Guest User
June 20, 2024
This roadside hotel is not really bad, but our experience was far from good. With a convenient location next to the highway and Krakow Airport, it has potential, and we were happy that a room could be made available for us at short notice by calling the front desk. The front desk manager gave us a friendly welcome upon arrival. We had a well-prepared and tasty dinner in the restaurant, served by a welcoming waiter. Our ground-floor room was simple, but it had the basic necessities. The air-conditioning was working perfectly. We could live with the broken bed lamp, but the toilet was not cleaned, and human excrements were sprinkled on the inside of the WC. Bvaaarrrdddd! The most annoying thing was the approximately 200 noisy underage teenagers who totally occupied the breakfast restaurant and left crumbles only for the other guests. Long lines of teens filling their drinking bottles with liters of juice and an empty buffet made it impossible for regular guests to take their breakfast – we and a few other guests were lucky to find a couple of garden tables outside, in front of the main entrance, to sit in relative peace. There was one – as in ONLY ONE – coffee machine for self-service by, give and take, 250 guests. So, we waited some 30 minutes to get a cup of morning coffee. On this day the hotel hosted teens from four large coaches – with approximately 50 passengers in each. We were told that the hotel specializes in these kinds of groups and – discreetly – a staff member told us the staff suffered under these monster large groups as much as the ‘regular’ travelers. Unless you are addicted to noisy teens, look for something else.