Vienna International Hotel (Kunming Changshui International Airport Terminal Modern Plaza) Reviews

It was transit stay...hotel is amazing for transit near to airport approx 5 km away...

The hotel was ideal for a stop over hotel for traveling. Close to the airport and the hotel offers a shuttle .

Great service and provided the free ride to the airport. They attended to all my requests promptly and with a smile.

Located near the hotel, super convenient if anyone requires a short stay before your flight out. It takes only abt 15 mins for the complimentary airport shuttle!

Got free airport pick up and drop off services. It was an awesome experience for me as an airport transit hotel (overnight stay)

Love the environment. Very clean. Hotel receptionists are super polite and gentle. Reminds you everything in time and on schedule. Meals are mostly Chinese, no western.

Please do not rank it as 4-star! I will probably rate it as a good 2-star hotel. Highlights include clean room, comfortable bed, warm shower, free airport shuttle and very friendly hotel staffs. Recommend if you just need a place to sleep or transit. Things I was not satisfied: 1. Wifi connectivity was broken. The instruction given did not match the login page. Called the staffs but they didn't manage to fix it. 2. Shower head was loose and I had to hold it with one hand when bath. 3. No other hotel services, except laundry which I did not use. Did not try the breakfast so no comment. 4. Hotel was far from the city center. Around 40-min drive and takes longer during peak hours. 5. Trip.com categorizes it as a 4-star hotel. I was mis-led and blew up expectation when seeing the place. p.s. 1. The hotel is sharing the same commercial building with three other hotel brands. If you are in the life lobby, please pay attention to the lift taking. 2. I mistakenly went to another place of the Vienna International (they have two near airport). It was late into the night. Contacted the staff via WeChat and they very quickly arranged a pick-up and free of charge. Very appreciative of the help received.

Hotel location is good and located nearby the international airport. Hotel lifts are shared with several hotels on the same buildings.

Very nice , friendly

Hotel was meant to be a transit hotel as it was located quite near the airport (approximately 10-15 mins drive away). Was told to contact them only after I reached the airport so they can schedule for a car to pick us up. However, when I texted them when we landed at 1.57am and 2.55am after we cleared immigration, there was no response. They only picked up their phone and checked their WeChat after a stranger helped us contacted them. When we checked in, to our horror, we were issued a room that had someone sleeping on the bed. Not sure if there are any security concerns with this hotel. When we head back to the reception counter, the staff were not apologetic. The did issue a new room after checking their system. Room is clean for the price we paid for and it is of decent size.

I had notified the hotel that i would late check in after 1 am as my flights arrived around 1.35 am, at the same time I requested an airport transfer and the hotel officially confirmed by email to arrange the pick up. To my disappointment, after clearing the custom I cant see any vehicle from the hotel, i had been keep waiting at airport and have no way to look for assistance. We called the hotel & they replied that no transportation had been arranged and only arranged after we called. This is a bad service that i ever experience. After check in the hotel, we noticed the aircond does not functioning well, we call reception to send someone to check, the front desk replied there is no other staff on duty so no one can check for me. To my surprise a big hotel only with 1 staff on duty is really speechless.

Such a good location and the free airport dropoff was a very nice touch that made staying even easier. The rooms are very nice and clean and comfortable! Highly recommend!

Great if you're looking for a decent stay near the international airport. Do note that some rooms allow smoking hence there will be smoky smell if you're not used to it. Also, no wifi connection for international travellers who don't have a China number.

Staff are well educated. Good speaking signs language service is also fast . Provided breakfast was good hygien .