Comfort Hotel Era Kobe Sannomiya Reviews

Only 1 night stay at Comfort San Nomiya hotel. I love this Comfort hotel group, cause quite well cleanness with enough facility for business purpose trip. If come again to San Nomiya, definitely will stay here again. Thx!!

Great place, clean, services was good, they even had free coffee and drinks at their lobby which was a bonus. Will come back again for sure!

Very disappointed stay! First we enter the room and open the toilet, the whole room is full of smoking and public toilet smell!! Even we spray a lot room fresheners, no help! Not mention we got a kid. I wanna vomit also. And they are self help check in / out, no service at all.

Not much to expect from a standard business hotel, but this was disappointing. The self-check-in machine is not intuitive at all, didn't recognize my passport. The laundry machines have a password protection function that isn't explained in English in the instructions. When I returned to the front desk to ask for instructions, five staff members were working on a single problem and didn't serve the new guests arriving for check-in. Once I was in line, I was ignored. Terrible service. Never again.

Facilities: All can be used normally, but the curtains have poor light blocking performance Sanitation: Normal Environment: Overall good Service: Check-in and check-out are all self-service, which is what chain business hotels do for faster speed. There is a Chinese option on the self-service machine, so people who are not good at Japanese or English have no problem at all. After I checked in, a male staff member introduced the hotel facilities to me very carefully, and the hotel also had a welcome party at that time, with free drinks, etc., which was good.

- Family of three stay, room space open 2 28 inches can still move around comfortably, but the pillow is too short There are supermarkets, 7eleven and several shopping malls around the hotel, 15 minutes can also walk to the North Iris Hall next time! Checked in again, the comfort Hotel as its name is

The hotel lobby is on the second floor. The room is large in Japan. It is convenient for travel and close to Sannomiya Station. There are supermarkets, drugstores, and Hankyu Department Store Sanbangai next to the hotel. Free coffee and tea are provided on the second floor of the hotel. There are also snacks. Bath towels are available at the lobby entrance, but the hotel does not provide shower caps, which is a bit inconvenient.

A very cost-effective hotel in the surrounding area, but no breakfast. The waiter can speak Chinese. Although I encountered some problems, the front desk was enthusiastic to help and solved them. Thank you very much

Close to Hankyu and other major streets The room is large, the bed is comfortable, and the hairdryer works great! Self-service check in and out, very convenient There are also self-storage facilities, which is great!

Hotel in convenient area near train station, entertainment and dining centers

It takes 5 or 6 minutes to walk from JR Sannomiya Station. There are many restaurants, bus stops and railway stations nearby, which is very convenient. The hotel room is the largest I have stayed in during this trip. It is very comfortable for three people. The price is affordable and the price-performance ratio is the best. 

Located in Sannomiya, the center of Kobe, it is convenient to go everywhere. JR, Hanshin and Hankyu Railway are within a 5-minute walk. Kobe Citywalk is excellent. It takes only 20 minutes to drive to Osaka Umeda. The bus to Mita Outlet is also nearby. The hotel room is about 20 square meters, which is not small in Japan. It is very cost-effective.

The location is very convenient, you can walk to Sannomiya Station Free coffee and tea are served until evening Too tired to play with my daughter As a result, we went to the nearby Hankyu supermarket to buy dinner. Take it to the hotel's library cafe and enjoy it. It's very comfortable.

The location is very good. It's right next to Sannomiya Station. It's not a hassle to walk with your suitcase for about six or seven minutes. There's everything around. It's also very convenient to eat, drink and go shopping alone. There's a grandpa at the front desk who can communicate with me in English very smoothly. Thank you very much~🥹 It's no problem to store luggage