Hotels near Krakow-Balice "John Paul II" International Airport, Krakow

Best hotel mattress ever! Nice, pleasant hotel, well presented rooms and helpful staff. However I wanted to dedicate this feedback to our waitress, Agnieszka. She is a star! She is very customer oriented, polite, and must be an active listener as she remembered every detail. Moreover, she was so proactive and aware of the situation at the table. As I am after surgery she gave us space and time to eat the meal slowly without this uncomfortable constant checking of our table. She demonstrated emphaty by listening to my story and by caring. During our time at the restaurant she builded trust and clearly, she made us feel very welcome. She is a top star! ⭐️ Agnieszka, please, if you ever want to work in Customer Care in Malta, let me know. I will welcome you with open arms. Thank you for making our evening brighter!

Hotel is located in a very climate-friendly location. However, not for a long stay, at least two nights. The rooms and bathrooms were stopped in the 1990s. Unfortunately there was no super clean, dust and spider. The additional downside is that the rooms do not have a hearing and listen to what happens to their neighbors. We booked options with breakfast. On Saturday we were tempted that everything was super fresh and there was a huge choice, plus a working coffee maker. Unfortunately, Sunday breakfast failed, a large number of guests caused the lack of even dishes and cups. The service did not follow up with the delivery of meals and, as a result, they were missing. If something was brought, it disappeared very quickly. It should not look like this. This breakfast is paid about 30 PLN and it is not to expect to have caught a cup of tea and a cup of bread.

Free parking, high quality breakfasts, very nice ladies at the reception and ladies cleaning the room.

I arrived at the hotel around 10:00 pm after a long journey - I was greeted with information that the system was down and it was not possible to check me into the room I booked and that I had to wait in the bar area. Fortunately, the complications did not last long, otherwise it would be reasonable to offer at least a glass of water while waiting for the problem to be solved. However, this is a detail compared to the point: in the room I had no way to turn off the fan, which was so loud that I couldn't sleep. I reported the problem at the reception the next day and asked to turn off the fan - I received information that at the moment there is no such possibility, because the person responsible and able to do it is currently not at work. As a solution, I was offered earplugs, which are very uncomfortable for me to sleep in, but as they say ”better than nothing”. I was hoping for a shade of relaxation during my two-day stay, and as a result I left the hotel with a headache. Two nights of sleep deprivation, annoying ”humming” of the fan in the room and the inability to open the window = drama.

Hotel lovely and clean, the rooms are basic but cleaned well every day, coffee and tea and bottled water in your room every day, our children stay in the room next door, i paid for a 3 bedroom but it only had a sofa bed in that was a bit small. Breakfast was lovely, lots to choose from. bar staff friendly and help full reception very helpful the hotel is about 3 miles from the main town and we got a taxi that was about £4.00 each way but more in busier times!

After changing accommodations to this BW premier hotel from the BW Hotel Galacya we were assigned a decent room staying for 3 nights but sadly things went afoul with numerous issues. Unfortunately an upgrade was not possible and we understood the reason why as it was quite heavily booked. AC was not functioning, no fans available, no luggage rack for our suitcases, tap leaking along with a few other minor things. No other rooms were available we were told. Breakfast was good but we were rudely warned on day one by one of the hostesses that food was not to leave the restaurant given the fact that we grabbed one bun too many and did not want to throw it out or put it back into the basket for hygienic reasons. You should have seen the fruit and sandwiches taken by a few large groups....we seemed to have been singled out as we were not part of any group. On our third night, just our luck there was a wedding at the hotel and our room was directly above the outside smoking patio which was the gathering point for very happy but loud wedding patrons. Requested room change knowing that the party would go on into the morning hours and were bumped around to 2 other rooms before one was finally acceptable. By 10:30pm we finally settled into our changed room after unpacking and repacking numerous times. ( the party went until 5:00 am so e were told). Evening staff were understanding but it did affect our rating. Discussed issues with Management via email The next day and they gave us a bit of a discount with 15% off one night and free parking. Certainly a Premier hotel but as Diamond Select members we did not feel as if it was one, even though we use BW globally. Signed...a seasoned traveller.

Since it is within walking distance from the square, there is no problem with the location, and the facilities in the room were not particularly inconvenient, so I think it is comfortable. I think there is no difference in the image of the room of a Japanese business hotel a little large.

It was a 3-minute walk from Krakow Station and the location was easy to understand. I arrived in Krakow at midnight, but it was helpful to be able to check in. The room was very warm and I was able to spend with one thin clothes. The bed was fluffy. I was worried that the bathroom had a little leak from the floor. The toiletries had shampoo. There is also a hair dryer. There is no toothbrush or room clothes. Breakfast was served at the cafe next door and it was delicious. It was 29 zurochi for one meal. The staff were very kind and communicated with me in slow English and translation apps. I think it's enough if you don't ask for luxury.

Overall this hotel is excellent! The staff are friendly and very customer focused. The concierge service is equally excellent and I want acknowledge Johnny. He defines what it means to be a concierge. Everything from restaurant suggestions to handling airport transfers was top notch. Over the course of a week, he never gave us a bad recommendation. He also setup tours for us to take as well! The room (privilege with a full bed) was equally as large as rooms in the US, which was unexpected for Europe. The beds are comfortable and the bathroom/shower was equally large and comfortable. A couple of small dings where noticed in the cabinet finishes but that was the only sign of wear and tear in the room. This was our first time in Krakow and the hotel made it a perfect stay! Centrally located in the heart of the city, it is only a 5 minute walk to the Main Square and dining/ attractions. It is also across the street from a mall if you need any last minute purchases. If you are traveling to Poland this hotel is a must!.

We stayed at the Hotel Wyspianski in Krakow for 5 nights. Really can't fault this place at all. We had a lovely large room on the 4th floor, the bed was comfortable and they left free bottles of water for us. The hotel is in a great location, close to the Old Town, the main Market Square, a big shopping mall and lots of other attractions. The staff were all very friendly and the breakfast buffet was delicious with so much choice. We ate dinner at the hotel restaurant a couple of times and the food was amazing. The hotel bar was well stocked with Polish vodka and overall we've had a fantastic time and would certainly stay there again!