Guest User
May 23, 2024
Not recommended!! We came to Koblenz to return the car in Cologne the next day. We chose Mercure in a small city. The room was 1krmb per night, but... There were stains on the bed sheets (forgot to take a photo 😅), the shower water pressure was relatively low, and the shower head seemed to be rusted (a bit disgusting, I dare not think too much). The most annoying thing is parking! When I checked in, I asked the front desk if it was free for parking. The girl at the front desk said yes. As a result, I found that I couldn't get out of the gate the next day. I ran upstairs to ask the front desk. It turned out that they only gave me a discount, and I still needed to pay by machine 😠 What's frustrating is that the machine only speaks German! ! Omg, the front desk only said sorry, you need to operate it yourself 😡 btw the parking fee is 13 euros per night. I will not choose it next time! I feel that the Mercure brand is really not good now. .
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