It's a little hard to find even from Google Maps. It's less than 20 minutes by Grab from KL Sentral, and the road in front of the hotel is very crowded. I arrived with anxiety after seeing the reviews on Google in Grab, but they were so bad that I got an email to call because there was no reception. I can't make international calls or speak English, so I asked the TripAdvisor counter to help me, and the reception itself was staffed, so I showed them the reservation email and they told me to call, and when I said I couldn't, the reception called. I waited about 15 minutes, and the boy arrived, took a photo of my passport, etc., and guided me to the post box ➡︎ He went up with me and told me how to use the pool and room keys. The Wi-Fi wasn't very good, but he taught me. I sent the reservation number and passport number in the email exchange, but the exchange was not very smooth, and it said that there was a deposit of 200 ringgits, and by that time it was night and I didn't have a local passport, but the boy at the guide didn't tell me, so in the end they didn't take the deposit.
There was a pool and gym on the 37th floor, and a garden and playground equipment on the 10th and 11th floors. You can't enter the pool at night, so you can just look at it. I emailed them to ask about the sauna, but they didn't reply, so it's a shame because the sauna was one of the reasons I decided to stay here.
What was particularly disappointing was that although the room was nice and clean, there was no refrigerator, so it was inconvenient to be able to stock up on beer or coffee. There was a convenience store below, but my room was on the 43rd floor, so there were a lot of people coming and going, and it was a hassle to get down, and although there were 5 elevators, they were always crowded. What's more, it was difficult because two of the elevators didn't seem to be able to go up to the 43rd floor.
The night view was very beautiful, but the only inconveniences were the entrance and the refrigerator...
If they lowered the price, I would be satisfied.
If they don't lower the price, they need to put in a refrigerator and take measures to make immigration smoother.
There are 2 convenience stores between the hatching and the mall, and if you go up the slope to the right, there is a mall and plenty of food (5 minutes)
Whether I stay again depends on whether the price and system are revised
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