Kunming Xiandu Garden Hotel (North Railway Station Subway Station)

Kunming Xiandu Garden Hotel (North Railway Station Subway Station) Reviews

Kunming Xiandu Garden Hotel (North Railway Station Subway Station)

No.812 Beijing Road (1-4 Building), Kunming, ChinaView Hotel Details
Kunming Xiandu Garden Hotel (North Railway Station Subway Station)
Kunming Xiandu Garden Hotel (North Railway Station Subway Station)Kunming Xiandu Garden Hotel (North Railway Station Subway Station)Kunming Xiandu Garden Hotel (North Railway Station Subway Station)
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Kunming Xiandu Garden Hotel (North Railway Station Subway Station) Guest Reviews

4.5/5
Good
337 review
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(337)
Positive reviews(324)
Reviews with photos/video(76)
Easy to get around(48)
Classy environment(44)
Convenient location(32)
Close to metro(29)
Average sound insulation(16)
Friendly front desk staff(14)
Loved the view(4)
Well designed(3)
Negative reviews(13)
syaza
Discount Double Room
Stayed in Feb 2024
Couples
1 review
3.7/5
Posted on Feb 26, 2024
The hotel hotel near the North Railway Station Exit B and its convenient proximity to three railway lines eased our travels. The hotel is decent, and the location stands out as a highlight, especially with a Muslim hotpot restaurant situated behind it. However, our experience was affected by a few drawbacks. We opted for a room without a window, and unfortunately, it permitted smoking, resulting in a lingering cigarette smell. Additionally, the toilet screen cover was noticeably moldy, contributing to an unpleasant odor. Furthermore, the shower screen had a gap, allowing water to splash onto dry areas. Despite these issues, the overall stay was satisfactory, with the hotel's location being a significant positive aspect.
Response from Property: Dear guest, thank you for your review of the hotel! We are very sorry for your experience during your stay at the hotel. We have different room types in the details have remarks no window or inside window Oh, during the stay you have any questions can call the front desk for you to deal with, in the case of room will give you a replacement, 24 hours are guarded. Looking forward to your next visit! (Dear guest, thank you for your review of the hotel! We are very sorry for your experience during your stay at the hotel. We have different room types in the details have remarks no window or inside window Oh, during the stay you have any questions can call the front desk for you to deal with, in the case of room will give you a replacement, 24 hours are guarded. Looking forward to your next visit!)
Guest User
Discount Double Room
Stayed in Feb 2024
Couples
5 review
5.0/5
Outstanding
Posted on Feb 17, 2024
We had an amazing stay at Xiandu Garden Hotel. The staff was very friendly and helpful, answering all our questions. They also gave us a free upgrade to a larger room which was really nice.
Response from Property: Xiaodu believes that every encounter in life is hard-won. We cherish every meeting and provide you with high-quality and efficient service experience. We are very happy to bring you good memories after separation. We sincerely look forward to your visit again.
Elena
Garden Room - Courtyard-View (Double Bed)
Stayed in Feb 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Feb 15, 2024
Very clean, spacious room, nice staff, metro station is right next to the hotel building. Really really good room for the price, especially during Spring festival in China
Response from Property: Xiao do believe that every encounter in life is hard-won, we cherish every encounter, to provide you with quality and efficient service experience, we are very happy to be able to bring you good memories after the separation, we sincerely look forward to your visit again! (Xiao do believe that every encounter in life is hard-won, we cherish every encounter, to provide you with quality and efficient service experience, we are very happy to be able to bring you good memories after the separation, we sincerely look forward to your visit again)
Guest User
Queen Bed Room Preferred
Stayed in Apr 2024
Friends
4 review
2.1/5
Posted on Apr 29, 2024
I booked an hourly room, went there at 2:00, checked in at 2:30, and had to catch a flight at night, so I thought I would have a good rest. I slept comfortably until 3:30, and they called me to tell me the time. I said I checked in at 2:30, so it should be 4 o'clock according to 2 o'clock, and they said oh oh, and then I couldn't sleep, it was very uncomfortable. They apologized to me when they left, but how could they have the nerve to ask me for a good review?
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Response from Property: Dear guest, thank you for your review of the hotel! We are very sorry that you did not have a satisfactory stay. We severely criticized and educated the employee. It was our negligence. We are really sorry and wish you a happy life!
Anonymous User
Queen Bed Room Preferred
Stayed in Mar 2024
Friends
5 review
5.0/5
Outstanding
Posted on Mar 28, 2024
It is a blessing to be able to stay in a satisfactory hotel when traveling. I stayed there for 3 days in total. The environment and sanitation were very good, and the service was thoughtful. Although there were few programs on the TV in the room, it did not affect me at all in this era when everyone is holding their own mobile phones. The room was simply decorated but not without atmosphere, which made people feel very comfortable. It gave me a feeling of home.
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Response from Property: Because of your support, we are what we are today. Thank you for every evaluation. The store will try its best to make you satisfied!
Guest User
Selected Room (2 beds)
Stayed in Jan 2024
Friends
3 review
5.0/5
Outstanding
Posted on Feb 22, 2024
It was a great stay. The hotel is also very clean. There is a food court and a subway station next to the hotel. It is very convenient to eat and travel.
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Response from Property: Because of your support, we are where we are today. Thank you for every review. The store will work hard to satisfy you!
Guest User
Queen Bed Room Preferred
Stayed in Apr 2024
Friends
1 review
5.0/5
Outstanding
Posted on Apr 7, 2024
Hygiene: Clean Service: Good Environment: Spacious
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Response from Property: Thank you for your recognition of us. A gentleman's friendship is as pure as water. We hope that our chance encounter will leave a deep impression on you. The tea is ready, and we sincerely look forward to your visit again.
Guest User
Guestroom - Courtyard-View (2 beds)
Stayed in Jan 2024
Couples
6 review
5.0/5
Outstanding
Posted on Jan 21, 2024
very good! Convenient transportation, at the subway entrance. The room is clean and the bed is dry. The price is very reasonable. It is very convenient to go to Cuihu Lake and Laojie Haigen Dam. It is worth staying!
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Response from Property: If you like it, please let us become your confidants. When I heard your praise, Xiaodu felt a little shy, and made up his mind to encourage you again. I hope you will praise it when you return, and I will warmly welcome you to Xiandu Garden Hotel again.
Guest User
Guestroom - Courtyard-View (2 beds)
Stayed in Mar 2024
Couples
1 review
5.0/5
Outstanding
Posted on Mar 24, 2024
Everything is good, very hygienic
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Response from Property: Thank you for your authentic and detailed five-star review of our hotel and the pictures of the hotel that are more realistic than those taken by professional photographers, which make everyone feel like they are not there but are better than being there. On behalf of all the staff of Xiandu, thank you again. I believe we will meet you again next time. Thank you for your kindness. We will also work hard for more guests, better service and higher quality with your expectations.
Guest User
Selected Room (2 beds)
Stayed in Mar 2024
Friends
2 review
5.0/5
Outstanding
Posted on Mar 24, 2024
Very good, very good, very good
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Response from Property: It is said that a clean living environment is the most basic need for our beautiful life. It can not only make you feel good, but also make you happy physically and mentally. Our housekeepers have put a lot of effort into it. Thank you for staying with us and we look forward to seeing you again.
Guest User
Selected Room (2 beds)
Stayed in Nov 2023
Business travelers
22 review
4.7/5
Amazing
Posted on Nov 20, 2023
The hotel is very good in every aspect, with convenient transportation and close to the subway. One shortcoming is that the slippers in the room are placed between the two bedsides. They are really smelly. These slippers are really unbearable. Everything else is okay. good.
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Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Selected Room (2 beds)
Stayed in Oct 2023
Family
5 review
5.0/5
Outstanding
Posted on Oct 22, 2023
We stayed there for five or six days in a row. Both the security guard and the front desk were very friendly. You can even dry clothes on the roof.
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Response from Property: Xiaodu believes that every encounter in life is hard-won. We cherish every meeting and provide you with high-quality and efficient service experience. We are very happy to bring you good memories after separation. We sincerely look forward to your visit again.
Anonymous User
Queen Bed Room Preferred
Stayed in Oct 2023
Friends
1 review
5.0/5
Outstanding
Posted on Oct 22, 2023
The room is OK. The service is very good. It's my first time staying here and I'm quite satisfied. I will come again.
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Response from Property: Good wine knows how to get it no matter how narrow the alley is. Although the rooms are a bit small, the front desk still works very hard to serve every customer, giving them the most considerate service and bringing every traveler a warm feeling like home. Thank you for your affirmation of us. I hope to give you satisfactory service next time and look forward to seeing you "home" again.
Anonymous User
Selected Room (2 beds)
Stayed in Oct 2023
Solo travelers
2 review
4.2/5
Very Good
Posted on Oct 18, 2023
The lady at the front desk is kind and kind. Service: Very good Environment: OK Except the bathroom smells a bit
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Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Anonymous User
Queen Bed Room Preferred
Stayed in Sep 2023
Couples
3 review
5.0/5
Outstanding
Posted on Nov 4, 2023
Hygienic and clean, complete facilities, attentive service, very good toiletries Environment: Comfortable, clean and well-lit
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Response from Property: It’s great that you are satisfied! If you have any good suggestions for us, you can contact us online on WeChat at any time! We are looking forward to your valuable suggestions. I’m also looking forward to seeing Qinqin again!