Thank Inn Hotel (Chenggong University Town South High-speed Railway Station)

Thank Inn Hotel (Chenggong University Town South High-speed Railway Station) Reviews

Thank Inn Hotel (Chenggong University Town South High-speed Railway Station)

Langjiaying Shop 9, Kunming, ChinaView Hotel Details
Thank Inn Hotel (Chenggong University Town South High-speed Railway Station)
Thank Inn Hotel (Chenggong University Town South High-speed Railway Station)Thank Inn Hotel (Chenggong University Town South High-speed Railway Station)Thank Inn Hotel (Chenggong University Town South High-speed Railway Station)
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Thank Inn Hotel (Chenggong University Town South High-speed Railway Station) Guest Reviews

4.8/5
Excellent
209 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.9
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All Reviews(209)
Positive reviews(207)
Reviews with photos/video(48)
Awesome amenities(35)
Quiet & comfortable(23)
Classy environment(21)
Great value for money(20)
Friendly front desk staff(14)
Offers pick-up/drop-offs(12)
Delicious breakfast(6)
Well decorated(4)
Negative reviews(2)
Guest User
Premium Smart Room (Double Bed)
Stayed in Mar 2024
Couples
3 review
4.7/5
Amazing
Posted on Apr 6, 2024
Cozy, comfortable, and clean boutique hotel with numerous nearby restaurants and eataries. Friendly hotel staff that's willing to help. It has a very nice breakfast. However, not so pleasant is the cigarette smoking smell if you are allergic to cigarette smell. Even in the hotel restaurant there are guests smoking while eating at the table. The hotel staff need to enforce no smoking and tell people not to smoke in such places. Even in elevator, there are guests smoking. No good to have a no smoking sign if you don't enforce it. Other than the smoking smell, it is a good place to stay.
Response from Property: Thank you very much for taking the time to write a review for our hotel. We feel very warm and encouraged by your review.We will continue to work hard to improve service quality and provide you with a more comfortable accommodation experience and considerate service.
Guest User
Premium Smart Room (Double Bed)
Stayed in Mar 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Mar 20, 2024
If you need a hotel (very) close to Kunming nan train station you can’t do better than this. The facilities are brand new and in tip top condition and the bed was just wonderful after a long day traveling. The staff were really great very efficient and friendly and the drop off service is ideal. I can’t recommend it more. Tip: make sure your taxi driver really knows where it is. Maybe because it’s new mine didn’t and took me completely in the wrong direction. The ride from the station to the hotel should cost a bit more than 10, no more the young lady at the desk said. Definitely a five star review!
Response from Property: Thank you for your kind words about our hotel.Welcome to stay next time.
Juliette
Premium Smart Room (2 Beds)
Stayed in Feb 2024
Couples
13 review
4.2/5
Very Good
Posted on Mar 9, 2024
Nice, clean rooms. Conveniently located close to restaurants and not far from Kunming South Station.
Response from Property: Thank you very much for taking the time to write a review for our hotel. We feel very warm and encouraged by your review. We will continue to work hard to improve service quality and provide you with a more comfortable accommodation experience and considerate services.
Alexaaaa
Premium Smart Room (Double Bed)
Stayed in Jun 2024
Friends
7 review
5.0/5
Outstanding
Posted on Jun 25, 2024
wonderful hotel . free tea . tea is good. near university
Response from Property: Thank you very much for your comments, your satisfaction is our biggest pursuit, we will continue to work hard to bring you a better accommodation experience. Thank you again for your support and trust
Guest User
Premium Smart Room (2 Beds)
Stayed in May 2024
Other
5 review
5.0/5
Outstanding
Posted on May 15, 2024
The hotel has a grand appearance, a quiet environment, and excellent air quality. The hotel waiters and cleaners have a superb service attitude. The public facilities and room facilities are very new, simple and elegant, easy to use, and generally comfortable. I highly recommend it.
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Guest User
Comfy Family Room
Stayed in May 2024
Friends
9 review
5.0/5
Outstanding
Posted on May 13, 2024
A very clean and comfortable hotel. I booked a triple room with one large bed and two smaller beds. The hotel is newly opened and the ladies at the front desk are very welcoming. There are many types of breakfast, and milk and coffee are good together. A very satisfying trip.
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Response from Property: [Comment 4.88 points] [Rich breakfast] Dear guests: Thank you for taking the time out of your busy schedule to review our hotel room! We feel very honored! We are particularly willing to serve you, and thank you very much for your love of our breakfast. We sincerely look forward to your next stay!
Anonymous User
Premium Smart Room (Double Bed)
Stayed in May 2024
Friends
4 review
5.0/5
Outstanding
Posted on May 4, 2024
The room facilities are all new, the overall environment is clean, the service staff is very enthusiastic, and I am very satisfied overall.
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Response from Property: Thank you very much for your good comments. Your satisfaction and affirmation are our greatest pursuit. We will continue to maintain high standards of service and quality to bring you a better accommodation experience. Thank you again for your support and trust!
Pileenxieti
Standard Room
Stayed in Apr 2024
Friends
156 review
4.5/5
Great
Posted on May 7, 2024
The hotel is located in a residential area. The room is new and smells of methanol. The facilities are good and the service is average. Parking is free, but after scanning the code at the front desk, I still couldn't pass the access control. After a long time of arguing, I had to pay to leave the residential area. The impression was discounted.
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Response from Property: [Newly opened] [Free parking] Dear customer, we are very sorry that we did not give you a 50% satisfactory stay experience. We have reported the access control problem to the engineering department and conducted a timely inspection. We are very sorry that this problem has affected your mood. We look forward to your visit again. We believe that we will definitely give you a satisfactory stay experience. I wish you a pleasant journey~
GaojihuiyuanVIP9
Standard Queen Room
Stayed in Apr 2024
Business travelers
42 review
5.0/5
Outstanding
Posted on Apr 30, 2024
The hotel is very good. The hotel staff is very friendly. There are many snacks and delicacies around. Parking is convenient. The hotel also has a dryer and washing machine! Thanks again to the hotel staff for the flower cakes
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Response from Property: [There are many delicious foods around] Thank you for your support and encouragement! A few simple words are your support and trust, the stable happiness of the store, and the sense of accomplishment that others can't take away or wipe away. In the vast sea of ​​​​people, meeting is a kind of fate. Thank you for your support of the store and look forward to your visit again! I wish you a happy life!
Anonymous User
Premium Smart Room (2 Beds)
Stayed in Apr 2024
Friends
5 review
5.0/5
Outstanding
Posted on Apr 27, 2024
This is my second time staying here. Last time I came to the Normal University for an exam. This time I came to Chenggong to play and I chose this hotel again. The hotel is very smart. Every time I can chat with Xiao Ai until late at night, I will come again next time! (The picture shows a delicious sour soup pork trotter nearby)
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Shangke Youpin Hotel will always stand in this city, waiting for your visit!
Luyu
Standard Queen Room
Stayed in Apr 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Apr 24, 2024
Although it is called Shangkeyou, it is called Shangkeyoupin! It is newly opened and very clean. It is very good. The Kunming South Railway Station is very close, but it costs 15 yuan to take a taxi. There is a special car to the high-speed railway station in the morning. The service is still good. The key is that there is such a clean hotel near the high-speed railway station and the price is not expensive, which should be praised.
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Response from Property: [Newly opened] [Near Kunming South Railway Station] Dear guests: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Shangke Youpin Hotel will always stand in this city, waiting for your visit!
Xixiguaiwoka
Premium Smart Room (Double Bed)
Stayed in Apr 2024
Solo travelers
34 review
5.0/5
Outstanding
Posted on Apr 15, 2024
Go to Banna to participate in the Water Splashing Festival ~ Stay in Kunming for one night and transfer to the high-speed rail 🚄 The hotel is more than ten minutes away from the South Station. There is a free airport shuttle. The front desk will take the initiative to ask you for the train number. The room is relatively new, the facilities are very high, and the cost performance is high.
Original TextTranslated by Google
Response from Property: Thank you very much for your good comments. Your satisfaction and affirmation are our greatest pursuit. We will continue to maintain high standards of service and quality to bring you a better accommodation experience. Thank you again for your support and trust!
Guest User
Premium Smart Room (Double Bed)
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 14, 2024
Very clean. The hotel is newly opened. Everything is relatively new and there is no peculiar smell. It is also very quiet in the community. The transportation is convenient. There is a large shopping mall right outside. It is also very close to the South Station. The bathroom sink and other things are very clean. They will come to clean every day. The room is fully automatic with a Xiaoai assistant. You can turn on the TV, curtains, lights, etc. by voice. It is very cost-effective and the service attitude is also very good. I really recommend it
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Response from Property: [Newly opened] [Whole house smart guest control] [Quiet] Thank you very much for taking the time to write a good review for our hotel. Your review makes us feel very warm and encouraged. We will continue to work hard to improve the quality of our service and provide you with a more comfortable accommodation experience and considerate service.
Guest User
Premium Smart Room (2 Beds)
Stayed in Mar 2024
Friends
25 review
5.0/5
Outstanding
Posted on Apr 2, 2024
The hotel is clean and sanitary, with AI services and a comfortable environment. I am very satisfied with staying for another night. It is also relatively quiet in the community at night. I will stay here again next time I am near Kunming South Railway Station.
Original TextTranslated by Google
Response from Property: 【Whole House Smart Guest Control】Thank you very much for taking the time to write a good review for our hotel. Your review makes us feel very warm and encouraged. We will continue to work hard to improve the quality of our service and provide you with a more comfortable accommodation experience and considerate service.
Anonymous User
Premium Smart Room (Double Bed)
Stayed in Mar 2024
Business travelers
2 review
2.7/5
Posted on Mar 4, 2024
The hotel is newly renovated, the room is well decorated, in the community, relatively quiet, close to the high-speed rail station. The toothpaste and toothbrush for toiletries are not packed together, the toothpaste is placed outside separately, and when I was washing, I twisted open the toothpaste, the first one was used by someone else and was not replaced, I thought there was another one, but the second one was also used, it was really hard not to be angry. Maybe the last customer screwed the lid directly after using it, and the cleaning lady thought it was not used and did not check and replace it. Then there was no service at all. They said that there was a station delivery service booked in advance, the car was at 8:30, and they told me to come down ten minutes in advance, but I arrived downstairs at 8:30, and the car had already left. The front desk called me at 8:21 but the call didn’t go through. When I showed me the call record, it was just a formal call. Even if I couldn’t get through on my phone after calling more than 25 minutes, it was my own fault. Since I booked a car, I must catch the train. If you want to argue with me, I arrived at the front desk on time at 8:30. I checked the time and I was not late. It was because you called me but failed to get through to the car and left early. The key is that you were in a bad mood before and kept shirking responsibility, which made me angry. Not to mention the smiling service. I recognize this brand. Another Shangke Youyue is from the same company. The front desk service there is very good. The service of this one may depend on the mood of the front desk.
Original TextTranslated by Google
Response from Property: Dear customer, we are very sorry that we did not bring you a satisfactory stay experience. The problem with toiletries was our work error. We will strengthen the training of guests' work process and improve the inspection efforts to avoid similar things from happening. We are very sorry that you did not catch the shuttle bus to the station. Although the front desk staff reminded us, we still did not do enough. We will work hard to improve our service awareness and service temperature. Thank you very much for your suggestions and opinions on the hotel. We will urge ourselves to make improvements and corrections. We hope you will stay in our hotel again. We are confident that we can provide better services. I wish you a happy life~