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My husband and I stayed here during the month of July for 4 nights. Had the perfect coastal break in an ideal location with beautiful weather and super helpful hotel staff. Probably the best nights sleep we’ve had during our entire stay in Albania - the beds were extremely comfortable. The breakfast was varied and fresh and on our last night, we tried the dinner menu which was delicious. The hotel staff - Kristi, Julian, Adi and Marilena and of course everyone else - were attentive and kind. Nothing was too much trouble for them! They all really made our stay enjoyable. The cleanliness and presentation were definitely a highlight. We would absolutely recommend to future visitors to Ksamil!

We stayed 3 nights at Hotel Castle in August 2021, and we couldn't have been happier with this hotel and its staff. The hotel owns a section of beach just a few yards from the front door (it's across a little road, but less than a minute walk), and hotel guests get free beach chairs and umbrellas. Also just across the road is the hotel's restaurant with panoramic views of the bay and islands. I HIGHLY recommend that you order freshly caught fish out of the ice case in the entrance--the chef grilled the fish we chose to perfection. I'm still dreaming of those meals. The room was large and spotlessly clean with all of the amenities we wanted: soap, shampoo, towels, etc. Our little deck overlooked the sea, and our room had bunk beds for our teenage daughters as well as a large comfortable bed for my husband and me, plus a dining table and chairs, coat rack, mini fridge...everything! Also included in our room price was a HUGE delicious hot breakfast in the hotel lobby. Better than the accommodations, though, was the service. The owners and employees went above and beyond at every turn, even though we didn't speak a word of Albanian (other than hello, please, and thank you). On the night of my birthday, the restaurant wasn't serving dessert, but the waiter told us to wait--they'd whip something up. It turns out that the owners went out to a bakery and bought me a whole cake and gifted it to us, complete with candles. It was so generous of them! Another day, we went to the nearby national park (not to be missed, btw) but weren't sure of how to catch the bus (turns out it's easy, but we were clueless tourists), so the owner's son drove us there and back on his own time and in his own car. Hotel Castle made our stay in Ksamil truly special. I wouldn't stay anywhere else, and I give it my highest recommendation.

As for the hotel, nothing to say, super good facilities. The downside is that the night we arrived, we arrived after check-in time (due to the delay of our flight), and despite having notified the situation in advance, they did not want to give us a solution. It wasn't until we arrived and insisted a little that in the end they sent us to an ”apart hotel” very close and they assumed the cost. We understand that at that time the system did not allow them to give us our room, but having notified us 4 hours in advance, I think they could have done something more to help us, in short, there was not so much collaboration and desire to help from the hotel. Other than that, it was a good stay.