Dinso Resort & Villas Ko Chang, Vignette Collection by IHG Reviews

I would like to thank Khun Jell for helping us with the change in room, it meant a lot to us. Like what others have mentioned, many processes could have been a little more smooth. There were long wait times for the room, food at beach bar, housekeeping requests, and drinks at breakfast, and this was quite annoying. It was not exactly value for money - Dinso charges a pretty penny per night (300USD++) but the entire experience felt like a 3* hotel rather than a 4 or 5* hotel. Staff were not the most proficient in the English language so communication was quite limited too. The beach club is lovely but I do wish the staff prioritized hotel customers rather than other walk-ins.

Room was big and spacious, very comfortable bed and clean soft towels. A good variety of continental options for breakfast, only 2 or 3 Thai options. The hotel was almost empty for the first night, but got busier over the Thai Bank Holiday weekend (low season visit, August), so there was plenty of loungers and parasols around the pool. Bonus points for direct access to the beach! A few niggles with the amenities. The pool needed some maintenance - the step tiles were crumbling and I was worried of cutting my feet. There wasn't a guide or anything in the hotel room such as numbers for reception or if room service was possible. Overall enjoyed my 3 night break and the hotel staff were very friendly, would stay again.

The resort is nice. It was well lit and very neat. The rooms are big. Had I known, I could have just booked 1 room and got an extra bed for my son so I didn't feel bad about paying more for this Songkran holiday. The staff were very accommodating. Our room didn't have toilet paper and tissue but we were given after we requested. The light bulb at the door alley didn't work but as soon as we informed them, it was attended right away. The staff were great. However, it just didn't fit out family. The pool was very wide and so inviting but it was deep for my children. It was difficult to climb up after a dip because the edges were rough. There was also a kids' pool but it was shallow for them. I would suggest this resort to those who swims well and who likes to swim olympic size pool. They'd definitely enjoy it. There was not so much to do so basically, it's a great time to just relax at the beach especially during sunset. They have an equipped gym (free to use) and a massage room (must pay of course). You can kayak for 100baht per hour, which we did to go to the island across the resort. There's happy hour in the afternoon. Breakfast isn't so bad. Before booking, upon reading reviews, I was excited for breakfast. It's good but it's just not the best compared to the other hotels we've stayed of the same price.. Overall, I think, based on the reviews I've read before booking, it is a great hotel, unfortunately, it just didn't fit our family's standard.

Great hotel where we felt absolutely at home. Rooms were clean and tidy. The balcony was nice too. As there was not much going on at the time we were there, there were always free loungers by the pool. Most of the time there were also some in the shade. The pool itself provided a place to cool off now and then. We rarely used the sea. Service at the pool is attentive and not intrusive. Large selection at the breakfast buffet, so there is something for everyone. We found it very tasty. Here, as everywhere, very friendly and attentive service. We did not eat at the pool bar. Depending on the weather, you can admire beautiful sunsets. In some places there was still construction going on, which meant there was construction noise from time to time, but that didn't bother us much.