Muthu Lake Naivasha Country Club, Naivasha

Stay was good and the hotel included meals which were nice. Though the room would be better if it was renovated

RAS, very nice place

I recently stayed at Muthu Lake Naivasha Country Club, which boasts a stunning view of Lake Naivasha and beautiful scenic surroundings. The food was also good, adding to the initial positive impression. However, our overall experience was far from satisfactory. The first issue we encountered was with the shower. The water pressure was extremely low, and we had to call the staff multiple times to assist us. Unfortunately, this was just the beginning of our troubles. It followed with a loud music played until 11.00pm as there were few guests who were parting with loud music. I wonder if Hippos were also dancing with them (seriously the resort has hippo as visitor at night) The major problem occurred at midnight when the toilet water started leaking, flooding the entire room. We had to call the hotel staff to clean up the mess, as the room was filled with toilet water. Thankfully, our baggage was on the table, but our footwear was drenched, leaving us to roam around the safari the next day in bathroom slippers. To make matters worse, when we asked to speak with the manager the next morning, there was no one available to attend to our concerns. For a hotel chain with 70 resorts worldwide, I expected a much higher level of professionalism. While the location is undoubtedly beautiful, these significant issues made our stay unpleasant. Think twice before booking at Muthu resorts, despite its scenic allure. P.S- I experienced the same water leakage issue at another Muthu resort in Kenya.

They don’t provide drinking water even while having dinner, you have to buy 450 KES for one bottle, so prepare accordingly , buy water and come Never seen such arrogance otherwise with water Not seen anywhere in the world It’s a good property no doubt

This is a beautiful resort right at the lake. It is an old property - hence is affordable compared to other new resorts in the vicinity. The staff is very helpful and polite. The souvenir shop has a good variety of stuffs for a quick buy before exiting the country. The highlight of the resort of course are the hippos that visit at night for grazing. It was amazing having dinner with hippos right outside the restaurant! There are plenty of monkeys/ water bucks and zebras in the property too. The dinner was amazing with lots of varieties including Indian Vegetarian!!! The breakfast however was a disappointment - we could only eat bread and butter as the vegetarian options were not palatable. Who wants to eat boiled sweet potatoes and potatoes for breakfast? :( An upma/ poha would have been ideal and completed the meal. But overall, a super experience - we loved our stay there!