I stayed here on a business trip. It was my first time in Kumamoto, and I enjoyed the breakfast buffet, which is typical of Kumamoto. I was also very satisfied with the view of Kumamoto Castle from the window. The negative point is that the cleaning around the bath was amateurish, which affected the cleanliness. The amenities were minimal, and there were no shower caps or cotton swabs. The biggest negative was that even though I booked a non-smoking room, the room smelled of cigarettes, and I got a headache the next morning. I put up with it because the view of Kumamoto Castle was good, but the cigarette smell was very unpleasant. Also, the air conditioner temperature cannot be adjusted. Kumamoto is convenient because it has a well-developed bus and tram system, and when I asked the front desk where the bus stop in front of Kumamoto Castle was, I was told that there was no one in the hotel who knew where the bus stop was, which surprised me. Even though it was right nearby... Are the cleaning and front desk staff part-timers?
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