Hotels near Masjid Kuala Penor, Kuantan

I was assigned a room at 4th floor. Since its at lower level of its 15 storey, I requested a room facing not facing the noisy main street. Good choice: view of a football filed, a mosque and part of the city. The room: The Hotel management probably believe that 1980s heyday decor is a selling point. Save for the flat screen telly, the rest still preserves its 80s setting: louvred wardrobe, bedside cabinet central console with rocker switches, blanket on top of sheets (not quilt), tiled (not marbled) bathroom floor, queen (not king) bed. They try to keep the cleanliness but the permanent stains on chairs, moulds around aircond vent, peeling furniture paint, mildew on bathroom wall are beyond the housekeeping department’s routine; the whole place needs serious makeover.

Hotel room is spacious, however the shower room hot water is not functioning. Maintenance staff suggest using bath tub for shower. Request morning wake up call on 6 am. I got my morning call to my handphone after check up at 7am

Vivo hotel is a 2-star hotel in Kuantan. The accommodation was clean and comfortable. However the room is a bit small(Standard Single) and pricy. The bedroom is just slightly bigger than the bathroom. Roadside car parking space available.

1. Requested for a non-smoking room during check in, we found some stains on the bed. We tried to call housekeeping to change the bed sheet but the phone was not working. Had to get down to the lobby personally to inform the front desk to request for change of bed sheet. Housekeeping came and ”changed” the bed sheet. We inspected the bed sheet and found the exact same stain at the exact same location. 2. The toilet's door cannot be closed. Frustrated with 3 major issues within 15 minutes , we headed to the lobby and demanded to change our room. Got a smoking room as that was their last available room. 3. Telephone line was not working again, toilet roll was not available. 4. We know this hotel do not provide toothbrush & toothpaste so we brought our own. When we return on the 2nd day, all our toiletries were gone. Housekeeping threw our toiletries WITHOUT our consent when they do NOT provide toiletries. Had to go down to the lobby to make another complaint again (remember the phone was not working?). Front desk promised to send toiletries to our room but it NEVER came. 5. During check out on the 3rd day, the housekeeping saw us and offered to compensate us for disposing our toiletries. As much as I appreciate their effort to own their mistake, this compensation (if ever required) should come from the management and not their staffs for not providing sufficient training and making clear the hotel's policy to their staffs. Overall, I am totally upset and will never return.

Good points - Clean room. Clean bathroom. Bed was comfy. Bedsheets was nice and clean. Bath towels were clean and fluffy. Plenty of lifts. Shower was hot. Breakfast buffet was expected for the price paid. Bad points - Room was small. Had a full length window facing another block of rooms. Unable to open the glass window. Aircon was not cold - woke up a few times feeling hot. Unable to control the aircon. Bath mat was not provided. Carpet in the corridor outside looks like it has not been vacuumed for months. Keycard was a bit difficult to work - had to keep swiping it to open the door.

Had a great overall experience. The service provided by the staff was excellent; they were attentive, friendly, and responsive to our needs throughout our stay. The check-in and check-out processes were smooth, with a helpful video shared by the operator that made everything straightforward for those who can follow instructions well. However, it might be challenging for those who prefer not to read detailed instructions. One of the major highlights was the hotel's location, which is conveniently close to various attraction spots. My unit had a beautiful view facing the sunrise area, adding a special touch to the stay, although I regretfully missed the opportunity to catch the sunrise moment. The unit itself was clean and well-maintained, providing a comfortable environment. However, the small room, which I believe was a storeroom, was only equipped with a fan and became quite hot, making it uncomfortable for anyone to sleep in unless the door was left open. In summary, my stay was enjoyable thanks to the excellent service, prime location, and cleanliness of the unit. With some improvements to the small room's ventilation, the hotel could offer an even better experience for its guests.

Exceptional ambience.. Staff was kind and friendly from the guard,reception,buggy,restaurant and all of them.. The resort was well maintain even huge area. We love it so much..its really close to nature and everything was inside the resort (palm estate,lake,wetland,river and forest).

The building as a whole is quite run down but this THM unit is properly maintained. Owner is good. Twin beds are placed in the room with attached toilet. Should be the other way around. Refundable Deposit - MYR300. Pool very crowded over the weekend

Just had a fantastic stay at Adena Beach Resort in Kuantan! 🌴 The resort offers a perfect blend of relaxation and luxury with its beautiful beachfront location. The rooms were spacious, clean, and offered stunning views of the South China Sea. 🏖️ The staff were incredibly friendly and attentive, making sure our stay was comfortable. The highlight was definitely the direct access to the beach, where we enjoyed long walks and serene sunsets. Great for a weekend getaway or a longer vacation if you’re looking to unwind by the sea.

I recently had the pleasure of staying at The Royale Chulan Cherating Villa, and I must say it was an unforgettable experience. From the moment I arrived until the day I checked out, the staff and services at this resort exceeded my expectations! Without a doubt one of the best resorts in Malaysia and if you're ever in Cherating, THIS is the place to stay! First and foremost, the staff deserves a standing ovation. Their warm welcome and genuine hospitality made me feel like a VIP guest. Whether it was the front desk staff, the buggy drivers, the housekeeping team or even the F&B staff, everyone was attentive, friendly, and always ready to assist with a smile. They went above and beyond to ensure my stay was comfortable and enjoyable, and for that, I am truly grateful. Kudos to Rizam for introducing us this hidden gem. The dining experience at the resort was exceptional as well. The Ocean restaurant offered a delectable array of dishes, catering to various tastes and preferences during my breakfast and dinner. I was particularly impressed with the chef's culinary skills and the waitstaff's impeccable service. Shoutout to Mahdi and Nizar in building a strong service team. Each meal was a delightful journey for the taste buds, and the dining experience added another layer of enjoyment to my stay. However, while the staff and services were outstanding, there is room for improvement when it comes to the resort's facilities. Although the property is well-maintained, some areas appear a bit outdated and could benefit from a renovation. I was told that they have very limited budget provided by the management and the improvement process is quite slow. They don't even have a gym or a large banquet hall which I understand is a requirement for a 5 star resort. The rooms, while clean and comfortable, could use a modern touch to match the high level of service provided by the staff. Additionally, the pool area, though enjoyable, would be even more appealing with updated loungers and a fresh coat of paint. These are my two cents which I hope the management would consider to do as soon as possible in order to maintain this amazing place and their regular guests. Despite these minor facilities-related issues, I wouldn't hesitate to return. The exemplary staff and top-notch service is more than enough to compensate for any facility shortcomings. In fact, I look forward to seeing how the resort evolves in the future, as I believe that with some upgrades, it has the potential to become an even more remarkable tourist attraction. I truly hope the management takes care of it's staff by giving rewards or incentives as I can see they worked really hard to maintain this resort's standards. In conclusion, my recent stay at The Royale Chulan Cherating Villa was a delightful experience, primarily due to the exceptional staff and services. While there's room for improvement in the facilities department, it doesn't overshadow the overall positive impression I have of t