Omo5 Kumamoto by Hoshino Resorts

Omo5 Kumamoto by Hoshino Resorts Reviews

Omo5 Kumamoto by Hoshino Resorts

5-1 Tetorihon-cho, Chuo Ward, Kumamoto City, Kumamoto Prefecture, 860-0808, JapanView Hotel Details
Omo5 Kumamoto by Hoshino Resorts
Omo5 Kumamoto by Hoshino ResortsOmo5 Kumamoto by Hoshino ResortsOmo5 Kumamoto by Hoshino Resorts
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Omo5 Kumamoto by Hoshino Resorts Guest Reviews

4.4/5
Very Good
66 review
Verified reviews
Location4.5
Amenities4.3
Service4.3
Cleanliness4.5
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All reviews(66)
Positive reviews(21)
Reviews with photos/video(12)
Negative reviews(1)
Kitmokmok
Yagura Room B
Stayed in Sep 2024
Couples
5 review
5.0/5
Outstanding
Posted on Sep 11, 2024
The room is clean and comfortable. The only inconvenience is that you have to climb stairs to get up and down from the bed. Be careful when going to the toilet at night. Be careful when moving around the room. If you need to park for a self-driving tour, it takes about 3-5 minutes to walk from the hotel parking lot. Parking is not allowed in front of the hotel, which may be a bit troublesome if you have a lot of luggage. The hotel lobby is equipped with a locker, laundry room, microwave, ice machine, and water machine. It's very relaxing to enjoy the breeze and drink beer in the common area at night. There is also a Cafe in the lobby, which sells coffee and wine. Downstairs is a shopping street with many restaurants, convenience stores, Donki, and drug stores. A few minutes' walk away is Kumamoto Yatai Street. Super convenient!
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6/7
mengkang
Utsuwa Twin room
Stayed in Sep 2024
Family
3 review
5.0/5
Outstanding
Posted on Sep 12, 2024
The hotel has a good seat, and the Western-style breakfast and dining environment are not bad👍The hotel is immediately accessible from the municipal train "Domachisuji" station. I had a great time shopping at Tsuruya Department Store🥳I will stay again next time👍
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Weng Chi
Yagura Room B
Stayed in Aug 2024
Family
3 review
4.2/5
Very Good
Posted on Aug 29, 2024
The location is connected to a shopping mall. The hotel does not have free parking, but it can be found in the surrounding area. Kumamoto Yatai Village is near the hotel. There are many things to eat around, and I kept eating every second.
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Anonymous User
Utsuwa Twin room
Stayed in Aug 2024
Family
7 review
4.5/5
Great
Posted on Aug 5, 2024
The room is relatively small and there is no own parking lot🅿️. The location is very convenient. There are department stores and many streets nearby for shopping. Breakfast is average, don’t necessarily need extra food
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Shiyue
Utsuwa Twin room
Stayed in Jul 2024
Solo travelers
21 review
4.8/5
Amazing
Posted on Jul 30, 2024
The room is very spacious, especially the bathroom, which is separate from the toilet. Even though it is facing the street, you can still hear the clanging sound of the Nishitetsu train. The breakfast is very exquisite, it is a set meal, and there is not much choice. One person at the front desk looked very rushed, and the other was more moderate. Luggage can be stored in a self-service password locker, which is very convenient. Toothbrushes and other things need to be picked up at the front desk. The room has a small refrigerator, electric kettle, hair dryer, and shoe horn 😄Next to the front desk on the third floor is the cafe/breakfast area, and there is a large balcony. The hotel is in a great location and you can see Kumamoto Castle from the room.
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6/8
淡寶
Utsuwa Twin room
Stayed in Jun 2024
Family
33 review
5.0/5
Outstanding
Posted on Jul 23, 2024
The location of the hotel is very good, right next to the entrance of the shopping street and the tram stop. We really like the design of the room we stayed in. Not only was the bed very comfortable, the table between the two beds is also very practical, and you can see Kumamoto Castle from the window of the room!! You can also enjoy the cafe and balcony next to the hotel lobby at night
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Guest User
Utsuwa Twin room
Stayed in Jun 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Jun 14, 2024
The hotel has a new design and the hotel staff are HELPFUL and SWEET. Happy to help with my additional requirements, OUTDOOR Yin Ye VIEW beautiful
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Guest User
Utsuwa Twin room
Stayed in May 2024
Family
3 review
2.5/5
Posted on May 15, 2024
A very disappointing experience. The advantages of the hotel are: it is very clean overall, the location is convenient and close to Kumamoto Castle, and the breakfast is OK. Then there are a lot of disadvantages: 1: Early check-in is not allowed if there are vacancies. An extra 1,100 yen will be charged for one hour early check-in, which has never happened in other hotels I have stayed in; 2: Almost everything is self-service, check-in and check-out are all machines, there is no service, there is no water in the room, you need to get water or buy water by yourself, there is no service phone in the room, and there is no service staff at all; 3: The twin room we booked is extremely small, even the suitcase cannot be opened, the space is extremely depressing, and I can't stand staying there for a second time; 4: The hotel is next to the road, it is very noisy when sleeping at night, the sound of the car is very obvious, and the glass is almost soundproof; 5: The curtains in the room are not suitable and cannot block the light. I was woken up by the sun in the morning, which is very uncomfortable. In summary, this is everything I got for 150USD. If it was 50USD, I would be happy to accept it, but this price is simply a big rip-off. A very disappointing experience. The advantages of the hotel are: it is very clean overall, the location is convenient and close to Kumamoto Castle, and the breakfast is OK. Then there are a lot of disadvantages: 1: Early check-in is not allowed if there are vacancies. An extra 1,100 yen will be charged for one hour early check-in, which has never happened in other hotels I have stayed in; 2: Almost everything is self-service, check-in and check-out are all machines, there is no service, there is no water in the room, you need to get water or buy water by yourself, there is no service phone in the room, and there is no service staff at all; 3: The twin room we booked is extremely small, even the suitcase cannot be opened, the space is extremely depressing, and I can't stand staying there for a second time; 4: The hotel is next to the road, it is very noisy when sleeping at night, the sound of the car is very obvious, and the glass is almost soundproof; 5: The curtains in the room are not suitable and cannot block the light. I was woken up by the sun in the morning, which is very uncomfortable. In summary, this is everything I got for 150USD. If it was 50USD, I would be happy to accept it, but this price is simply a rip-off. This is a very regrettable first experience. The advantages of the hotel are that the entire hotel is clean, it is a convenient place near Kumamoto Castle, and you can have breakfast easily. The downside is that if there are vacancies in the room, there is an additional charge of 1,100 yen for 1 hour early, and the hotel is open for overnight stays. 2: It's okay. In the cell phone service, check-in and check-out are all mechanical services. There is water in the room, so you have to draw your own water and buy water. There is a service facility in the room. The service desk is complete; 3: The room you booked is a small and depressing space that is included in the room, so you can't stand the stagnation of your eyes. The hotel is on the road surface, and it is also at night. The sound of cars can be heard clearly, and the glass has sound-blocking properties. 5: The door of the room is fitted properly, the light is blocked, and the morning sun's light is visible, so I don't feel happy. As for all of them, it is possible to enter with 150 dollars. You can buy it for 50 dollars, and the price is a single coin without a belt.
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Lung1976
Utsuwa Twin room
Stayed in Feb 2024
Couples
8 review
4.2/5
Very Good
Posted on Mar 20, 2024
Hotels under the Hoshino Resorts Group always have guarantees, and this one is no exception. The location is convenient, there are pedestrian streets and shopping malls in the distance, and there are many restaurants. The hotel and rooms are very clean, just a little bit more detailed.
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YUNYU WU
ENTAKU Room
Stayed in Apr 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 5, 2024
The hotel is novel and simple, with convenient transportation
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Miffy2023
Yagura Room A
Stayed in Jul 2024
Family
11 review
5.0/5
Outstanding
Posted on Jul 6, 2024
Stayed for two nights, the room was unique and the service was attentive. Only the breakfast is really bad, the drinks are not good, the food tastes average, if it can be improved, it will be more appreciated.
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Ering
Utsuwa Twin room
Stayed in Jun 2024
Family
9 review
4.2/5
Very Good
Posted on Jun 5, 2024
The hotel is located near Kumamoto Castle and the city center shopping mall, which is very convenient The room is beautiful and I like it very much~ The restaurant environment is first-class. You can watch the night view of Kumamoto City while sitting there at night. However, since there are no other facilities in the city center, parking requires nearby parking lots, so self-driving is not very friendly.
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KevinYCLee
Yagura Room A
Stayed in Apr 2024
Couples
11 review
5.0/5
Outstanding
Posted on May 5, 2024
The considerate and ultimate Japanese service, but considering the price, it should be said that it is neither good nor bad. The environment is elegant, and the misty subtropical forest is a beautiful scenery. It is quite relaxing to soak in the hot spring.
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Guest User
Yagura Room A
Stayed in Sep 2023
Travel with friends
4 review
4.7/5
Amazing
Posted on Oct 4, 2023
It's a good hotel in all aspects. It's a young brand owned by Hoshino. The breakfast is OK and the terrace has quite an atmosphere.
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6/12
TomatoSan
Utsuwa Twin room
Stayed in Nov 2023
Family
5 review
4.7/5
Amazing
Posted on Nov 8, 2023
The design is stylish and has a youthful feel, and the breakfast is also excellent. The walking space in the room is narrow. No bottled water, slippers, etc. are provided. The dressing area is dark. Although there is a light booth above, I can't see the mirror clearly (it's difficult to put on makeup). The straight mirror is also dark. There was no place to put a phone in the toilet, and the bathroom floor was made of non-drying material and failed to dry all night. The parking lot is also far away and is not isolated from left to right.
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