Seyearn Boutique Hotel

Seyearn Boutique Hotel Reviews

Seyearn Boutique Hotel

No.68 Wujing Road, Guandu District, Kunming, Yunnan, ChinaView Hotel Details
Seyearn Boutique Hotel
Seyearn Boutique HotelSeyearn Boutique HotelSeyearn Boutique Hotel
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Seyearn Boutique Hotel Guest Reviews

4.7/5
Outstanding
677 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(677)
Positive reviews(657)
Reviews with photos/video(149)
Easy to get around(194)
Convenient location(163)
Close to metro(127)
Delicious breakfast(66)
Friendly front desk staff(51)
Has rooms for families(11)
Comfortable sofa(7)
Negative reviews(20)
Christopher Jude
Discount Double Room
Stayed in 7. 2022
Travel with friends
31 review
3.7/5
Posted on 22.7.2022
Good value for money. Very comfortable beds- so soft. Very helpful staff.
Response from Property: Dear guest, thank you very much for your compliment. The hotel is located next to Tangzixiang subway station. It has a superior geographical location, spacious and comfortable space, warm and comfortable rooms, clean and tidy. Many bright spots are waiting for you to experience and discover! May Xiaoyue become the best choice for your future travels, and look forward to your visit again!
Guest User
Delight Double Bed Room
Stayed in 2. 2022
Solo travelers
3 review
5.0/5
Outstanding
Posted on 1.3.2022
Everything was lovely. So comfortable. They upgraded me to a bath suite even when i came in late at night.
Jimmy Gerrard Harawira
Discount Double Room
Stayed in 1. 2022
Solo travelers
116 review
4.5/5
Great
Posted on 2.2.2022
Nice rooms, located near the subway station. Staff are helpful.
Response from Property: Dear guests: Hello! Thank you very much for coming. As the Spring Festival is a traditional Chinese festival during your stay, many commercial streets are on holiday. We look forward to your next visit and have a good look at your favorite folk culture.
MD YEASIN
Discount Double Room
Stayed in 10. 2021
Business travelers
21 review
5.0/5
Outstanding
Posted on 31.10.2021
The best hotel in Kunming. Nice breakfast! No bad smell.
Anonymous User
Delight Double Bed Room
Stayed in 4. 2024
Family
13 review
4.5/5
Great
Posted on 14.4.2024
The room is spacious, clean and the service is thoughtful. The quilt is a bit thick and it is recommended to put a non-slip mat in the shower room.
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Response from Property: Hello: Thank you for your support and recognition of our hotel. We will continue to work hard to bring you better services. We look forward to meeting you again and wish you a happy life!
Susuo(^▽^)o
Si Yue Tub Suite
Stayed in 3. 2024
Couples
5 review
5.0/5
Outstanding
Posted on 29.3.2024
The hotel's transportation location is very convenient. It is only a 5-minute walk from the exit of Tangzixiang subway station. There are also shared bicycles for rent, which is very convenient for traveling to scenic spots. The front desk service is very good, the room is clean and comfortable, there are many choices for breakfast, and the kind aunt cooks rice noodles. Overall it is great!
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Response from Property: Thank you very much for choosing to stay and your evaluation and trust. Your satisfaction is our hotel's unremitting pursuit. We will continue to work hard to provide you with better services. All of us at Siyue Hotel wish you a happy life! We look forward to serving you again.
SY Chiu
Si Yue Business Suite
Stayed in 3. 2024
Couples
29 review
4.0/5
Very Good
Posted on 22.3.2024
Hygiene level: **** The room is very comfortable and clean Location: ***** Very convenient, there is a subway station nearby and there are some restaurants nearby Service: **** Most of the waiters are very nice, smiling and willing to assist guests. Facilities: **** is okay, there is a refrigerator in the room, and there are 4 free drinks every day Overall, good, recommended! !
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6/7
Response from Property: Dear guest: Hello! Thank you for your recognition and praise of our hotel. I hope to get your 5 stars next time. Yue Hotel is located in the center of the main urban area, adjacent to major business districts such as Hang Lung Plaza, Nanping Street, and Jinma Square. It is also very close to the subway station, which is convenient for travel. The hotel has an independent free parking lot. We look forward to seeing you and your family and friends again!
Guest User
Rong Yue Twin Room
Stayed in 2. 2024
Family
39 review
2.2/5
Posted on 25.2.2024
The hotel facilities are very old, with dust and water stains everywhere. There is scale and moss in the water pipes of the coffee machine in the restaurant, and the coffee machine is full of residues. There are cigarette butt holes in the sofa in the room. The bed frame and mattress do not match, and there is an extra board, which is easy to hit the legs. The TV and set-top box are still broken, and I couldn’t watch the live broadcast of the Lantern Festival Gala. I went to the front desk to repair it for half an hour, but it didn’t work. More than half of the other online channels require paid memberships, and the TV has become a decoration. The room is not soundproof, the washbasin is set in the room, and it happened that the neighbor was washing clothes in the middle of the night. The water pipes and my room seemed to be shared, and I didn’t sleep all night. Breakfast was from 8 am to 8:45 am, and the fried eggs and vegetables were all empty plates throughout the whole process. There was only one waitress in the whole restaurant, and she was too busy. The location is really good and the transportation is convenient. It is recommended to reduce it to a three-star economy model and the corresponding price, which is more cost-effective.
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6/11
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Your valuable opinions are very important to us. Regarding the issue of room hygiene you raised, the shortage of staff during the peak tourist season resulted in some details of hygiene not being checked in place. We have understood the specific situation based on your description, and have punished the relevant persons in charge and staff and strengthened training and daily supervision. Regarding the issue of room sound insulation you raised, all rooms in our hotel are not facing the street, and the decibel values ​​are within the reasonable range of hotel reception. Because each guest is not sensitive to sound to the same degree, if you have special needs, you can call the front desk in time. The front desk will try its best to help you solve the problem according to your needs. If there are vacancies, you can arrange other relatively quiet room types for you. Regarding the problem of the bed box in the guest room, the hotel made it into this shape in the initial renovation process for the sake of beauty and to prevent abnormal noise in the bed box. Since the hotel has been open for five years, you are the first guest to make this suggestion. We will also observe and communicate with other guests. If it really affects the situation of check-in, the hotel will make modifications and adjustments in time. Thank you very much for your suggestions. Finally, you mentioned that the restaurant was empty the whole time. We also retrieved the surveillance at that time. When there are many guests in the peak tourist season, there will be a short period of empty plates. We have arranged for restaurant staff to patrol the tables in time to shorten the empty time. During your stay, if you are dissatisfied with the hotel, you can call the front desk in time and we will handle it for you immediately to avoid any inconvenience during your stay. We are deeply sorry for the many places where our work details are not in place. We also humbly accept your criticism and suggestions. Satisfying every guest staying here is our ultimate goal. We look forward to you and your family coming again to feel our progress. I wish you and your family good health and family happiness!
Pijiupopo0123
Delight Double Bed Room
Stayed in 2. 2024
Couples
1 review
5.0/5
Outstanding
Posted on 25.2.2024
The room is very clean and the location is superb! The front desk service attitude is very good, and it is very close to the attractions, which is very convenient to go to the night market at night! There is a massage chair in the lobby, and you can relax here at ordinary times.
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Response from Property: Thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our motivation to continue working hard and making progress. We look forward to serving you next time!
Guest User
Rong Yue Twin Room
Stayed in 2. 2024
Family
3 review
4.7/5
Amazing
Posted on 20.3.2024
The location is very convenient. It's 5 minutes away from the subway station. There are all kinds of small shops along the way. You can eat some Yunnan specialties. There are many rice noodle shops. I like them very much. I ate two on the street at night. They are very authentic. It's not too far from the South Wall Pedestrian Street. It's better to ride a bike than walk. There are shared bicycles and shared electric vehicles everywhere. It's very convenient. I rode all the way back and bought delicious food along the way.
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Response from Property: Dear distinguished guest: Hello! Thank you very much for staying in our hotel. We are glad to let you enjoy a satisfactory and comfortable stay. As you said, the superior geographical location is our advantage. Every room in the hotel is carefully cleaned to provide guests with a high-quality stay environment and eliminate guests' fatigue after a day's work. Customers are like our family, and our employees serve everyone with heart. Seeing your affirmation of the hotel is the greatest encouragement to us. Looking forward to your stay again, and lighting up five little stars, I wish you good health and a happy family!
Vickiezizi
Rong Yue Twin Room
Stayed in 2. 2024
Family
7 review
5.0/5
Outstanding
Posted on 23.2.2024
The room is big, close to the subway station, and there are many places to eat around! I am very satisfied with my stay! I will choose to stay here next time I have the opportunity to travel to Kunming. The breakfast is rich and tastes good!
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Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Delight Double Bed Room
Stayed in 2. 2024
Family
12 review
5.0/5
Outstanding
Posted on 20.2.2024
The breakfast is good and the free drinks are also good. The place is easy to find. The subway station is very close to the train station, and it is convenient to go there at night. Stroll along the pedestrian street. The price is also good! Recommended
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Response from Property: Dear guest, thank you for staying at Siyue Hotel and for your satisfactory comments. Welcoming guests from afar, a blooming smile is our original logo, and gentle words are like a breeze to blow away the fatigue of the journey. We will continue to maintain our service quality and service enthusiasm, and bring every guest a pleasant stay experience. We are deeply sorry for your stay in the hotel this time. Your valuable opinions are very important to us. We will inform the relevant departments of the opinions and improve the quality of service. Let us provide you with better service and look forward to your visit!
Guest User
Shun Yue Tatami Room
Stayed in 2. 2024
Family
6 review
5.0/5
Outstanding
Posted on 13.2.2024
We booked a tatami room with children. The bed was big, the room was separated into wet and dry areas, and it was very clean. The check-in front desk also gave children toiletries and a beverage package for Chinese New Year stay. The hotel breakfast was also good. The hotel is not far from the subway station. There are shared bicycles around, and it is very close to Nanping Old Street for dining. Overall, we were very satisfied and we stayed for another night.
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Response from Property: Dear guest, hello! Thank you very much for sharing your experience and giving us a good review. I believe that our service has indeed satisfied you. It is our greatest satisfaction to let every guest have a warm and comfortable stay experience. We respect guests, trust customers, and carefully understand customer needs. Our purpose: everything starts from the customer's perspective, cherish every opportunity to serve customers, this is your home away from home, welcome to come home often. Siyue Hotel is located in the center of the main urban area, adjacent to major business districts such as Hang Lung Plaza, Nanping Street, Jinma Square, and very close to the subway station. It is convenient for travel. The hotel has an independent free parking lot and serves nearly 40 categories of buffet for breakfast. Looking forward to your visit again!
Anonymous User
Rong Yue Twin Room
Stayed in 2. 2024
Family
16 review
5.0/5
Outstanding
Posted on 25.4.2024
The room is not big, but the front desk service is good in every aspect. It is close to the subway station and can go directly to the airport. They also gave me a few bottles of drinks. It is convenient to eat and shop around.
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Response from Property: Dear guest, hello! The hotel does not have airport pick-up service, but the subway goes directly to Tangzixiang subway station, which is only 200 meters away from Siyue Hotel. Good times always pass quickly. After meeting you, I only look forward to the arrival of the next fate. With the passage of time, Siyue has always been here. Here, we prepare a warm "home" for you. Even if you are thousands of miles away, you can also let your family rest assured. If you are free, please come home often.
Guest User
Discount Double Room
Stayed in 2. 2024
Family
12 review
5.0/5
Outstanding
Posted on 7.2.2024
The hotel is in a great location, with the subway station just a few minutes' walk away. The room is very clean, and a few bottles of drinks are given upon check-in. The breakfast is also acceptable. It is a very cost-effective hotel!
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Response from Property: Dear guest, hello! Thank you very much for sharing your experience and giving us a good review. I believe that our service has indeed satisfied you. It is our greatest satisfaction to let every guest have a warm and comfortable stay experience. We respect guests, trust customers, and carefully understand customer needs. Our purpose: everything starts from the perspective of customers, cherish every opportunity to serve customers, this is your home away from home, welcome to come home often. Siyue Hotel is located in the center of the main urban area, adjacent to major business districts such as Hang Lung Plaza, Nanping Street, Jinma Square, and very close to the subway station. It is convenient for travel. The hotel has an independent free parking lot and serves nearly 40 categories of buffet for breakfast. Looking forward to your visit again!