Kohea Kai Hotel Maui

Very nice

Good

Mahalo

Carol was amazingly nice and helpful.

Most of everything was good. I did kill two cockroaches. The room was spacious and the landscaping was nice. There was a difference in the amount I had to pay at the location than what was indicated. I called the hotel 3 times to speak with the manager, but they would never return my call.

The rooms are large. The window A/C was very noisy.

First, I want to start by sharing that the front desk staff was very polite and friendly. She made the check in process smooth and was delightful to speak with. When we checked into the room at first glance it looked nice, however shortly after being there my girlfriend uncovered some very disgusting things. We got in late in the evening and were ready to sleep, so she went to turn down the bed and I hopped in the shower, the bathroom drawers that held the towels were hard to open as they looked to have been painted shut almost. During this time my girlfriend noticed a few hairs on the sheets underneath the comforter. She was rightfully concerned and began to look around the room. She noticed little black dots along the base boards which is usually an indication of bugs, which she then saw one crawl from under the base board. As I got out of the shower she shared what she found and asked me to see if there was another room available. I got dressed and headed to the front office, the girl at the front desk asked if we had photos to share or if she could see the room to verify, which we agreed to show. She accompanied me back to the room. As we entered the room my girlfriend shared she had checked the bed and noticed staining on the sheets, and there were a few layers of fitted sheets on the bed, one grosser than the other and when doing so revealed bugs were under those sheets. She was horrified and we asked to check out immediately. The front desk girl seeing these things apologized and said she would check with her manager and took photos to share. Shortly after speaking with the manager she informed me that I could indeed receive a refund and also offered if we wanted to switch to another room. After seeing how disgusting the room we were in was, we did not fee comfortable that another room would be any better and decided to leave and search for a new place to stay. With this place being right near the beach, I can see the price being attractive, but after the experience on the inside, it was clearly not worth it. Apparently had I done a little more research, there were other reviews noting a similar experience.

The property was okay. The air conditioners were not always working properly and we found a cockroach crawling around by the kitchen. The bathroom sink didn’t give any warm water. It worked for the night but we wouldn’t recommend it.

One night stay only. Service at front desk was top notch. The room was dingy, dank and run down. Low nightly rate. Across the street from the beach. A mile or so from a couple of nice local little shopping areas. The bird’s songs at sunrise was amazing.