Guest User
October 22, 2024
My family is planning to travel to Pattaya in Hong Kong, my father is 80 years old, my son is five years old, along with his wife and four people by plane to Bangkok, booked this hotel, but found that after getting off the plane to take 16 hours to get there, because of his father There were too few elderly sons to make it impossible to make this trip, so I asked for a refund, the hotel insisted not to accept the refund, and then I discussed with them again through the website, we booked a four-day hotel and were willing to return two days to us, but they Still insisting on not accepting refunds, I think it's very unreasonable, it's not a matter of money, I'm willing to pay the rent of two hotels for two days as compensation, but they still insist that this kind of business attitude is extremely bad,
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