Atour Hotel (Kunming Dian Lake) Reviews
Atour Hotel (Kunming Dian Lake)
22-3 Buildings, Phase IV, Greenland Dacheng Tiandi, Qianwei West Road, Kunming, ChinaView Hotel Details
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Atour Hotel (Kunming Dian Lake) Guest Reviews
4.8/5
Excellent
1766 review
Verified reviewsLocation4.7
Amenities4.8
Service4.8
Cleanliness4.8
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All Reviews(1766)
Positive reviews(1740)
Reviews with photos/video(164)
Delicious breakfast(212)
Friendly front desk staff(132)
Large rooms(84)
Perfect for kids(40)
Convenient for shopping(36)
Close to train station(19)
Nice elevator(12)
Negative reviews(26)
CARLOS ANDRÉS MARTÍNEZ CRISTANCHO
Superior Double Room
Stayed in Jan 2023
Couples
28 review
Very Good
Posted on Jan 22, 2023
Very comfortable and very clean
Response from Property: Thank you for your recognition of us ! Looking forward to your next stay !
🌟zhiqingqing🌟
Superior Double Room
Stayed in May 2024
Couples
21 review
Outstanding
Posted on May 3, 2024
Yaduo is the hotel with the most comfortable bedding among all the hotels I stayed in.
Because I didn't have breakfast due to the early flight, I was promptly helped to refund the breakfast price difference. The front desk lady was very warm and thoughtful. The location is 20 minutes from the city center, 30 minutes from the airport, and 15 minutes from Kunming Station. As a transit station in Dali, this location is still very good. The tea at Henglong is delicious!
Original TextTranslated by Google
Response from Property: Dear friends of Atour, thank you for your praise and recognition. We are very happy. Hotels are our foundation, service is our basis, humanistic style, warm feeling and comfortable experience are all in Atour. When you are away from home, you can relax your mind and enrich your spirit in the city. This is Atour. Atour started from hotels, but it is not limited to hotels. We look forward to your next wonderful encounter. Atour wishes you a happy life and everything goes well.
Guest User
Superior Double Room
Stayed in Apr 2024
Family
4 review
Outstanding
Posted on May 1, 2024
I like their hotel very much. I always stay in Atour when I travel. It is simple and comfortable. The hotel service is also very good. I like this hotel very much. The front desk service is also very warm and thoughtful.
Original TextTranslated by Google
Response from Property: Dear friends of Atour, thank you for your praise and recognition. We are very happy. Hotels are our foundation, service is our basis, humanistic style, warm feeling and comfortable experience are all in Atour. When you are away from home, you can relax your mind and enrich your spirit in the city. This is Atour. Atour started from hotels, but it is not limited to hotels. We look forward to your next wonderful encounter. Atour wishes you a happy life and everything goes well.
Guest User
Superior Room (2 beds)
Stayed in Apr 2024
Family
11 review
Amazing
Posted on Apr 10, 2024
The room is spacious, clean and hygienic. The hand cream as a souvenir of check-out was delivered promptly.
Original TextTranslated by Google
Response from Property: Woohoo, Duoer is so sorry that she didn't get your full score. Duoer will work harder. The store is also being upgraded and renovated. I look forward to meeting you next time. Duoer is waiting for you in Kunming.
Chouyuyu
Superior Room (2 beds)
Stayed in Apr 2024
Business travelers
1 review
Outstanding
Posted on Apr 9, 2024
The customer service is kind and considerate, and all my needs are met. There are convenient functions nearby, there are hypermarkets, and the location is easy to find. At the same time, I also won the Atour event gift "Pillow"❤️
Original TextTranslated by Google
Response from Property: Hello, dear Duo friend. Duo is so happy to see your five-star praise. Satisfaction is just the starting point. Surprise and touching are what Duo pursues. Meeting you makes Duo feel extremely happy. Duo looks forward to your visit again. Have a pleasant journey~
Anonymous User
Superior Double Room
Stayed in Mar 2024
Family
3 review
Outstanding
Posted on Mar 15, 2024
The front desk helped me upgrade so that I can live on the same floor as my parents. It's clean, tidy and comfortable. It's very close to Kunming Station.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your affirmation of Duoer. Your satisfaction is the greatest motivation for our progress. Atour, started from a hotel, not just a hotel. Duoer has blossomed all over the country. We look forward to seeing you again on your trip. Thank you again for your recognition of us. In wind and rain, Duoer will always be waiting for you at Kunming Dianchi Lake!
Tieqiudaiwang
Superior Double Room
Stayed in Mar 2024
Couples
4 review
Outstanding
Posted on Mar 9, 2024
The environment is very good, and the distance from Kunming Station and Dianchi Lake is moderate. The room is very considerate to prepare various drinks and disposable toilet seats. When we went to see the seagulls, the front desk lady helped us store our luggage and prepared water for us! The next stop is full of energy!
Original TextTranslated by Google
Response from Property: Dear friends of Atour, thank you for your praise and recognition. We are very happy. Hotels are our foundation, service is our basis, humanistic style is in Atour, warm feeling is in Atour, and comfortable experience is in Atour. When you go out, you can relax your mind and enrich your spirit in the city. This is Atour. Atour started from hotels, but it is not limited to hotels. We look forward to your next wonderful encounter. Atour wishes you a happy life and everything goes well!
Luzhidian
Superior Double Room
Stayed in Feb 2024
Family
44 review
Outstanding
Posted on Feb 24, 2024
During the Spring Festival, I stayed at Atour Hotel and the room type was upgraded!!! Very good stay experience!!!
Original TextTranslated by Google
Response from Property: Dear friends of Atour, thank you for your praise and recognition. We are very happy. Hotels are our foundation, service is our basis, humanistic style is in Atour, warm feeling is in Atour, and comfortable experience is in Atour. When you go out, you can relax your mind and enrich your spirit in the city. This is Atour. Atour started from hotels, but it is more than hotels. We look forward to your next wonderful encounter. Atour wishes you a happy life and everything goes well.
Guest User
Superior Room (2 beds)
Stayed in Dec 2023
Solo travelers
4 review
Outstanding
Posted on Dec 17, 2023
The superior twin room at Atour Dianchi Branch is actually bigger and better than a suite. Unfortunately, I heard that there are not many customers who like it, so I have to list it at a low price. I didn't expect that I would get a bargain.
As the saying goes, it's easy to get a tenant, but it's hard to find a confidant. ☺❤
Original TextTranslated by Google
6/20
Response from Property: Dear friends of Atour, thank you for your praise and recognition. We are very happy. Hotels are our foundation, service is our basis, humanistic style is in Atour, warm feeling is in Atour, and comfortable experience is in Atour. When you go out, you can relax your mind and enrich your spirit in the city. This is Atour. Atour started from hotels, but it is not limited to hotels. We look forward to your next wonderful encounter. Atour wishes you a happy life and everything goes well.
Guest User
Jimu Twin Room
Stayed in Feb 2024
Family
3 review
Outstanding
Posted on Feb 5, 2024
I am satisfied with everything. The location is convenient, so I signed up for membership. Atour is pretty good. The service staff are also very satisfied. The breakfast is also pretty good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your affirmation of Duoer. Your satisfaction is the greatest motivation for our progress. Atour, started from a hotel, not just a hotel. Duoer has blossomed all over the country. We look forward to seeing you again on your trip. Thank you again for your recognition of us. In wind and rain, Duoer will always be waiting for you at Kunming Dianchi Lake!
Guest User
Jimu Twin Room
Stayed in Jan 2024
Family
11 review
Outstanding
Posted on Feb 1, 2024
The service of Atour is really amazing, and the hotel facilities are also good. Atour is my first choice for the same price.
Original TextTranslated by Google
Response from Property: Thank you very much for your 5-point review. Every city has its own reasons for people to miss it. Every season has its own unforgettable scenery. Every hotel has its own sweet and warm memories. I hope Atour will be the warmest and most unique one in your memory. Come back to Kunming Dianchi Atour often. Wish you: peace
Langtukeji
Jimu Twin Room
Stayed in Jan 2024
Family
27 review
Very Good
Posted on Jan 31, 2024
I brought my children to Yunnan for a trip and chose Kunming as a transit station. Then I chose this store. The address is a bit far from Cuihu Lake, but close to the high-speed rail station, which is convenient for the next stop. There is also Wanda Plaza nearby. The hotel is very clean, the service attitude of the young lady in the store is very good, and it is also equipped with disposable toilet mats, which are not bad.
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6/7
Response from Property: Dear friends of Atour, thank you for your praise and recognition. We are very happy. Hotels are our foundation, service is our basis, humanistic style is in Atour, warm feeling is in Atour, and comfortable experience is in Atour. When you go out, you can relax your mind and enrich your spirit in the city. This is Atour. Atour started from hotels, but it is more than hotels. We look forward to your next wonderful encounter. Atour wishes you a happy life and everything goes well.
yanyan
Jimu Twin Room
Stayed in Jan 2024
Family
42 review
Outstanding
Posted on Jan 20, 2024
The stay was very comfortable, as always, Atour, children and the elderly like it very much. A very thoughtful souvenir
Original TextTranslated by Google
Response from Property: Dear Duo friend, hello! Thank you very much for your affirmation of Duoer. Duoer is very happy to see your comments. Duoer will continue to work hard! Let more people have a better experience. I wish you a pleasant journey and look forward to meeting you again.
Guest User
Superior Double Room
Stayed in Dec 2023
Couples
9 review
Outstanding
Posted on Jan 5, 2024
The room was very clean, well-equipped, clean and hygienic. The service was very thoughtful. The room was upgraded. A lot of free tea, drinks and coffee were provided. I will stay here again next time.
Original TextTranslated by Google
Response from Property: Thank you for your 5-point review. Every city has its own reasons for people to miss it. Every season has its own unforgettable scenery. Every hotel has its own sweet and warm memories. I hope Atour will be the warmest and most unique one in your memory. Come back to Kunming Dianchi Atour often. Wish you: peace
Guest User
Jimu Twin Room
Stayed in Dec 2023
Family
5 review
Amazing
Posted on Dec 25, 2023
Atour is Atour after all. It has its own standards. The hygiene is OK. Nothing wrong. The facilities are complete, free drinking water, laundry, drying, snacks, all arranged for you! The bed and pillow are very comfortable. There is a barbecue nearby, which is delicious. There is also a convenience store downstairs, which sells snacks, alcohol, and everything. The only small complaint is that the location is not very good. It takes some time to go to the surrounding attractions. We took a taxi directly. But it still takes 20-30 minutes each time, or longer, depending on whether the road is congested or not…
Original TextTranslated by Google
Response from Property: Dear friends of Atour, thank you for your praise and recognition. We are very happy. Hotels are our foundation, service is our basis, humanistic style is in Atour, warm feeling is in Atour, and comfortable experience is in Atour. When you go out, you can relax your mind and enrich your spirit in the city. This is Atour. Atour started from hotels, but it is not limited to hotels. We look forward to your next wonderful encounter. Atour wishes you a happy life and everything goes well.