Hotels near St. Luke - Wax Museum, Karlovy Vary

I'm currently staying at the Olympic Palace and booked it because the reviews were so good - not because it looked amazing or because the price was good - neither was the case. I just wanted the nicest hotel in town besides Pupp. Unfortunately, this hotel was way below even a four star standard. We paid 300 euro/night and called ahead to ask if we could pay a bit extra to upgrade to a larger room with a balcony. They offered a Deluxe Room with a Balcony for 20 euro extra per night. When we arrived at midnight, there was only one poor woman at the reception who was brand new on the job. She tried so hard but it took 10 minutes just to process our documents and then when I confirmed it would be a Deluxe Room with Balcony, she said no - but that we were charged the 20 euros anyways. When I asked about the larger room, she said it would be over 100 euro/night and would take a very long time to get us in a room like this. We just wanted to sleep so took the small room, which was not very nice. The shower head did not work the entire time, neither did the AC. My assistant called ahead to book a spa afternoon for us and ask what the spa would recommend. We tried calling the spa the day-of and they never picked up. We went down and were told to return in our robes. There was no spa reception. We were told to go back up to our room and find the paper with our spa confirmations and go directly to those rooms. It was the most rushed massage I've ever had - even before my back hit the bed, it started on my feet. It was a fine massage, but not what I'd expect from a spa hotel. Afterwards, the spa staff had recommended the ”salt room” - we were excited, thinking this must be some kind of salt scrubbing room or unique experience. No. It was a room with fake salt hanging from the ceiling, very cold AC, and beds with dirty blankets thrown over us, sitting in lawn chairs. It was supposed to be a 45 min experience - just sitting in the chairs doing nothing. We left immediately. The spa team, when we finally found them, said ”it's supposed to be like smelling the salt in the ocean” - it was a hilarious excuse for a spa treatment, which we're still laughing about. They tried to charge 30 euro for this. The pool person (once we found him) also said the pool was thermal waters. They were not. The service here is limited, the property is nothing special, the price is high compared to the rest of the town, the spa is not nice, spa staff are nowhere to be found, the system is confusing, and it was by no means relaxing.

The view is a city view room, the view from the window is very good, very close to the various attractions, breakfast is very rich, the important point is that the quilt is really soft and very light but very warm ~ no kind of hotel quilt feels a little wet, the room is very Big and very warm, I really like this hotel~Recommended recommendation, the price is very high~ If you want to go, you can ask the local traffic information of the hotel front desk, also help us to inquire and print it~ Figure 1 is taken from the window of the room we live in. ~

I took the bus in Prague. After getting off the bus, I entered the town by crossing the road. I went to the navigation, but reminded everyone, just follow the direction of the navigation. The navigation may be a little closer, but let you go up the mountain and go down the mountain. Wait, holding the baggage is too tired to fully listen to the navigation. This place is easy to find.

Věry lovely hotel. City Center , gorgeous swimming pool with amazing view, great breakfast. Very Good Wellness zone and exclusive Thaj massage, which I really liked. The Best weekend stay I can reccommend

My wife and I lodged one night at this hotel, while travelling. The room was excellent and rather large. The place is quite big, so getting from the reception to our room and vice versa was a bit complicated, also because you have to use your access pass every time you take an elevator. The receptionists are not sufficiently fluent in English, or don't speak English at all. They did not suggest that I could speak German instead. The breakfast was very nice, with ample choice. The dinner procedure was a bit special... we gave our room number at the restaurant entrance desk and made our choices from the menu. There was no bill or receipt at the end and no signature asked. When I asked the restaurant personnel for the bill, they didn't understand. The drinks, in our case a bottle of wine, were provided by the bar in the room next to the restaurant. Personnel is not taking the drinks order, you have to go to the bar yourself and order it there and you can only pay by card, they do not accept cash. On checkout, next morning, I could pay for the dinner, but only by card, because the receptionist did not have cash change, she said. I would suggest, that the hotel's management thoroughly review all customer interaction processes (reception area, restaurant, bar), because these are inefficient and sometime even unpleasant! The place itself, Karlovy Vary city centre, makes great photographs, but I would rate it 'disappointing' in terms of outdoor amenities. There are countless overpriced jewlery shops, but only a few nice restaurants and bars. If you have seen Karlovy Vary once, you don't need to see it again...

Located in an excellent location in the small town of Karlovy Vary, the hotel has a long history, standard services, and thoughtful and careful front desk and room service. The breakfast dishes are average but the service is in place. Clean and tidy. Worth recommending.

The Carlsbad Plaza Medical Spa and Wellness Hotel is located at the very beginning of the original “Hot Springs District” of Karlovy Vary. It is a five-star superior resort hotel and was an outstanding stay for my wife and I. It must be listed as one of the best Medical Spa and Wellness Resorts in all of Karlovy Vary as during our six days stay, we stopped by many of the other Hot Springs Hotel’s, and none could match the size and number of therapies offered by the: Carlsbad Plaza Medical Spa and Wellness Hotel. Our check-in was fast and professional, and we were given a Garden Room, which had access to a smoking area within the considerable size garden. On our first morning we had set up our doctor’s consultation session and we noted all the therapies she suggested for both my wife and I. So that same afternoon we started what became the most enjoyable part of our entire stay. Our therapies included the following: CO2 Bath Treatment; Oxygen Therapy; Classic Massage; Reflex Massages, etc. They also had a large Hot Spring Pool, with two types of Jacuzzi Tubs and a typical Steam Room. Each morning, we enjoyed a large Breakfast Buffet, which had a wide assortment of foods and drinks. The Carlsbad Plaza is a short two-minute walk to the famous Karlovy Vary Promenade. If you are looking for a fantastic Health Spa and Wellness Center you need not look any further and simply book your next stay at the Carlsbad Plaza, you will not be sorry, trust me…

A very big traditional hotel 100 years old , in a very nice location but not in center . A funicular going to center of town but only till 1900 . The hotel is not air conditioned , so very hot in summer . Rooms are big and nice with great views. Breakfast buffet good. Spa treatments and indoor pool .parking 20 euros a day . Service ok but not friendly , maybe something of the local tradition. English speaking partly .

Upon arrival, you need to contact the hotel to get your password, and the staff will reply quickly. There is an elevator in the hotel, but the location of the room needs to be the lower half of the stairs after taking the elevator. It is inconvenient for people with luggage, but fortunately, only half of the stairs are needed. The equipment in the room is very complete and there is a warm feeling. The hotel is located near the station and can be reached in about 15 minutes on foot to the hot spring corridor.