HOTEL MYSTAYS Kumamoto Riverside Reviews

The triple room was decent; we, a family of four, stayed there. This was the only hotel during our Kyushu trip where we had to pay for parking. There are plenty of restaurants nearby and a convenience store isn't far either. Downstairs, there's free coffee, and each floor has a free water dispenser. The breakfast was quite substantial, with items like pig trotters and pork intestines served from the morning. Aso milk was also available in abundance, you could drink as much as you liked.

Located 30 minutes from Kumamoto JR Station, requiring a 5-stop tram ride. If you use the back entrance, it's a 10-minute walk to Kumamoto Castle and 5 minutes to Shimotori/Kamitori shopping streets and the Sakuramachi bus terminal. The room facilities were all fine, and it had excellent natural light. The room was quite spacious, with a small table and two chairs by the window. There's also a self-service water dispenser by the elevator on every floor.

Had a wonderful stay at this hotel. Even though we have to take the tram from Kumamoto station and alight a few stops away, it is within walking distance to many shopping malls and restaurants and also near Sunroad Shinshigai and the Kumamoto Castle etc. Hotel allowed us to deposit our luggages upon arrival before check-in time. There is a coffee machine at hotel lobby which we could help ourselves to. Coin laundry and dryer room, ice machine and microwave was also conveniently located and available for use in hotel. There is cold water dispenser on every floor if I didn’t remember wrongly, which is useful as hotel doesn’t provide bottled water. The triple room we stayed in was pretty huge for Japan hotel standard. We had 3 big luggages and we could open them widely. TV is huge and we could cast videos from YouTube to watch. Room was overlooking the river. Overall a pleasant experience. Hope to be back soon!

Convenience location which able to walk to Kumamoto Castle, Shopping Street. If park car at hotel car park and do not move out, a day, extra charges imposed beside the daily ¥1,200 parking fees. So, location can walk, don't walk, drive out 😅

The hotel service was quite satisfying. The room's layout was well-designed and felt very convenient. The river view from the window was expansive.

The hotel location is great convenient to travel around and the tram stop just 6 min walk. Room size is good for triple sharing . Bed is comfortable. Room is clean and Comfy .

A very good chain hotel. I have been to this chain hotel for many time. Close to public transportation and shopping center

Very convenient and close to the main shopping area. Can even walk to the castle if needed but probably easier if driving as the castle grounds is already big and lots of stairs. Hotel has parking but cannot move the car once parked as it is first come first serve. Amenities and coffee is downstairs, minimal things are in the room. Quite environmentally conscious

The location of the hotel is very convenient. There are many restaurants and shopping malls nearby.

Clean and comfortable hotel. About a 10–15 minute walk from the tram station. Rooms are tidy, and it’s nice that each floor has a water dispenser for refilling bottles. Overall, a pleasant stay.

We had a pleasant stay at HOTEL MYSTAYS Kumamoto Riverside. The hotel is conveniently located near the city center, making it easy to explore Kumamoto Castle, shopping streets, and local restaurants. The riverside setting also provided a nice atmosphere, especially in the evening. The room was clean, comfortable, and well-equipped with the amenities needed for a short stay. The staff were friendly and professional, and the check-in process was smooth and efficient. The reason for giving 4 stars instead of 5 is that the room space was a bit limited for travelers with larger luggage. However, everything was well-maintained and functional, so it did not significantly impact our stay. Overall, HOTEL MYSTAYS Kumamoto Riverside offers great value, a convenient location, and reliable service. We would happily stay here again when visiting Kumamoto.

Clean and room is big

Nice little hotel offering views over the river. Staff were very friendly and gave us a map showing local points of interest.

Accidentally booked smoking instead of non smoking so had to put up with the smell for a couple of days, but that is all on me and not the hotel. Location is good and staff is friendly. Good value.