DoubleTree by Hilton Hotel Grand Key - Key West Guest Reviews
4/5
Very Good
119 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities3.9
Service4.1
Cleanliness4.0
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All reviews(119)
Positive reviews(18)
Reviews with photos/video(1)
Negative reviews(1)
Guest User
Mobility Hearing Accessible King Room with Roll in Shower
Stayed in Jun 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jun 25, 2024
The location is excellent and they have a shuttle bus which takes you to downtown which is very convenient.
Guest User
2 Deluxe Queens
Stayed in Mar 2024
Family
1 review
4.7/5
Amazing
Posted on Apr 2, 2024
I go there every year and I highly recommend it
Guest User
King Room with Balcony
Stayed in Jun 2023
Couples
1 review
3.2/5
Posted on Jun 27, 2023
They gave me a room that had a door that bordered the other room, of course all the conversations, TV and sounds of the guests in the other room bothered me all the time.
LaraV
Deluxe Two Queen Room
Stayed in Oct 2023
Family
2 review
5.0/5
Outstanding
Posted on Oct 12, 2023
Very Nice people. Clean and quiet
Garuda
Deluxe Two Queen Room
Stayed in Aug 2022
Family
93 review
3.5/5
Posted on Aug 25, 2022
Hotel is clean and not too crowded. Free flow of bottled water. Comfortable beds.
Should have given free breakfast though for the price we paid.
QichaoLin
2 Deluxe Queens
Stayed in Nov 2024
Travel with friends
5 review
2.7/5
Posted on Dec 3, 2024
The room is a bit too old, and you can see that everything is old. There is no hand sanitizer, only soap, and the shower head is fixed, and the water is very small, so it is not clean. But the main hotel has a resort fee every day, which feels a bit of a rip-off
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ゴウ
Two Queen Room with Balcony
Stayed in Sep 2024
Family
14 review
4.0/5
Very Good
Posted on Sep 20, 2024
The pool was great, just watch out for the iguanas
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2 Deluxe Queens
Stayed in Feb 2024
Business travelers
15 review
4.7/5
Amazing
Posted on May 6, 2024
Although it is on the island, it is far from the beach. The hotel has a bus to the city center. It is recommended to take it. After arriving in the city center, you can walk to various attractions and bars.
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Anonymous User
Deluxe King Room
Stayed in Feb 2024
Travel with friends
3 review
4.5/5
Great
Posted on Feb 14, 2024
After checking in last night, we walked around a lot. We thought it was pretty good. The environment, facilities, sanitation, services, etc. were all very good. Unfortunately, the time was short and we didn't get to experience the swimming and fitness facilities.
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ricardo uzcategui
Deluxe King Room
Stayed in May 2024
Couples
6 review
5.0/5
Outstanding
Posted on May 21, 2024
Good afternoon, Good attention, very good service, I recommend it
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Guest User
Two Queen Room with Pool View and Balcony
Stayed in Dec 2023
Solo travelers
14 review
3.7/5
Posted on Jan 1, 2024
The sound insulation effect of the room is poor. I always hear the sound of water flowing. It's very strange. I can't figure out the reason.
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Guest User
2 Deluxe Queens
Stayed in Nov 2024
Family
20 review
5.0/5
Outstanding
Posted on Dec 4, 2024
A highly recommended hotel
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Guest User
Mobility Hearing Accessible King Room with Roll in Shower
Stayed in Aug 2024
Couples
5 review
5.0/5
Outstanding
Posted on Aug 12, 2024
Very good and clean
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Guest User
Deluxe King Room
Stayed in Dec 2023
Couples
3 review
5.0/5
Outstanding
Posted on Dec 20, 2023
The room was clean and tidy,
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pretty 25
King Room with Balcony
Stayed in Dec 2021
Solo travelers
2 review
3.5/5
Posted on Dec 21, 2021
Ctrip said that they paid US$84 when I arrived at the store, but when I arrived, they said they would pay US$128. Then they contacted Ctrip. They didn’t return me. I actually stayed here for the second time. I think the swimming pool is not bad👍