Hanalei Bay Resort

We had an amazing stay at Hanalei Bay Resort. The views were breathtaking! The resort was beautiful and had everything you could ask for. We used the pool and went to the beach several times. We also ate dinner at both restaurants on site and enjoyed our food and experience at each restaurant. The staff was helpful and friendly. We can’t wait to come back!

Don’t try leaving your car on, standing, with your girl in the passenger seat anywhere near the hotel in order to run in and grab a pizza you pre-ordered from the pizzeria INSIDE their own hotel. Got berated by the valet guy who apparently doesn’t understand the difference between parking and standing. Will never return.

Nice staff, beautiful place. Over all very happy with everything except there was no air conditioning in on of our two bedrooms and that room was boiling at night

Beautiful property. Really friendly and helpful staff. Everything clean and neat.

This is a lovely resort and we really enjoyed our time here. It also has a beach you can walk to or they will take you there in a golf cart. I did a timeshare exchange through Grand Pacific Exchange. I paid an exchange fee of 239.00 for this resort, plus the deposit of my resort unit (maintenance fees). However, the fees here are ridiculous. There is the resort fee $25 per day (wifi and beach towels?), a parking fee ($20 per day self park, followed by a lot of walking to your unit and hauling your things), daily taxes, and a $50 check in fee (this is a new one). Add those up and that is another $600. As a timeshare owner, I pay local taxes on my unit so when I exchange I expect those are paid by owners as well. This location is superb and the grounds are gorgeous. I just felt all these fees to be ridiculous. This is big problem across this island in particular. I would come back, I am just disheartened as a member of this exchange company.

Wonderful resort with great staff. Grounds are impeccably maintained. GREAT VIEW to die for. Quiet and family-like feeling. Front desk is very friendly and customer focused. New Weber BBQ units throughout the property. Wonderful short walk to the cozy beach.

Wonderful hotel but water pressure in both bathrooms was terrible. View was outstanding!

We loved our 5 night stay here in HBR (#8131-8132). The unit: 10/10. Very luxurious and high end interior, every piece of furniture, appliances, dishes etc were upscale. The decor was simple yet very tasteful. I could purchase this property as is tomorrow. The kitchen was full loaded, and the second unit also had a small kitchenette Incase a couple wants to rent. We were 2 adults and 2 teens and the space was perfect. The view was breathtaking, lush green with multiple pieces of patio furniture. All bedrooms overlooked the bay/the mountains and perfectly groomed property. While we couldn't watch sunsets directly from our patio, we could see it walking just few steps up. If you really must see sunsets, then maybe id recommend 2nd floor units in building 9 (9000 series). The owners were also very helpful. The property: Excellent property, again 10/10. What's not to like here. The pool is big, resort style, the hot tub is fantastic with sand in the bottom, two very lovely restaurants with good drinks, pizza and food, making it very lively end of the day. Lots of lawn games, pickleball court, tennis courts. It's huge but they have golf carts help you out, we never really had to wait to pick us up, but majority of the times we just loved walking around. The pathway to the beach below is paved and lovely with tropical feel. Sunsets from that beach were phenomenal. One Hanalei hotel is right on that beach if anyone wants to go their pool bar to have drinks. The staff was very friendly. It is just 10-15 min drive to Hanalei town. The area overall is just perfect. Yes, it is expensive, so it is not something we can splurge on every time, but definitely experience this once. The check in fee of $50 is definitely a negative thing- never seen this before considering they also charge resort fee on top and parking fee.

We love the place, been there before and never had any issues, but we miss the swim up bar.