will appreciate striking downtown views and other inspiring accommodations, such as complimentary Wi-Fi for all Marriott Bonvoy members. Let the Ambassador Hotel Kansas City, Autograph Collection elevate your stay.

Good value for money

Parking in the underground parking lot is very convenient. Talk to the front desk when you check out. There is no charge when you leave the garage. The hotel lobby is not bad, the rooms are relatively old, but the hotels in the central cities of the United States are almost not old. The room was quite large, the air conditioning was very noisy, and when it didn't stop, the cold wind was blown for a while and the hot wind was blown for a while. I booked a room with breakfast, but at the end of the day breakfast was still charged separately, and I was drunk. The quality of reception staff at the reception varies, and there are a few female receptionists who come here for a while, business operations are unskilled, and their attitudes are very general.

I've been coming to KC about every other year or so, for approximately 20 years, for work. I almost always stay at The Raphael Hotel. PROS - The hotel has that unique, kind-of-eccentric feel to it that I've found in some Autograph hotels. It has a personality, and feels somewhat European - Great location. There are shops, restaurants, museums, and beautiful houses within walking distance - Friendly staff. Tracee, a front desk agent, was helpful. David has been helping me with my bags for 17 years, and I understand that Bob has also been there that long. - I collected Bonvoy points - I received a complimentary upgrade to a suite. I'd requested a quiet room via the chat function, and they assigned me a room at the end of the hallway - They recycle, and have moved away from small plastic bottles to large refillable bottles - Pretty views from the top floors - I always have a drink and its charmingly-named neighborhood restaurant/bar, Chaz. It's quirky, like the rest of the property. Last time, a guy sat at the bar with his dog. This time, they had a musical duo (two older gentleman). Live music in a small setting can sometimes be annoying, but these guys were enjoyable, and the room was into it - The basic five requirements were met: The room was clean. It was dark at night. I could control the temperature. It was quiet. The bed had a top sheet. CONS - While Chaz has a certain je ne sais quoi at night, it's a little dreary at breakfast time

Overall the experience at the hotel was very good, however, check in was lengthy and I had another issue at checkout I'll explain later. There was only one lady at the front managing to check in a long line of people. I can only imagine that they are still short staffed after Covid times. I had checked in 24 hours prior and chosen a room on my phone app, but our room was not ready and was given another. No problem..just glad to get one after the wait. The lady was pleasant checking us in but never apologized for the wait or welcomed us as Diamond members. Room was small but overall clean. Would have liked to have a comfortable chair to sit in but not one in the room. Breakfast was a buffet and overall average/good. Now the part not so good...apparently Hilton is now giving credits for breakfasts for (Gold & Diamond levels). It's put into your account to be used to offset the amount you spent. The amount can be different depending on the hotel. In most cases you will end of paying more due to taxes. I find this offensive and in my case the bookkeeping got messed up and it ended up being added in rather than taken out. I had to end up calling the hotel on two occasions to get it worked out...but it did happen. I appreciated the help of JoAnn and Robert and the bookkeeping department. In addition when checking out, I received my statement, it only showed parking that was owed. I was assured that the breakfast & credits were already sorted out. That was not the case as I found out a day later. Because Hilton President did handle my situation quickly I gave a very good rating!

Stayed here recently for a conference; requested and received Suite Night Upgrade to the Presidental Suite! WOW! Now, the hotel and surrounding area had been without power for the previous 22 hr and just regained it a few hours before I arrived. Suite was def warm- and I thought it was because of the power outage. Tried to turn up the fan which didn't change a thing. (in fact, I turned all 3 thermostats I found in there down to 60 and high fan and it never changed over 4 days! So- this suite is on the 38th floor and spans the width of the building so different views of the city from LR/DR and BR. Large 4 poster bed-- but there is a 4 inch ”ledge” around the mattress which is waist high to me (at 5-6”) making it extremely difficult to get into! Then discovered the bedside table and lamp was too far away to reach from bed...3 of the 4 pillows were incredibly lumpy- glad I only needed one pillow! Flat sheet on the bottom which wasn't long enough to be tucked in on top or side so it looked like a war had occurred in the morning (oh- and 2 comforters on the bed but don't know if it ever got cooler than 75 or so!). HUGE bathroom- big double size tub (but the row of lights over it had 3/4 of bulbs out), big steam shower with fabulous water pressure (but mildew on ceiling and amongst the marble tile), large bottles of fancy products in the shower (that could not be opened for those of you worried about that-I'm not, but see lots of angst about this). Several spots in teh BR had mildew, and lightening wasn't great for makeup. LR has 2 love seat sized couches (found some sort of canisters in between the seat cushions- ew!) large desk, table for 8 on the DR side plus a full kitchen (but a dirty black plastic serving spoon was on the stovetop!). Lots of nice artwork throughout. Carpet was stained in many areas. Never saw a TV remote though TVs were in the bedroom, bathroom and LR (didn't look real hard in LR, wasn't watching TV anyway, but thought it was odd). Housekeeping did come in after 2nd night, remade the bed with the same (wrinkled) sheets. Conference rooms were pretty darn cold. Oh, and did tell front desk that the AC wasn't working, but nothing changed. (Heard someone else on 38th floor complaining too). Lounge hours are limited- never made it there. Did have a bite to eat in the restaurant bar one evening- def not worth the calories or $. Unfortunately not much around open after 5 or 6, esp on a Sunday evening. Lobby is gorgeous, lots of seating in many areas incl tables with outlets for working.

The hotel is under construction and the noise was extremely loud. The manager on duty was snide before she hung up on me. Only for her to call back and offer a meal comp. Upon checking out, we were advised that we had to go back into the ****** to receive our meal comp. After going all the way back into the ****** getting our cards, then going to the restaurant and eating nothing was on the cards, and nothing was comped. My wife and I saved up to celebrate our 20th wedding anniversary and we chose to spend it there only to have a very dissatisfying experience. We could not even hear ourselves talk in our own rooms. Then to be treated like that by the management just made this completely unacceptable.

I was close to changing hotels prior to staying based on poor reviews, but decided because of the location we could deal with any issues that may have been unsatisfactory. Good thing we kept our reservations here as their wasn't anything unsatisfactory about the trip. The front desk team was very nice and quick to get more towels or anything needed. The Shower was amazing which consistently stayed hot and high water pressure for 4 of us to use back to back. The location is very convenient to all of the downtown activities. They have a shuffleboard table in the lobby that we played often. We went to the PS Speakeasy in the basement of the hotel that was nice. The Restaurant located on site was easy to get drinks at. Valet parking is $30-$35, but we self parked at the garage next door for $18 and easy to get to. The only comment I would make is I wish they had a pantry as we had $30 F&B credit per day, but did not get to use a days worth based on our flight schedule, it would have been nice to use it.

Westin is yet another business masking a massive decrease in service behind “pandemic safety.” The hotel itself is nice. Beds are new and comfortable, rooms are spacious, and the fitness room is well appointed. It’s the only hotel I’ve stayed in recently that had a comfortable HVAC system. The fan can be set to stay on, so the air remains fresh when heating/cooling aren’t running which helped me sleep. Rooms have a mini-fridge and a lovely big TV. However, I stayed six nights and my room was only visited by housekeeping once. They didn’t even bother to restock the in-room coffee, provide more shampoo, or refresh towels. I had to stop at the front desk. This was ostensibly for pandemic safety but I wasn’t in my room so any risk from simply replenishing supplies was purely imaginary. The hotel restaurant is only open for breakfast and the rest of the day service is only in the bar. The bar was somewhat understaffed and waits for drinks got lengthy in the evening. Coffee was only available in the morning. All of this is fine at AirBnB rates, but Westin is still charging as if they are a four-star hotel. What am I paying for if there is so little service? I also can’t recommend anyone book a conference here. I was attending a hobby conference where we were paying out of pocket. Westin didn’t provide any signage and allowed a ravenous horde of people from a professional conference to descend on our limited snacks. They messed up an expensive Friday dessert event by running out of food. Rooms were shifted around on short notice and some of our classes were crammed into a tiny, stuffy, room for six hours. To add insult to injury on Saturday night the hotel hosted a frat party and drunk kids roamed the halls singing loudly, laughing, and banging on doors until 3 AM. Westin didn’t have enough staff to keep these unruly guests under control. I am unlikely to stay here again without asking a LOT of questions in advance and frankly Marriott should be ashamed.

In the heart of Kansas City, Crossroads Hotel is within a 5-minute drive of Crown Center and T-Mobile Center. This hotel is 1 mi (1.5 km) from LEGOLAND® Discovery Center and 1.1 mi (1.7 km) from Kansas City Convention Center.Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace. This hotel also features complimentary wireless internet access, concierge services, and wedding services.Grab a bite at XR Cafe, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 3 bars/lounges.Featured amenities include a 24-hour front desk, luggage storage, and an elevator.Make yourself at home in one of the 131 air-conditioned rooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries.