Stella @ Vortex Suites KLCC

Stella @ Vortex Suites KLCC Reviews

Stella @ Vortex Suites KLCC

Jalan Sultan Ismail, Kuala Lumpur, 50250, MalaysiaView Hotel Details
Stella @ Vortex Suites KLCC
Stella @ Vortex Suites KLCCStella @ Vortex Suites KLCCStella @ Vortex Suites KLCC
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Stella @ Vortex Suites KLCC Guest Reviews

4.4/5
17 review
Verified reviews
Location4.5
Amenities4.3
Service4.4
Cleanliness4.4
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All reviews(17)
Positive reviews(17)
Reviews with photos/video(5)
bigO Lord
Boutique 2-bed Room
Stayed in Jun 2024
Family
1 review
4.5/5
Great
Posted on Jun 6, 2024
Nice and clean place to stay. easy to deal with the team.The view was stunning and like KL Tower was smack next to your windows. The room was big enough to cater for 4 guess. However the parking lot was so tight for you to manouvere and you need to climb a few floor before you manage to get a spot. KL parking was not cheap (this is expected) so does this facilities. For the club house ammenities you need to pay for a day pass of RM20 per head. The rest I really enjoy the saty and surely will come back and this time maybe I grab a GRAB to check in.
ydnaC
Deluxe Suite
Stayed in Dec 2023
Family
5 review
4.2/5
Very Good
Posted on Jan 21, 2024
The unit smells like cigar. My kids are complaining about the smell. Linens and towels are also smelly.
Response from Property: So sorry for your experience, we will take note to improve on that! Next time perhaps you can directly tell us if you come across any issue so we can resolve for you right away! Nevertheless hope you had a pleasant time in kl! ☻
Teuku
Boutique 2-bed Room
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 12, 2024
Good location and service. Thanks.
Response from Property: Thank you Tenku for your kind review! Hope you had a pleasant stay and hope to see you again!
Jeni Lou
Deluxe Suite
Stayed in Oct 2023
Family
4 review
3.5/5
Posted on Dec 3, 2023
The location is very nice.
Response from Property: Thanks so much for staying with us! Hope to see you again soon!
edwin7758
Stella Standard 2 bedrooms apartment
Stayed in May 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on May 11, 2023
Very Good
Response from Property: Thanks
Vina
Boutique 2-bed Room
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 5, 2024
Masha Allah, a good place for a staycation in Kuala Lumpur. The place is clean, the equipment is complete, towels and soap are available but we bring our own toothbrushes and toothpaste. Hot water is also available. And the best thing is that the distance to go anywhere is easy because this apartment is in the middle of the city... so if you want to go anywhere it's not too far... even the twin towers and the mall are also 10 minutes on foot. By tax, around RM 5 ringgit. And the owner is VERY friendly... so it makes us happy because he is served well
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文涛
Deluxe Suite
Stayed in May 2024
Family
5 review
4.2/5
Very Good
Posted on Jun 2, 2024
The location is good, the room is OK, but the soundproofing needs to be further improved! The only thing is that there is a parking fee!
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Guest User
Boutique 2-bed Room
Stayed in Feb 2024
Family
28 review
4.5/5
Great
Posted on Feb 28, 2024
Contacted the host based on the information sent by Ctrip via email. The email was not returned and WeChat could not be added. The process of this kind of apartment hotel was basically the same during the entire Malay trip. In the end, we had to contact Ctrip again. The location of the hotel is very good. It takes about 10 minutes to walk to the Twin Towers. There is a 711 downstairs. The room was pretty good. The only thing I complained about was the deposit. We asked for the deposit on WeChat an hour after we checked out. They said we would pay it later. When we checked out, the housekeeper was at the door. I went in to check it for five minutes but it didn't work. Why did it keep If you delay and refuse to give, you have to find Ctrip customer service to coordinate in the end. The most annoying thing is chasing others to ask for things. We have to fly away, and there is nothing wrong with urging us to get our money back.
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Response from Property: Hello, thank you for your feedback. Sorry, we will respond to Ctrip and hope to get the customer's contact information directly after the customer places the order. But many times, if a guest books a room from a third-party platform, Ctrip cannot provide us with a way to contact the guest. We have put our company's contact information on WeChat on all orders. We hope that customers will contact us after seeing it. Regarding the deposit, we refund the deposit on the day the guest checks out. Sometimes if it is too busy, we will refund the deposit within 3 hours! I'm really sorry for causing you any trouble, and I hope I can do better next time. 🙏🏻
Ailvxingdeshanxiaojie
Boutique 2-bed Room
Stayed in Jul 2024
Family
6 review
5.0/5
Outstanding
Posted on Jul 7, 2024
Perfect accommodation, cost-effective, comfortable beds, clean and tidy I wanted to stay there later, but unfortunately there was no room. I will stay here next time I come to Kuala Lumpur
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Guest User
Deluxe Suite
Stayed in Sep 2023
Friends
3 review
5.0/5
Outstanding
Posted on Dec 1, 2023
The two families live in a very cost-effective place, opposite Shangri-La
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Response from Property: Thank you and hope to see you next time!
viviwang
Boutique 2-bed Room
Stayed in Dec 2023
Family
8 review
5.0/5
Outstanding
Posted on Jan 14, 2024
It's great, very clean, and very suitable for family travel. It has two bedrooms, just like renting a small apartment. It also has a washing machine, dryer, induction cooker and other equipment. The surrounding area is also very close to mrt and lrt. About 10 minutes walk from Petronas Twin Towers
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Response from Property: Thank you! Hope to see you next time!
Guest User
Deluxe Suite
Stayed in Jun 2023
Family
5 review
5.0/5
Outstanding
Posted on Jun 28, 2023
I want to praise this apartment. First of all, the location is super good. It takes 6 minutes to walk to the Petronas Twin Towers, and it is also very close to other attractions. The staff is very friendly and will tell you where to eat. I live on the 43rd floor and look directly at it. to the tower, especially for family travel
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Response from Property: thank you! We are so glad you had a great time in Kuala Lumpur! Hope to see you next time!
Guest User
Deluxe Suite
Stayed in Dec 2023
Family
4 review
5.0/5
Outstanding
Posted on Dec 12, 2023
Excellent location of the hotel, beautiful view from the windows, 10 minutes walk to the towers
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Response from Property: Thank you so much for staying with us! Hope to see you again!
Zhaomuchengjing
Boutique 2-bed Room
Stayed in Jan 2024
Friends
7 review
5.0/5
Outstanding
Posted on Jan 9, 2024
Satisfied, nice room. The decoration is also relatively new.
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Response from Property: Thank you and hope to see you next time!
Guest User
Deluxe Suite
Stayed in Dec 2023
Friends
1 review
5.0/5
Outstanding
Posted on Dec 27, 2023
The hotel is clean and the floors are high
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Response from Property: Thank you and hope you have a great time in Kuala Lumpur!