Mercure Koh Chang Hideaway

Normal hotel if you take a Deluxe room with a sea view. There is a big problem in the hotel. These are roosters behind the fence. From 04 am they compete with each other. We did not get enough sleep at all.

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The biggest disadvantage is that it is relatively remote, but it also makes it seem more secluded. There is a hotel with an independent beach and the only Starbucks on the island. The sunset view is paired with cocktails. It is very leisurely. The hotel waiters are not bad at all, and they do not take the initiative to ask for tips. Experiment Big push

Disappointment on a stunning island We arrived with high expectations, but unfortunately we encountered a number of problems. The island is really beautiful, and the staff is very attentive and tries to please, but there is clearly not enough of them. This affects the quality of service: the pools are dirty, the paths are not swept, the bushes are neglected. The hotel itself leaves much to be desired: old, in need of major repairs. Termite crumbs constantly fall from the wooden panels, the air conditioner is so noisy that it is impossible to sleep. The beach was not at all what we expected: the bottom is strewn with sharp stones, which makes swimming dangerous. The entire beach is covered with scooters. The breakfasts are meager, there is almost no choice. The local Starbucks is a particular disappointment. The coffee is just terrible, worse than in any canteen. We asked for a frappe for the child, but received regular iced coffee and an explanation that frappe is not on the menu. So why take the order then? We used to love this chain but after this experience we decided we won't be going back. Very disappointed.