Vortex KLCC Apartments by Soulasia

Vortex KLCC Apartments by Soulasia Reviews

Vortex KLCC Apartments by Soulasia

12 Jalan Sultan Ismail, Kuala Lumpur, 50250, MalaysiaView Hotel Details
Vortex KLCC Apartments by Soulasia
Vortex KLCC Apartments by SoulasiaVortex KLCC Apartments by SoulasiaVortex KLCC Apartments by Soulasia
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Vortex KLCC Apartments by Soulasia Guest Reviews

4.2/5
Very Good
48 review
Verified reviews
Location4.4
Amenities4.0
Service4.0
Cleanliness4.2
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All reviews(48)
Positive reviews(45)
Reviews with photos/video(13)
Awesome stay(12)
Great location(8)
Friendly owner(7)
Convenient location(5)
Negative reviews(3)
Rashidee Hassan
Two-Bedroom Apartment
Stayed in Sep 2024
Family
37 review
5.0/5
Outstanding
Posted on Sep 16, 2024
One of our best stay in the heart of KL city centre. Comfortable, clean appartment, efficient reception, and walking distance towards KLCC and Pavilion. Excellent view from our 22nd floor.
BAHIAH
Two-Bedroom Apartment
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 5, 2024
Recommended place if one is looking for a cosy stay in the heart of KL. This apartment is strategically located within a short walking distance from KLCC and all the attractions. I experienced quick check in and check out process assisted by a friendly helpful manager. Even quite disappointed after reading lot of bad reviews about tight driveway to parking space but it was bearable and it will not gonna be a reason for me to not staying again in the future.
Guest User
Two-Bedroom Apartment
Stayed in May 2024
Solo travelers
1 review
1.0/5
Posted on May 9, 2024
THIS IS A MAJOR SCAM. The rooms are dirty and the management is terrible. I booked for night time meaning i checkin after 12 midnight and checkout in the morning. And when i arrived, there is no reception. I called the hotel number and the staff that picked up was extremely rude and said, we dont have night time checkins. And told me to check in after 3 pm. While my checkout time is supposedly at 1 pm. Then when I explained my night booking to him, he said u dont understand. Just leave. I had to call him 3 times and then he came down, and asked for a rm200 security deposit while the room only costs rm 140 I took out the money from my wallet and told him to give me a receipt for it, and he said no receipt, the card im giving u to access the room costs rm 400 each (its a generic nfc card that costs rm 2 if u buy in bulk). I told him I am not interested in paying deposit if u dont give me a receipt and he asked me to get lost bloody fool. I asked for my initial hotel payment back and he said to contact my agent. When my agent contacted the property, they rejected the refund. Its an absolute scam
Response from Property: Thank you for your feedback. We apologize for any inconvenience you experienced. However, we would like to clarify our check-in policy. Our standard check-in time is after 3 PM, which is a common practice in the hospitality industry. Unfortunately, booking a room for the night does not imply immediate check-in after midnight. We appreciate your understanding and will work on improving our communication regarding these policies to prevent any future misunderstandings.
Anonymous User
Two Bedroom Apartment with Two Bathrooms Non smoking
Stayed in Sep 2023
Business travelers
116 review
5.0/5
Outstanding
Posted on Oct 12, 2023
Nice hotel with facilities nearby. Always stay in this hotel during my business trips.
Anonymous User
Two Bedroom Apartment with Two Bathrooms Non smoking
Stayed in Apr 2023
Family
11 review
4.0/5
Very Good
Posted on Jun 4, 2023
It's a nice and clean apartment with an affordable price but you need to pay separately for other amneties i.e the swimming pool and also need to pay for the parking lot.
Ramanathan Dhanveer
Two-Bedroom Apartment
Stayed in Jul 2024
Travel with friends
3 review
4.5/5
Great
Posted on Jul 16, 2024
Just room nothing service but good
Mark Rubio
Two Bedroom Apartment with Two Bathrooms Non smoking
Stayed in Sep 2023
Business travelers
6 review
5.0/5
Outstanding
Posted on Oct 2, 2023
Great location and walking distance to KLCC, check in and check out was smooth, 1 of the best service apartment at City center.
bala
Two-Bedroom Apartment
Stayed in May 2024
Family
7 review
5.0/5
Outstanding
Posted on Jun 12, 2024
Pretty nice, clean and good place to stay
Guest User
Two-Bedroom Apartment
Stayed in Jun 2024
Family
2 review
4.0/5
Very Good
Posted on Jun 27, 2024
Very good place for family trip.
Anonymous User
Two-Bedroom Apartment
Stayed in May 2024
Business travelers
1 review
3.2/5
Posted on May 14, 2024
Overall it’s not a bad stay
Anonymous User
Two Bedroom Apartment with Two Bathrooms Non smoking
Stayed in May 2023
Business travelers
1 review
4.5/5
Great
Posted on May 25, 2023
Everything was good..nice and clean..but we cannot cook because electric stove cannot be use..overall was good
Vyrothary
Two Bedroom Apartment with Two Bathrooms Non smoking
Stayed in Aug 2023
Family
52 review
4.0/5
Very Good
Posted on Aug 23, 2023
good service , friendly staff , will booking again next time !
Guest User
Two Bedroom Apartment with Two Bathrooms Non smoking
Stayed in Feb 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 7, 2023
Love the location, love the place .. Clean and neat but the only problem is the water heater, water as freezing
Ibrar
Two Bedroom Apartment with Two Bathrooms Non smoking
Stayed in Feb 2024
Travel with friends
3 review
3.5/5
Posted on Feb 14, 2024
Good environment around
Nurul nadia Ab kadir
Two-Bedroom Apartment
Stayed in Mar 2024
Family
13 review
5.0/5
Outstanding
Posted on Apr 15, 2024
good facilities