Kunming Changshui International Airport Rezen Hotel

Kunming Changshui International Airport Rezen Hotel Reviews

Kunming Changshui International Airport Rezen Hotel

No.170, Dabanqiao Development Zone, Changshui Street, Yuzhong New District, Kunming, ChinaView Hotel Details
Kunming Changshui International Airport Rezen Hotel
Kunming Changshui International Airport Rezen HotelKunming Changshui International Airport Rezen HotelKunming Changshui International Airport Rezen Hotel
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Kunming Changshui International Airport Rezen Hotel Guest Reviews

4.7/5
Outstanding
1176 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All Reviews(1176)
Positive reviews(1155)
Reviews with photos/video(263)
Offers pick-up/drop-offs(272)
Awesome amenities(137)
Close to airport(107)
Friendly front desk staff(97)
Easy to get around(89)
Large rooms(75)
Negative reviews(21)
L and K
Superior Double Room
Stayed in Jun 2024
Family
3 review
4.6/5
Great
Posted on Jun 28, 2024
The location is very remote, but we can book takeout and it is very close to the airport. The free shuttle service is very fast, and there are no internal facilities. It is truly a high-end hotel, with robot delivery and small speakers, very, very high-end
Response from Property: Dear guest, thank you very much for your support and affirmation. Your introduction will be a great showcase for other guests, and we will continue to do a good job in hotel service. We look forward to your next visit and wish you a pleasant journey!
Guest User
Family-friendly Family Room
Stayed in May 2024
Family
4 review
4.5/5
Great
Posted on May 12, 2024
Airport shuttle was convenient. Room was clean but toilet overhead opening need to be closed. Otherwise good for transit passengers.
Baozhaganshuitong
Superior Queen Room
Stayed in Jun 2024
Solo travelers
11 review
5.0/5
Outstanding
Posted on Jun 28, 2024
It's a pity that I didn't find this treasure hotel until before I left Yunnan this time. I regret not staying for a few more days! The hotel has a good internal environment and the location is only about 10 minutes' drive from the airport. It is really recommended for those who have to stop over or catch a flight early the next morning! Facilities: In addition to some basic items, the guest rooms also have instant coffee, tea bags, and tea sets... The room is smart guest control, and there is a public gym. This wave of Dafen Hygiene: After staying in so many hotels, the hygiene of Kunming Licheng gave me an unexpected surprise. In short, it is very clean Environment: It was afternoon when I went there, and the surrounding environment was quite quiet! In addition, there is a convenience store and a barbecue restaurant next to the hotel, so it is also convenient to order takeout Service: In addition to basic services, guide to the elevator, the little brother called to wake me up before departure (I like to turn on Do Not Disturb when I sleep and made four calls before I got through), take the initiative to help me put the luggage, the little sister took the initiative to upgrade the room for me, the aunt patiently led, the driver's proactive service, the convenience brought to me by the free airport pick-up service... I am very touched every time🥹 In short, the price of a hundred yuan is a thousand yuan! Pick this one for me🏨
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6/16
Response from Property: Dear guest, hello! Thank you very much for your stay and comments. I am glad that you enjoyed your stay. Your affirmation is our unlimited motivation to provide quality services. We are constantly working hard to create a warm and comfortable living environment for guests, with the highest cost-effectiveness to meet the needs of different guests, and have been recognized by more and more guests. All the staff of the hotel sincerely welcome your stay every time. I wish you good health and all the best! Front Office Manager-Xiao Dai
Jiekeaitu
Superior Queen Room
Stayed in Jun 2024
Business travelers
50 review
5.0/5
Outstanding
Posted on Jun 19, 2024
Facilities: Very new, the appearance feels average, the room looks really good and is very large Sanitation: Clean, sanitary and tidy Environment: 10 minutes walk, there are many specialties below and the price is not expensive Service: Very good, highly recommended, you will definitely get a surprise when you stay, there are also souvenirs, and you can get free pick-up and drop-off if you need to go to the airport, which is great
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Response from Property: Hotel reply: Dear guest: Hello! Thank you for your 5-point praise! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope we will be the warmest one in your memory! Welcome to visit us next time, and wish you: well!
Guest User
Superior Double Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 17, 2024
I originally just wanted to have a place to rest before catching an early flight, but I didn't expect the hotel to be very good. The hotel decoration is very high-end, the facilities are first-class, and it is very clean. The facilities in the room can be operated by Xiaodu voice, and there are robots delivering food to the room. The attitude of the staff is also very good. Not only is there free airport pick-up and drop-off, but also our family of three upgraded the room for free, and there is also a wake-up service by calling, so you don't have to worry about sleeping too much and missing the flight. If your family is catching an early flight in Kunming, this hotel is highly recommended. There is also a small reminder. Take the subway to the hotel the day before, get off at the last stop, Airport Center Station, and call the hotel, and someone will pick you up.
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Response from Property: Dear guest, it is a great honor to meet you in Kunming Licheng Hotel. You share the beauty with us. The sun is shining and the breeze is not dry. We are very happy that your satisfaction has come as expected. We are pleasantly surprised. We hope to have your company on the road of future development. Welcome to come and have a look. I wish you a happy life~~
Guest User
Superior Queen Room
Stayed in Jun 2024
Couples
4 review
5.0/5
Outstanding
Posted on Jun 16, 2024
The room is clean and big, and there is a free airport drop-off service. The service staff are very nice and will help with luggage. If you book an airport drop-off service, they will call you again half an hour in advance in the morning to avoid forgetting. There are many restaurants around the hotel, and the transportation is also very convenient. It is not far from the airport.
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Guest User
Superior Double Room
Stayed in Jun 2024
Family
8 review
5.0/5
Outstanding
Posted on Jun 16, 2024
The room was very clean, newly decorated, and fully equipped! We arrived at the hotel in the middle of the night, and the front desk even upgraded our room type considerately. The service was great! We will stay for a few more nights after returning from a tour.
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Response from Property: Dear guest, thank you very much for your positive comments on our hotel rooms and services. We are glad to know that you are satisfied with the room and think the service is good. We are always committed to providing guests with a comfortable accommodation environment and warm and professional service to ensure that every experience of yours is pleasant and comfortable. Your satisfaction is the greatest motivation for our work and the driving force for our continuous pursuit of excellence. We look forward to your visit again, and we will continue to provide you with high-quality service experience. Thank you again for your support and appreciation, and wish you a happy life! ——Xiao Dai, Front Office Manager
windywan
Superior Queen Room
Stayed in Jun 2024
Couples
7 review
5.0/5
Outstanding
Posted on Jun 8, 2024
Very satisfied, there is a free airport pick-up service, which is picked up by a minibus. The manager at the lobby door was also very enthusiastic to help move the suitcases. This time I stayed in a deluxe room with a large activity space. Hygiene: clean, tidy and comfortable Environment: There is a large sofa for drinking tea. For long-term tea lovers, the hotel provides tea sets for making tea. The highlight is that the smart voice Xiaodu can play songs, wake up reminders, etc. It is cost-effective and highly recommended.
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Shadow_Le
Family-friendly Family Room
Stayed in May 2024
Friends
3 review
5.0/5
Outstanding
Posted on Jun 5, 2024
The hotel is very new. Our flight landed at night. We called the hotel and they came to pick us up very quickly. The airport is not far from the hotel. The staff are very enthusiastic. If we need an extra quilt, it will be delivered to the room immediately.
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Yuri_mao76
Superior Queen Room
Stayed in May 2024
Other
98 review
5.0/5
Outstanding
Posted on May 29, 2024
The room is clean and sanitary, with a large space, smart toilet, smart curtains, and everything else you need. Transfer in Kunming, airport pick-up and drop-off included, the front desk guy is very nice, if you need help with luggage, he will confirm the flight time with you and arrange a car for the next day. It takes ten minutes to get to the airport. Highly recommended
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Guest User
Superior Double Room
Stayed in May 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on May 25, 2024
The facilities in the room are all automatic! Very good. The bed is comfortable. There are also fitness equipment and laundry room! It feels like home. There is also airport pick-up! ! It's great! The problem is that the price is cheap! ! ! Super satisfied! ! ! !
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Meinicheng😯
Superior Queen Room
Stayed in May 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on May 21, 2024
I originally thought I could check in at 3pm, but because of the delay in the trip, I arrived at the hotel at 7pm. When I got off the car at the hotel, a lady came to help with the luggage. The front desk was very enthusiastic and the service attitude was very good. I was transferred to a deluxe king-size bed room for free. The room was clean and tidy. There was a free airport drop-off service. It is 15 minutes away from the airport and is worth recommending.
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Response from Property: Dear guest, thank you very much for your positive comments on our hotel rooms and services. We are glad to know that you are very satisfied with the room and think the service is good. We are always committed to providing guests with a comfortable accommodation environment and warm and professional service to ensure that every experience is pleasant and comfortable. Your satisfaction is the greatest motivation for our work and the driving force for our continuous pursuit of excellence. We look forward to your visit again, and we will continue to provide you with high-quality service experience. Thank you again for your support and appreciation, and wish you a happy life!
Guest User
Superior Queen Room
Stayed in May 2024
Friends
4 review
5.0/5
Outstanding
Posted on May 18, 2024
The service was very good. We checked out and did not stay at the hotel. They helped us store our luggage at the front desk. The hygiene was also very good. The environment was also very good. It was really worth it. I will stay here again next time. It is also very close to the scenic spot. I am very satisfied. You can also make tea and the rockery is also very beautiful.
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The fat cat
Superior Double Room
Stayed in May 2024
Solo travelers
12 review
4.7/5
Amazing
Posted on May 15, 2024
After looking at it for several days, I finally chose zeron, but its name is not rezen, so please pay attention. The hotel has a shuttle bus, so it's best to contact the front desk before getting on the plane to find out what time the shuttle leaves. Otherwise, you'll have to wait. The hotel is about 15 minutes from the airport. There are many supermarkets and restaurants around, which is very convenient. If you want to play, you can take a taxi to the subway station to go to the city center. The hotel is very new and the rooms are nice and clean. The only problem was that there was a little blood on the pillow, I don't know if it was blood or something. There doesn't seem to be one in the room mini bar. Everything else is fine. Smart speaker controls lights Staff service warm welcome It's great to be able to book a hotel like this at this price. Recommend everyone to choose Overall is good. Hotel is clean, beautiful, seems it is a new hotel.
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Guest User
Superior Double Room
Stayed in May 2024
Friends
2 review
5.0/5
Outstanding
Posted on May 17, 2024
Facilities: Very satisfied with the facilities, very good, if you can give 10 points, you must give 10, the service attitude is also very good Hygiene: The room is very clean, the sheets and quilts are changed every day, very satisfied, 10 points Environment: There are many places to eat around, there is a night market, it takes less than 10 minutes to get there, highly recommended, the bus station is opposite the hotel, and the subway is also very convenient Service: The service attitude is very good, the front desk reception is professional, very satisfied, free airport pick-up and drop-off, there is pick-up and drop-off.
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Response from Property: Dear guests: We are glad that you and your friends have had a wonderful holiday in our hotel. Your comments are the best affirmation and encouragement for our service. We still have many preferential activities. Please continue to pay attention to us and welcome you to visit again!