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Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(478)
Positive reviews(470)
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Awesome amenities(98)
Delicious breakfast(61)
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Close to airport(21)
Clean bathrooms(10)
Romantic sunset view(3)
Negative reviews(8)
Ng Gerard
1 King Standard
Stayed in Jan 2024
Couples
8 review
4.2/5
Very Good
Posted on Jan 8, 2024
Most things to our satisfaction. Staff service xcellent. Some gym eqpt not working. Bfast is good, but Western selection is very limited.
Response from Property: Dear guest, Thank you so much for your review of our hotel. All the staff of our hotel offer a warm welcome for your stay. We apologize for the inconvenience caused by the malfunctioning gym equipment. We will ensure that our maintenance team is alerted to promptly address the issue and have the equipment repaired or replaced as needed. Regarding the breakfast selection about the limited Western options. We will review our menu and consider expanding the variety to better cater to different tastes and preferences. Your input is valuable in helping us improve the quality and variety of our breakfast offerings. We look forward to see you again! Wish you have a nice day! IHG Social Listening Team
KJ-CHTWN
1 King Standard
Stayed in Apr 2024
Couples
7 review
3.2/5
Posted on Apr 20, 2024
Overall is fair.
Response from Property: Dear customer, thank you for your feedback. As a member of the Holiday Inn Express hotel brand, we advocates for a simple and wise travel experience. Simplicity is different from simplicity, with no luxurious decorations or expensive consumption. The supporting facilities are exquisite and complete without redundancy, meeting the simple, efficient, comfortable and worry free accommodation needs of time sensitive business travelers. During your stay, if you encounter any problems or have any needs, you can communicate with the staff in a timely manner, and we will be happy to serve you. We look forward to reuniting with you again, which will earn you full marks of recognition. Wish you have a nice day! IHG Social Listening Team
Guest User
Superior 2-bed Room
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 10, 2024
The design of the hotel pays attention to details and always considers the needs of customers. The rooms are clean, tidy and comfortable, and the service attitude is very good. I will choose here again next time!
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Response from Property: Hello, dear guest, thank you for staying at Holiday Inn Express Kunming Xueli. "Doing our best to meet guest needs" is Xiaozhi's service feature. Our friends have always kept it in mind, put it into action, and are committed to making every guest our guest. Every guest can feel the warmth of family-like care. Our hotel strictly implements the global standard of "Smart Travel, Smart Safety", pays attention to quality at all times, and strives to provide guests with a safe, reliable, clean and comfortable living environment in every detail. The hotel rooms are comfortable and clean, equipped with comfortable beds, LCD TVs, and high-speed wireless Internet connections, allowing you to relax while enjoying a comfortable pillow. We warmly look forward to your coming again. I wish you happiness every day and everything goes well! Holiday Inn Express Guest Care Team
老人家愛旅行
2 Twin Standard
Stayed in Aug 2024
Couples
63 review
5.0/5
Outstanding
Posted on Aug 5, 2024
There are two subway stations near the hotel. The environment is very quiet, the equipment is very new, and eating is even more convenient. There is a small market next to it... You can buy fresh fruits and vegetables. It feels very suitable for retirement.
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Response from Property: Dear guests, thank you very much for your praise and love for Holiday Inn Express Kunming Xueli! Xiaozhi is very happy~ We are glad that you had a pleasant stay in the hotel. The hotel has a superior geographical location and convenient transportation. It is about 18.4 kilometers away from Kunming Changshui Airport, about 20 minutes by car, about 4.2 kilometers away from Kunming Station, and about 0.6 kilometers away from Jinma Temple Station and Taiping Village Station on Metro Line 3. The hotel rooms are warm and elegant, equipped with high-quality bedding, soft and hard double pillows, high-speed Internet access, walk-in showers and fully functional workspaces, allowing you to travel as you wish. Our breakfast is based on the nutritional combination of seasonal vegetables and vegetables, combining Chinese and Western food, giving each dining guest multiple choices. Zhisheng starts from "early" to help you start the sunshine every day! Because of your affirmation, Xiaozhi will continue to work hard to better serve every family who comes to Zhixuan. Xiaozhi looks forward to your next visit and wishes you a happy life and smooth work!
Anonymous User
1 King Standard
Stayed in May 2024
Couples
6 review
5.0/5
Outstanding
Posted on May 26, 2024
The location is excellent, travel is very convenient and fast, the rooms are warm and comfortable, the beds are soft and clean, the restaurant provides rich and varied food, the service staff Xiao Yu is kind and friendly, meticulous, it is worth choosing to stay
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Response from Property: Dear guest, thank you for staying at Holiday Inn Express Kunming Xueli. Thank you for your valuable comments that accompany Xiaozhi's growth. When you are away from home, the sanitation of the accommodation environment is particularly important. Xiaozhi takes every cleaning seriously, from the lobby to every linen in the guest room, and starts from the details to present a clean room and a reliable environment. The guest rooms are equipped with Slumberland brand mattresses with soft and hard double pillows, LCD TVs, dual-purpose sofa seats for work and rest, and a sufficient number of charging sockets. The bathrooms also have branded bathrooms, Xuanshi toiletries, and intelligently designed shower systems. I hope you will fall in love with our carefully decorated rooms and enjoy a warm and comfortable stay. With your support, Xiaozhi is confident that we will adhere to meticulous service and bring guests more warm and comfortable stays. I sincerely look forward to seeing you again. I wish you success. Holiday Inn Express Guest Care Team
Yupa
2 Twin Standard
Stayed in May 2024
Friends
4 review
4.7/5
Amazing
Posted on Jun 30, 2024
The school is clean, breakfast has a lot to choose from. Good service manager Helps solve various problems well. The location may be close. The train station is a bit off. But the point of this hotel is to call a taxi. Go to various tourist attractions It will be around 24-25 yuan. It is considered convenient. The staff are helpful and help call a taxi every day.
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Response from Property: Distinguished guests, we appreciate your five-star comments~~Especially when you choose Holiday Inn among many hotels, we have been following up on guests' feelings for a while. that increases the level of expertise and service standards to provide a high quality accommodation experience and environment Comfortable for every family room that comes here for warmth. and convenience!welcome I hope to get to know you, Mr. Jiji. We'll see you again. Have a nice trip.
Guest User
1 King Standard
Stayed in May 2024
Couples
2 review
5.0/5
Outstanding
Posted on May 4, 2024
I was very satisfied with my first stay. Everything was very good. Xena at the front desk was also very polite and would greet me proactively. There is also a laundry room on the 5th floor, which is equipped with laundry detergent and powder. It is very convenient. I will choose this place next time I come to Kunming.
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Response from Property: Dear guest, thank you for staying at Holiday Inn Express Kunming Xueli and giving us a full-star rating. It is my great honor to bring you wonderful memories since our first meeting. It is my duty to greet you cordially, ask questions carefully, answer questions patiently, and serve you attentively. Seeing your praise, I feel very motivated and just want to provide better service. To facilitate your life, we also provide a self-service laundry cabinet, as well as laundry detergent and laundry powder. You can easily wash and dry your clothes here and enjoy convenient laundry services. The most beautiful thing is reunion. I am always looking forward to your stay again. I wish you all the best! Holiday Inn Express Guest Care Team
Anonymous User
1 King Standard
Stayed in Apr 2024
Other
1 review
5.0/5
Outstanding
Posted on May 1, 2024
As soon as I arrived at the hotel, I saw lemonade in the lobby. The lady at the front desk said that they made it themselves. I tasted it and it tasted good. The room was also nice with a great view.
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Response from Property: Dear guest, hello! Beauty is always unexpected. I am very happy to meet you at Holiday Inn Express Kunming Xueli. When you step into the hotel lobby, the brand-exclusive fragrance, the unique modern style, the heart-warming drinks, and the enthusiastic smiles... We strive to do every detail so that you can feel comfortable and beautiful as soon as you step into the hotel. The hotel has 169 fresh and stylish guest rooms. The room layout is staggered, the style is fashionable, the lighting is soft and bright, the sofa by the window is comfortable, and the bathroom is clean. Here you can enjoy a good sleep, a refreshing bath, a nutritious breakfast, high-speed Internet access and other pleasant experiences. It also has global standards, hundreds of tests, an international access control system, university sterilization, and 24-hour self-service laundry service. It is a wise choice for your business travel, travel and leisure. You are always welcome to patronize again! I wish you a happy smile! Holiday Inn Express Guest Care Team
Guest User
Superior 2-bed Room
Stayed in Apr 2024
Business travelers
37 review
5.0/5
Outstanding
Posted on Apr 26, 2024
The room was arranged in X02, which was relatively quiet, with good soundproofing. I slept soundly until dawn. The hotel should have been newly opened not long ago. The breakfast was just so-so, at least there was rice noodles. The internet speed was OK. It was mainly clean and hygienic.
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Response from Property: Dear guest, thank you very much for your five-point praise. Your recognition is the greatest encouragement to us. It is the responsibility of every Holiday Inn Express employee to provide a comfortable environment and quality service for the guests staying here. As a global chain brand, Xiaozhi is committed to creating a fast and comfortable business travel experience for guests. We always keep providing you with unexpected surprises. When you enter the lobby, you will feel the warm service and simple decoration style. At the same time, we provide guests with a 24-hour self-service laundry cabinet, free high-speed wireless network, free Chinese and Western buffet breakfast, soft and hard double pillows, high-quality light luxury down bedding and comfortable bathing facilities. Here, both business and leisure travelers can relax and enjoy the safe, comfortable, warm and convenient accommodation experience provided by the hotel. I sincerely look forward to your visit again and wish you a happy life! Holiday Inn Express Guest Care Team
Anonymous User
1 King Standard
Stayed in Apr 2024
Business travelers
127 review
5.0/5
Outstanding
Posted on Apr 24, 2024
The hotel has a beautiful environment, the breakfast is delicious, the service is good overall, Lucky is thoughtful and meticulous, and feels at home. It is warm and friendly, cost-effective, and great value for money
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Response from Property: Dear guest, thank you for choosing Holiday Inn Express Kunming Xueli and giving the hotel a good review. The rich and delicious buffet breakfast is the brand feature of the hotel, carefully serving fresh fruits and vegetables, sweet pastries, original cereals, various beverages, freshly ground coffee and noodles for you to choose freely. Thank you for your praise of our partners' service. All our employees are always attentive and keep a keen sense of touch to respond to the needs of guests, creating an unexpected high-cost-effective perfect experience for you when you need it most. Thank you again for your visit, looking forward to meeting you again, and wish you a happy life! Holiday Inn Express Guest Care Team
Guest User
1 King Standard
Stayed in Apr 2024
Other
1 review
5.0/5
Outstanding
Posted on Apr 24, 2024
NiKo at the front desk was very patient and gentle, and told me how to get to the subway station in detail. The location of the hotel is OK, very close to the Jinma Temple subway station, and you can see the hotel sign at the subway station. The hotel's small garden has the recently popular jacaranda trees, which can be seen without going to the check-in point.
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Response from Property: Hello, dear guest! Thank you for taking the time to write a review for us. Our partners are well aware of the importance of service quality and connotation, and are always committed to providing every guest with warm, thoughtful, accurate and efficient professional services. Our sincerity and friendliness will accompany you every moment of your journey, allowing you to feel relaxed and happy during your journey, with everything under control, and truly experience great value for money. Looking forward to your visit again! I wish you a happy life and smooth work! Holiday Inn Express Guest Care Team
Guest User
1 King Standard
Stayed in Apr 2024
Couples
8 review
5.0/5
Outstanding
Posted on Apr 25, 2024
The hotel's facilities are very new, the sanitary services are very good, the rooms are spacious and the countertops are large.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at Holiday Inn Express Kunming Xueli. "Doing our best to meet guests' needs" is Xiaozhi's service feature. Our friends have always kept it in mind and put it into action, committed to making every guest feel the warmth of family care. Our hotel strictly implements the global standard of "Smart Travel Choice, Smart in Safety", pays attention to quality at all times, and every detail is committed to providing guests with a safe, reliable, clean and comfortable living environment. The hotel rooms are comfortable and tidy, equipped with comfortable beds, LCD TVs, and high-speed wireless network connections. You can enjoy a comfortable sleep while relaxing. We warmly look forward to your coming again, and wish you happiness every day and everything goes well! Holiday Inn Express Guest Care Team
Guest User
1 King Standard
Stayed in Apr 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Apr 17, 2024
The service at this hotel is very good. The lady at the front desk is very considerate, beautiful and patient. I stayed for a few more nights and will come again.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying in our hotel and thank you for your affirmation of our service. Each of our staff is efficient and professional, maintains a high degree of sensitivity in work, and always takes the needs of guests as the service orientation, thinking about you and worrying about you, so that you can feel the comfort, comfort and freedom of home during your long journey! We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! I wish you all the best. Holiday Inn Express Guest Care Team
Guest User
Deluxe Queen Room
Stayed in Apr 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Apr 19, 2024
The hotel is convenient for transportation as a whole. There is a parking lot, which is convenient and free. The lobby has light music and a good atmosphere. It is worth choosing to stay. The service attitude of Xiao Yu Lucky at the front desk is warm and thoughtful, and the bed is comfortable.
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Response from Property: Dear guest, thank you for visiting Holiday Inn Express Kunming Xueli. The hotel is strategically located at No. 999 Jinwa Road, Panlong District, Kunming City, outside the East Second Ring Road, with convenient transportation. It is about 18.4 kilometers away from Kunming Changshui International Airport, about 4.2 kilometers away from Kunming Station, and 100 meters away from the Jinma Temple on Metro Line 3. Station and Taiping Village Station are about 0.6 kilometers away. The hotel also provides free parking for self-driving guests with ample parking space. We provide each guest with a comfortable environment, complete facilities, friendly and enthusiastic services, and delicious breakfast, all of which we hope to complete your journey and bring you a convenient stay when you are away from home. Looking forward to seeing you again! I wish you all the best and happiness to your family! Holiday Inn Express Guest Care Team
Guest User
1 King Standard
Stayed in Apr 2024
Friends
1 review
5.0/5
Outstanding
Posted on Apr 22, 2024
Very good, Xena at the front desk was very friendly, she upgraded the room for free when I checked in, and helped me to the elevator, the service was excellent. The room was quite large and clean, and if I wanted a quiet room, they specially arranged a quiet one. I really couldn't hear any noise at night, and I slept very comfortably. Because the flight was in the afternoon, they also helped to delay the check-out to 2:30 pm, which was just right. The price-performance ratio is also very high, and it is mainly very convenient for travel. Exit C of Jinma Temple subway station is very close, only a few hundred meters away, and there are places to eat next to it. There are several on both sides of the road, which is convenient for eating. Don't hesitate to go there👏
Original TextTranslated by Google
6/10
Response from Property: Dear guest, thank you for choosing Xiaozhijia as your accommodation during your trip to Kunming. We have been working hard to provide every detail of service, just to provide more convenience to our guests during their journey. We adapt to changes and are fully prepared to make your stay easier and more comfortable. Our hotel strictly implements the global standard of "Smart Travel, Smart Safety", pays attention to quality at all times, and strives to provide guests with a safe, reliable, clean and comfortable living environment in every detail. The hotel rooms are comfortable and clean, equipped with comfortable beds, LCD TVs, and high-speed wireless Internet connections, allowing you to relax while enjoying a comfortable pillow. There is also a nutritious and delicious buffet breakfast in the morning to help you start an energetic day. We warmly look forward to your coming again. I wish you happiness every day and everything goes well! Holiday Inn Express Guest Care Team