Chambers Serviced Suites Kuala Lumpur Reviews

Nice place here...easy to access kuala lumpur area...the room is bigger...

This is the most *** hotel I have ever stayed in. There is no front desk. You have to call to contact. A ** came and did not speak Chinese. I paid a deposit of 500 Malaysian ringgits when I first entered the hotel. I booked 3 rooms for 3 days, totaling 2575.53 RMB. No refund or change is allowed. When I first entered the hotel, I found that the room smelled bad, the bed was broken and the curtains were broken. I asked to change the room, but the ** said the hotel was full and there was nothing they could do. The next afternoon, I asked them why they didn't clean it. The answer to me was that we had to do it ourselves and they were not responsible. No staff came for 3 days. We checked out at 4 am because we had a morning flight. No one answered the phone. I also mentioned this to the ** one day in advance, but he said there was nothing they could do because they didn't start work until 9 am. The *** 500 Malaysian ringgits were swallowed by them openly.

The price/performance ratio is very high, I like it very much, and I will go again next time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Booked a two-bedroom suite for 4 days and 3 nights (8/9-8/12). Two single rooms were given upon check-in. No explanation was given. They also clearly said that I could either stay or check out. While they were saying this, they reached out for the key. Damn it. How dare Ctrip let people stay in such a hotel. It's called a hotel, but it's actually a makeshift team. The front desk is just a decoration. When I checked in, the front desk didn't care about anything and asked me to contact the merchant on the order myself. Well, the merchant representative is a "San". Not only is the communication not smooth, but you can't see him for an hour. Check-out is also a mess. When we checked in, we agreed on the check-out time. At the appointed time (8 am), there was no one at the front desk. The merchant didn't answer the phone. I turned around and asked Ctrip customer service to help contact the merchant to check out. Ctrip customer service also couldn't contact the merchant for several hours. You can't even manage the supplier yourself. How dare you let guests stay. I was on a business trip for 4 days. I was always struggling with check-in, room change, and check-out. I hope friends who see this news will choose this hotel with caution.

Facilities: Too bad, the beds are made of massage chairs Hygiene: The sheets and quilts are too bad Environment: The surrounding area is convenient for transportation Service: There is no front desk, no one to clean

The service attitude is very good and enthusiastic, and they will communicate actively and proactively. The room is clean and there are many snacks downstairs, which is convenient.

I have never met such a bad waiter. The service attitude is bad and the tone is very impatient. I suggest the boss to change the waiter immediately. This waiter's service is very bad.

Very bad service, no room cleaning