Kobe Bay Sheraton Hotel & Towers

Kobe Bay Sheraton Hotel & Towers Reviews

Kobe Bay Sheraton Hotel & Towers

2-13 Kouyoucho-naka, Higashinada-ku, Higashinada Ward, Kobe City, Hyogo Prefecture, 658-0032, JapanView Hotel Details
Kobe Bay Sheraton Hotel & Towers
Kobe Bay Sheraton Hotel & TowersKobe Bay Sheraton Hotel & TowersKobe Bay Sheraton Hotel & Towers
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Kobe Bay Sheraton Hotel & Towers Guest Reviews

4.5/5
Great
82 review
Verified reviews
Location4.4
Amenities4.5
Service4.5
Cleanliness4.7
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All reviews(82)
Positive reviews(79)
Reviews with photos/video(30)
Relaxing hot springs(25)
Great service(23)
Awesome rooms(20)
Delicious breakfast(16)
Convenient location(11)
Large rooms(10)
Easy to get around(10)
Loved the view(5)
Negative reviews(3)
Lisa L Wong
Prefered floor Deluxe Twin
Stayed in Dec 2023
Solo travelers
26 review
3.7/5
Posted on Dec 25, 2023
What an enjoyable trip in this hotel! Love it’s onsen and the lounge on the onsen floor. Also went hiking in the 六甲山 area.
William
Sheraton Floor Moderate Twin Room Non Smoking
Stayed in May 2024
Couples
9 review
4.7/5
Amazing
Posted on May 6, 2024
Very friendly and helpful staff. Hotel is excellent and room is spacious with excellent hot spring bath. Breakfast was also very good
Sihyun
Preferred Floor Double Room Non Smoking
Stayed in Jan 2024
Business travelers
10 review
4.5/5
Great
Posted on Feb 4, 2024
Was here for work on a short trip. Staff are very kind and the rooms were clean. They also have a family mart attached to the building next door so it was convenient to get a nibble. There's a direct shuttle bus to downtown sannomiya so that was really nice as well. would recommend.
旅行女子YUKA
Sheraton Floor Deluxe Twin Room Non-Smoking
Stayed in Sep 2024
Family
6 review
4.7/5
Amazing
Posted on Sep 14, 2024
It's directly accessible from the station, the rooms are spacious, and amenities are provided in the room, so you don't need to bring anything from your room to the hot springs - towels, shampoo, conditioner, body soap, cleansing facial wash, lotion, milky lotion, treatment, cotton swabs, combs, etc.! The hot springs were quite hot, while the cold water bath was lukewarm.
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6/20
Hoverchan007
Spa Floor Terrace Twin Room Non-Smoking
Stayed in Jul 2024
Family
12 review
5.0/5
Outstanding
Posted on Jul 29, 2024
The room is not small by Japanese standards, and the twin room has a sofa bed that can accommodate three people sleeping separately. The hotel also provides hot spring tickets, which is nice to soak in, but I think it should be a large bath. You must go to Kobe Animal Kingdom, which is really interesting, and have a meal of Kobe beef, which is perfect.
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Fabairimengdexiaolong
Sheraton Floor Deluxe Twin Room Smoking
Stayed in Jul 2024
Family
13 review
5.0/5
Outstanding
Posted on Jul 20, 2024
I really like this hotel. Apart from being on an artificial island and the traffic is slightly unchanged, I sincerely recommend that you choose Sheraton if you go to Kobe. You won't go wrong. First of all, the room is very large, and the various facilities meet the five-star standard. The breakfast is very rich. On the second day of the three-day holiday in Japan, it feels that the rooms are basically full. The breakfast is still replenished in time during peak hours, and the waiter will always ask if there is anything you need help with. The Hama Izumi on the third floor is simply great. It is also very comfortable to take a bath outdoors on this day. It is very good.
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Nw123
Sheraton Floor Deluxe Twin Room Non-Smoking
Stayed in Jun 2024
Family
3 review
4.7/5
Amazing
Posted on Jun 30, 2024
Full of space, clean and hygienic, comfortable hot spring experience The waiters are also very friendly
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Xinwuxianchen
Preferred Floor Corner Twin Room Non-Smoking
Stayed in Jun 2024
Family
95 review
4.5/5
Great
Posted on Jul 11, 2024
The hotel is relatively close to Mount Rokushin, on an island a little away from the main city. There are not many attractions around. I bought a pass to Himeji Castle, and I need to buy a separate subway ticket for the round trip between the hotel and the main city. A decent five-star hotel, the sea view is blocked in front and not much can be seen, and the breakfast is rich in variety
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Guest User
Preferred Floor Double Room Non Smoking
Stayed in Jun 2024
Family
4 review
5.0/5
Outstanding
Posted on Sep 6, 2024
Facilities: The facilities are very complete and the stay experience is very good. I hope I will have a chance to go there next time I come to guard. The only drawback is that it is a little far from Sannomiya, but the scenery of Kobe seaside is really charming.
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Anonymous User
Sheraton Floor Deluxe Twin Room Non-Smoking
Stayed in Jun 2024
Family
1 review
4.5/5
Great
Posted on Jul 16, 2024
The service is very thoughtful and the front desk staff sister is very cute.
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trip_memorys
Club Floor Deluxe Twin Room-Non-Smoking
Stayed in May 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on May 21, 2024
It was a wonderful hotel ♡ It's directly connected to the station, so it's only a one-minute walk from the ticket gate. From the rooms you can see Mt. Rokko and the Kobe cityscape, and you can enjoy the view from day to night. The sparkling night view is especially amazing!
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想看看世界
Club Floor Double Room Non Smoking
Stayed in May 2024
Family
7 review
2.5/5
Posted on May 22, 2024
The location is a bit remote, on another artificial island, and you have to transfer to the special railway line in the city center every day. Although it is not very far, it is more troublesome to carry things. If you take a taxi from the city center, it will cost about 4,000 yen. The most annoying thing is the air conditioning. The hotel sets a minimum temperature. I was sweating until midnight when I slept. After checking with the front desk, I found out that the temperature of the air conditioner was set at a limit. As a result, a fan was brought to us. Directly affects sleep quality. In addition, there seems to be only one English-speaking waiter in the entire hotel.
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Woailvyou1
Preferred Floor Double Room Non Smoking
Stayed in Mar 2024
Family
44 review
5.0/5
Outstanding
Posted on Apr 13, 2024
The hotel is a bit old, but the service is still first-class, the breakfast is very rich, there is a direct bus to Sannomiya Station, the second floor is directly connected to the subway, the transportation is quite convenient, and you can enjoy the beautiful night view of Kobe. It is recommended.
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Guest User
Club Floor Deluxe Twin Room-Non-Smoking
Stayed in Aug 2024
Family
3 review
4.7/5
Amazing
Posted on Aug 31, 2024
The bar on the club floor might be more convenient if it was open a little later, but the service was good, and it was nice that parking was free.
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Anonymous User
Preferred Floor Deluxe King Room Non-Smoking
Stayed in Feb 2024
Couples
5 review
2.7/5
Posted on Feb 10, 2024
Generally speaking, the facilities and services are not outstanding and the transportation is inconvenient. I will not come again.
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