Axon residence by ihome

Axon residence by ihome Reviews

Axon residence by ihome

5, Lorong Walter Granier, Kuala Lumpur, 55100, MalaysiaView Hotel Details
Axon residence by ihome
Axon residence by ihomeAxon residence by ihomeAxon residence by ihome
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Axon residence by ihome Guest Reviews

3.5/5
9 review
Verified reviews
Location3.6
Amenities3.4
Service3.5
Cleanliness3.6
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Positive reviews(7)
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Negative reviews(2)
Guest User
Deluxe Cozy Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 17, 2024
Good place to stay at bukit bintang area
Siti Aishah
Luxury comfy city view residence ( two bedrooms)
Stayed in Apr 2024
Travel with friends
1 review
3.7/5
Posted on Apr 23, 2024
Room was clean. Bed was okay however bedsheets and pillow case smelled of coriander? Since towels were not provided for the pool, we asked for extra towels as they were already wet for clean shower later. They said they will provide but never did. We made do with wet towels for pool and shower throughout the stay. Check out was too early at 10:30 - 11:00 considering that our check in time was late.
Response from Property: Sorry for the inconvenience,our cleaner got send the tower up , may be you no in the room ,after that , they forget. About check out time , 10:30-11:00am , because we need time to cleaning for the next guest check in.we will happy to sever you again , any needed we will improv it .
Guest User
Deluxe Cozy Studio
Stayed in Jun 2024
Couples
1 review
0.5/5
Posted on Jun 18, 2024
Well, it's hard to describe. Except for the location of the hotel, there is nothing good about it... I smelled the toilet as soon as I entered the room. The odor was really bad! There were many stains on the sofa in the living room...I really didn't dare to touch it The customer service was really slow to respond...Isn't it better to stay in other hotels at this price? And it's not refundable. I booked for 6.14-6.16, 6.18-6.20. I wanted to check out after 6.16, but the customer service didn't let me... I have to take the garbage in the room and clean it up by myself... Chinese boss, a hands-off boss? ? ? I really advise you to quit! ! ! ! Don't be fooled by the ratings...The price of this building is much lower than this one. The price of a single room is 200+ higher than that of the same building. How dare the boss. He just rips off Chinese people...
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Response from Property: This customer, no one forces you to rent at this price, and you know that the price is high, and it is impossible to ask for check-out. Your reasons include changing the phone, the smell of the room, and that...,,,, I am very sure that our service Already in place. If you are not satisfied, you can leave a message, but please do not spread rumors. Among 1,000 customers, you will encounter a customer who is unreasonable and unreasonable like you. Thank you very much for your ignorance, which allows us to improve our service.
Guest User
Superior Comfortable Three-Bedroom Suite with City View
Stayed in May 2024
Business travelers
12 review
2.8/5
Posted on Aug 23, 2024
Hygiene: General Service: General Facilities: General Overall General
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Guest User
Deluxe Cozy Studio
Stayed in May 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on May 10, 2024
Facilities: Complete Sanitation: Clean Environment: Good
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Gloriajyxtx
Deluxe Cozy Studio
Stayed in Apr 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on May 2, 2024
It’s amazing how big the river bends and flows eastward.
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Guest User
Superior Comfortable Three-Bedroom Suite with City View
Stayed in May 2024
Business travelers
12 review
3.0/5
Posted on Aug 23, 2024
Overall, stayed for 7 days and cleaned 2 times
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