Centara Life Phu Pano Resort Krabi

Centara Life Phu Pano Resort Krabi Reviews

Centara Life Phu Pano Resort Krabi

879 Moo 2, Soi Ao Nang 11, Ao Nang, Krabi Province, 81180, ThailandView Hotel Details
Centara Life Phu Pano Resort Krabi
Centara Life Phu Pano Resort KrabiCentara Life Phu Pano Resort KrabiCentara Life Phu Pano Resort Krabi
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Centara Life Phu Pano Resort Krabi Guest Reviews

4.3/5
Very Good
225 review
Verified reviews
Location4.2
Amenities4.3
Service4.3
Cleanliness4.3
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All reviews(225)
Positive reviews(212)
Reviews with photos/video(105)
Loved the view(28)
Delicious breakfast(28)
Great swimming pool(27)
Far from beach(11)
Offers pick-up/drop-offs(10)
Quiet & comfortable(8)
Many amenities(7)
Friendly front desk staff(5)
Negative reviews(13)
Guest User
Superior King Room
Stayed in May 2024
Couples
3 review
4.5/5
Great
Posted on May 24, 2024
Staff is very friendly and welcoming. Lots of restaurants and laundry stores around. There is also a great cafe called Lekkar close to the hotel. Breakfast is good and they have a “green day” incentive which if you opt in, you can get beverage credits. Only one thing to note, if you’re visiting during rainy/monsoon season and will walk around… the front walkway gets flooded, it even reached to ankle height. But if no rain, hotel is great :)
Response from Property: Dear Value Guest,Thank you for staying with us at Centra Life Phu Pano Resort Krabi and for your valuable feedback.All of the comments are the valuable practice for us to improve our service. We strive to provide a pleasant experience. We thank you again for your feedback and hope we will have an opportunity to welcome you again for next visit Krabi. Warm Regards, Sureeporn / Front Office Manager
Guest User
Superior Pool View King Room
Stayed in May 2024
Family
21 review
5.0/5
Outstanding
Posted on Jun 2, 2024
Beautiful pool , really nice place near Aonang and the parking space is nice too
Response from Property: Dear Value Guest,Thank you for staying with us at Centra Life Phu Pano Resort Krabi and for your valuable feedback.All of the comments are the valuable practice for us to improve our service. We strive to provide a pleasant experience. We thank you again for your feedback and hope we will have an opportunity to welcome you again for next visit Krabi. Warm Regards, Sureeporn / Front Office Manager
Anabelle29
Superior King Room
Stayed in Aug 2024
Couples
7 review
3.7/5
Posted on Aug 31, 2024
location wise not so good, quite far from krabi town & aonang beach. but good thing is the free service to aonang provided by the hotel, but it would be nice if it’s every hour as the maximum is 10 people. it is also quite dangerous as there are no street lights. overall still okok.
Guest User
Superior Pool View Twin Room
Stayed in Aug 2024
Travel with friends
3 review
4.5/5
Great
Posted on Aug 30, 2024
Quiet and serene view of the Krabi rocky hill from hotel room. Common dining area Iis wrap with nature feeling hearing the crickets/insect singing from the forest nearby. Walking distance to the main street too. Only room is a little small to my liking.
Guest User
Superior Pool View King Room
Stayed in Feb 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Feb 25, 2024
Excellent quality hotel in great location for access to the *****. Excellent facilities including pool and restaurant.
Response from Property: Dear Guest,Thank you for the wonderful feedback. We look forward to welcoming you back again next time. Warms Regards, Pantiwa Room Division Manager
Guest User
Superior Twin Room
Stayed in Aug 2024
Travel with friends
10 review
3.2/5
Posted on Aug 21, 2024
The hotel is goodin general. The breakfast is good. Only the location is the problem if you dont drive
Response from Property: Dear Value Guest,Thank you for staying with us and sharing the satisfaction for following your recent stay.We can continue to improve your comments and appreciate all the feedback we receive.Look forward to welcoming you back again next time.Warm regards, Sureeporn / Front office Manager
Guest User
Superior Pool View Twin Room
Stayed in Feb 2024
Travel with friends
5 review
4.7/5
Amazing
Posted on Feb 25, 2024
Lovely hotel but was shocked at the size of the room for 2 people sharing ,way too small for two women (and all their stuff) cost thousand English pounds for nine nights and breakfast ,had to book another room for £702 pounds way over priced for the size , you have to look at the dimensions when you book a room there UNBELEIVABLE !! The pool area was run broken beds and rusty tables ,does not cater to gluten free or dairy free so little for me to eat only fruit or salad
Response from Property: Dear Guest,Thank you for sharing your experience all of the feedback is our best practice of us. We strive to provide the best service to our customers. Hopefully, we will have an opportunity to serve you again.Warm Regards,PantiwaRoom Division Manager
Guest User
Superior King Room
Stayed in Aug 2024
Couples
1 review
4.2/5
Very Good
Posted on Aug 22, 2024
This hotel is about 30 min walk from the beach or a shuttle is provided throughout the day. The pool was lovely and very clean however the pool furniture isn’t as the pictures and many of the tables are broken. The rooms were comfy and well stocked. We were upgraded to a room with a pool & Mountain View and would suggest booking this room if possible as the view from the balcony was much nicer than the other side. The breakfast was ok however some of the food was not very hot. The breakfast items were the same each day. The hotel needs to buy some cloches or covers for the fruit and pastries as there was lots of little fruit flys on the food which was a bit off putting. There are some restaurants nearby (burger daddy and banana house are great) and a 7/11. We enjoyed our stay here but maybe would not have breakfast next time.
Response from Property: Dear Value Guest,Thank you for staying with us and sharing the satisfaction for following your recent stay.We can continue to improve your comments and appreciate all the feedback we receive.Look forward to welcoming you back again next time.Warm regards, Sureeporn / Front office Manager
DevilMayCriii
Superior Pool View Twin Room
Stayed in May 2024
Family
8 review
3.0/5
Posted on May 17, 2024
Same review as previously written
Response from Property: Dear Value Guest, We appreciate your feedback and are committed to addressing the issues you've raised. Your satisfaction is our priority, and we hope to have the chance to provide you with an improved and enjoyable stay during your next visit to Krabi.Warm Regards, Sureeporn / Front Office Manager
Florian Wouter
Superior King Room
Stayed in Dec 2023
Solo travelers
21 review
4.0/5
Very Good
Posted on Dec 19, 2023
I enjoyed my stay at the Phu Pano resort in Krabi. The rooms are nice, but seem to be a bit dated and not sure if properly maintained. The pool is also amazing and is a great place for sunbathing. Service and communication at the front desk really needs to improve. They made the bed with two twin sheets instead of one king-size sheet as per my booking. I had to request three times for my sheets to eventually be changed. See before and after photos. It took half a day and even then I had to wait and double confirm with the housekeeper. Nevertheless, it’s a good place to stay 👍
Response from Property: Dear Guest, Thank you for sharing your feedback. We are happy to know that you are happy with our hotel and staff service We are looking forward to welcome you in the next further holiday Warm Regards, Pantiwa / Room Division Manager
Guest User
Superior King Room
Stayed in Jun 2024
Couples
2 review
4.2/5
Very Good
Posted on Jun 9, 2024
Friendly service but the room amenities could be improved. No toothpaste or toothbrush. Absolutely basic necessities. Drinking water was in glass instead of plastic - loving the eco friendliness, was replenished everyday.
Response from Property: Dear Value Guest,Thank you for staying with us at Centra Life Phu Pano Resort Krabi and for your valuable feedback.All of the comments are the valuable practice for us to improve our service. We strive to provide a pleasant experience. We thank you again for your feedback and hope we will have an opportunity to welcome you again for next visit Krabi. Warm Regards, Sureeporn / Front Office Manager
IgorCh
Superior King Room
Stayed in Nov 2023
Couples
5 review
3.7/5
Posted on Nov 28, 2023
View from the window not as in hotel info .. Coffee and Thai tea in restaurants (Lipton only) were very bad after breakfast..
Response from Property: Dear IgorCh, Thank you for sharing your experience all of the feedback is our best practice of us. We strive to provide the best service to our customers. Hopefully, we will have an opportunity to serve you again. Warm Regards, Pantiwa Room Division Manager
Guest User
Superior King Room
Stayed in May 2024
Family
2 review
3.0/5
Posted on Jun 24, 2024
I think it's good hotel for travler have car. pro clean have swimming pool con old far from beach and main road breakfast not great!!!!!!!!!!!!!!
Response from Property: Dear Value Guest,Thank you very much for taking your time sharing your recently stay with us. All of the comments are valuable practice for us to improve our service. However, we also take all of your feedback into consideration to ensure we improve both our products and services. Looking forward to welcoming you here again.Warm Regards, Sureeporn / Front Office Manager
#travelwiththetaylors88
Superior King Room
Stayed in Oct 2023
Couples
4 review
3.7/5
Posted on Oct 29, 2023
We love this chain of hotels and use them regularly. This hotel is near the town and they have another on the beach at Ao Nang- we prefer the one there. This one has a nice pool area, a good happy hour, clean rooms and local conveniences 2-3 mins walk away. Two days they ran out of poop towels and another time they forgot to collect us in their pre arranged shuttle from the beach so we stood in the rain for half hour. These are only slight ******* and I would stay there again however I would opt for the beach front centara. Super location x first photo phano pool second photo, centar on beach
Response from Property: Dear travelwiththetaylors88,Thank you for sharing your experience all of the feedback is our best practice of us. We strive to provide the best service to our customers. Hopefully, we will have an opportunity to serve you again.Warm Regards,PantiwaRoom Division Manager
Burkinsfamilytravel
Superior Pool View King Room
Stayed in Nov 2023
Family
21 review
4.0/5
Very Good
Posted on Nov 10, 2023
Good choice for families with babies in quite place. Nice pools, good breakfast.
Response from Property: Dear Burkinsfamilytravel,Thank you for sharing your experience all of the feedback is our best practice of us. We strive to provide the best service to our customers. Hopefully, we will have an opportunity to serve you again.Warm Regards,PantiwaRoom Division Manager