Howard Johnson Flower City Hotel Kunming

Howard Johnson Flower City Hotel Kunming Reviews

Howard Johnson Flower City Hotel Kunming

No.8188 Jinwa Road, Panlong District, Kunming, Yunnan, 650000, ChinaView Hotel Details
Howard Johnson Flower City Hotel Kunming
Howard Johnson Flower City Hotel KunmingHoward Johnson Flower City Hotel KunmingHoward Johnson Flower City Hotel Kunming
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Howard Johnson Flower City Hotel Kunming Guest Reviews

4.7/5
Outstanding
4045 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(4045)
Positive reviews(3955)
Reviews with photos/video(437)
Great service(1417)
Delicious breakfast(190)
Close to airport(170)
Would stay again(133)
Perfect for kids(40)
Has facilities for children(18)
Negative reviews(87)
Costa85
Orchid Deluxe King Room
Stayed in Oct 2023
Family
2 review
5.0/5
Outstanding
Posted on Oct 26, 2023
Nice hotel staff, Jenny was very helpful. Hope to come back soon
Response from Property: Thank you for your praise, Jenny is very happy,We also look forward to your arrival, wish you a happy life!
Tor
Orchid Deluxe Twin Room
Stayed in Jul 2022
Family
4 review
4.5/5
Great
Posted on Jul 25, 2022
The massage/spa wasn’t really a spa. It was hard to find and they were not very receptive.
Response from Property: Dear guests:Sorry,we have no spa/massage in here, we will improving in the future,have a nice trip,looking forward to seeing you again~
Nicola
Orchid Deluxe King Room
Stayed in Dec 2021
Travel with friends
25 review
4.2/5
Very Good
Posted on Dec 17, 2021
Lovely hotel but they tried to kick me out of the room because I hadn’t been in China for 6 months. I’ve actually been here for 14 months but returned to Uk in July. Nowhere in the policy does it say this and I felt completely discriminated against. It was a stressful experience so foreigners please beware!
Response from Property: Dear guests, sincere greetings from Howard Johnson International Hotel Kunming Flower City! First of all, thank you very much for taking the time to comment on this stay. From the comments, I learned that we failed to provide you with a staying experience that exceeded your expectations. The hotel service team would like to express our sincere apologies to you. We attach great importance to your feedback, and have reported to relevant departments as soon as possible and ordered them to conduct inspections and rectifications. We are always committed to providing every guest with a pleasant and constant quality hotel experience. We look forward to your staying again and see our changes and progress. We wish you a happy life!
Nicholas Michael Soentgerath
Orchid Deluxe King Room
Stayed in Feb 2022
Solo travelers
5 review
1.7/5
Posted on Feb 4, 2022
Stay away from this hotel. It’s location is far away from anything worth visiting in Kunming. The hotel closed the gym, spa, and mall without informing guests prior to bookings. There was no explanation for why any of these amenities were closed. Lights in the hallways are turned off, the restaurant has very loud high pitched noise making it difficult to enjoy your breakfast. Gates to the hotel are closed except for one making you have to walk incredibly far to the front door. Staff spoke no English and were not willing to use translation programs to help. Overall this was my worst hotel experience in China. Stay away!
Response from Property: Dear guests, sincere greetings from Howard Johnson International Hotel Kunming City of Flowers! First of all thank you very much for taking the time to comment on this stay. I understand from the reviews that we have not been able to provide you with an experience that exceeded your expectations, and the hotel service team would like to express our sincere apologies to you. We attach great importance to the problems you have reported, and have given feedback to relevant departments as soon as possible and ordered them to inspect and rectify. We are always committed to providing every guest with a pleasant hotel experience with constant quality assurance. We look forward to your stay again and to see our changes and progress. I wish you a happy life!
ASWIN
Orchid Deluxe King Room
Stayed in Dec 2021
Solo travelers
6 review
4.2/5
Very Good
Posted on Dec 9, 2021
Hotel is near to airport with latest standards of hotels. I had bad experience with my request to add breakfast with payment, unfortunately hotel has not provided breakfast. Employees are very friendly and helpful
Response from Property: Dear guests, sincere greetings from Howard Johnson International Hotel Kunming City of Flowers! First of all thank you very much for taking the time to comment on this stay. I understand from the reviews that we have not been able to provide you with an experience that exceeded your expectations, and the hotel service team would like to express our sincere apologies to you. We attach great importance to your feedback on the problem of not being able to enjoy breakfast, and have reported it to the relevant departments as soon as possible and ordered them to inspect and rectify. We are always committed to providing every guest with a pleasant and constant quality hotel experience. We look forward to your stay again and to see our changes and progress. I wish you a happy life!
Momo10
Orchid Deluxe King Room
Stayed in Nov 2021
Couples
14 review
4.5/5
Great
Posted on Nov 15, 2021
The staff was very friendly and helpful. The breakfast was good but only chinese, just take note if you’re a fussy eater. The room was very clean but smelled like smoke. There were “no smoking” signs everywhere but even the hallway smelled like smoke. This s not conducive for a non smoker as it would not allow one to have a good night of sleep.
Response from Property: Hello, dear guests! Thank you very much for your support to the hotel. Thank you for your valuable comments and suggestions on the shortcomings of the hotel. After receiving your reply, we have dealt with relevant problems in the first time and committed to improving the accommodation experience of every guest. We look forward to your coming again. Wish you all the best!
Park
Superior Suite
Stayed in Aug 2021
Couples
6 review
3.2/5
Posted on Sep 11, 2021
The place was ok to stay. Its location close to the airport was the most beneficial.
Response from Property: Dear Distinguished guests, Thank you very much for your support for the hotel, don't get your 5 points high praise, we still have a little lost in my heart, may is the place that the hotel and do not reach the designated position, hope that the arrival of the guest officer next time you can give us a point out our shortcomings, we will strive to do better, we attentively service to store each guest officer can feel the warmth of home general, I hope our service can bring you more surprises and touching, looking forward to your next visit!
Longcunge
Orchid Deluxe Twin Room
Stayed in Jul 2023
Couples
2 review
5.0/5
Outstanding
Posted on Jul 12, 2023
good~
Response from Property: Dear peanut guest: Thank you for choosing to stay at Howard Johnson International Hotel Kunming Flower City. During the journey, there is always unexpected warmth. Here, satisfaction is just expectation, and touching and surprise are the directions we always pursue. Thank you dear. Comments, we hope to be with you all the time! May all your wishes come true!
Guest User
Meow Planet Twin Bed Room
Stayed in Jul 2024
Family
5 review
5.0/5
Outstanding
Posted on Jul 28, 2024
A very cozy hotel, very comfortable to stay in, the room hygiene is in place, the mouthwash cups, water cups, and slippers are all disinfected and individually packaged, and the bedding can also make me feel at ease, finally I don't have to use my own bedding. The service attitude of the staff is very 👌, especially the hotel manager Duan, who is responsible, enthusiastic, careful and patient.
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6/16
Guest User
Orchid Deluxe Twin Room
Stayed in Aug 2024
Family
5 review
5.0/5
Outstanding
Posted on Aug 14, 2024
It is better to stay in a five-star hotel. Although the price is a little higher, the stay experience is very good. The room is clean and sanitary. All the staff are very friendly and enthusiastic. The service is particularly good. There are free fruits in the room every day. The breakfast is also very rich. In short, this is the hotel I am most satisfied with during my ten-day trip. The price is not very expensive and very reasonable. Five-star praise
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Response from Property: Dear distinguished guest, thank you for your good comments. The hotel has [2268 flower-themed rooms]. The room hygiene always insists on sweeping one guest at a time, changing one guest at a time, and cleaning and disinfecting the public areas regularly. It is clean and hygienic and you can stay at ease! The hotel always adheres to the standard of [Golden Key Butler Service] to provide guests with a service experience of "satisfaction + surprise". Every golden key of the hotel is your full-service butler during your stay, who can help you solve all problems during your trip. The hotel provides guests with [a rich buffet breakfast]. In the Yixiangge all-day restaurant, in addition to the breakfast varieties that international brand hotels should have, you can also try the Yunnan-style breakfast with Yunnan characteristics. Rice noodles and rice noodles are not to mention, there are also thin bean powder, fried dough sticks, and roasted rice cakes. Of course, the hotel also prepares seasonal fruits for guests, and [free seasonal drinks] are always available in the lobby. Looking forward to your stay again, I wish you a pleasant journey!
Anonymous User
Orchid Deluxe Twin Room
Stayed in Aug 2024
Family
13 review
4.0/5
Very Good
Posted on Aug 16, 2024
The environment is beautiful and the natural scenery is endless, but the management and service level is too backward! Compared with the actual management concept, it may need continuous improvement! The service is relatively lagging behind
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Youmimama
Orchid Deluxe King Room
Stayed in Aug 2024
Family
10 review
5.0/5
Outstanding
Posted on Aug 27, 2024
Manager Duan was very welcoming and took the initiative to introduce the surroundings. I booked a package that included zoo tickets and took the initiative to remind me that there is a flower city nearby that we can visit, but we didn't have time to go there because the children woke up late and went directly to the zoo.
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Guest User
Orchid Deluxe Twin Room
Stayed in Aug 2024
Travel with friends
12 review
5.0/5
Outstanding
Posted on Aug 10, 2024
Very clean and modern hotel! Free coupons to visit the peacock flowers next door! High occupancy rate ~ great value for money! Free fruit, free parking, airport transfer!
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Meijialayabangerzhurong
Family-friendly Queen Room
Stayed in Aug 2024
Family
45 review
5.0/5
Outstanding
Posted on Aug 10, 2024
Clean and sanitary, good service. This is my second stay. There is a bathtub which the children like very much. There are welcome fruits. The children like to play happily in the amusement park. They can play there for an afternoon. It is very worry-free. I will stay here next time.
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Guest User
Orchid Deluxe King Room
Stayed in Aug 2024
Family
4 review
5.0/5
Outstanding
Posted on Aug 8, 2024
The hotel is very beautiful. When you get off the bus, there are service staff to help with the luggage. Every waiter will greet the guests when they see them. The hygiene is also very detailed. All the cups are sealed in plastic. The lady at the front desk saw that we had children and provided us with disposable slippers and toothbrushes. All the details are the best among all the five-star hotels I have stayed in.
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