Ramada Encore by Wyndham Kunming West Reviews
Ramada Encore by Wyndham Kunming West
Floor 4-11, Yinyu Building, Zhong'Tieyun Times Square, Intersection of Yuqiong Road and Kepu Road, Wuhua District, Kunming, Yunnan, ChinaView Hotel Details
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Ramada Encore by Wyndham Kunming West Guest Reviews
4.6/5
Very Good
281 review
Verified reviewsLocation4.7
Amenities4.6
Service4.5
Cleanliness4.7
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All reviews(281)
Positive reviews(272)
Reviews with photos/video(76)
Friendly front desk staff(24)
Large rooms(14)
Average sound insulation(14)
Near shopping area(11)
Delicious breakfast(9)
Convenient for shopping(7)
Stayed multiple times(6)
Perfect for business trips(5)
Negative reviews(9)
Guest User
Elegant Double Room
Stayed in May 2024
Family
7 review
Outstanding
Posted on May 5, 2024
Very good standard, clean and a lot of foods nearby. The two bakeries are very good as well
Response from Property: Hello! Thank you for choosing to stay at Ramada Encore Kunming. Thank you for your recognition and affirmation of the hotel staff's service. We are very honored to receive your recognition. Your support is our greatest motivation. We always believe that a good reputation must be recommended by the most sincere satisfaction of the guests. At the same time, we are very honored to provide you with the best service and sincerely look forward to your visit again! I wish you a happy life!
Guest User
Elegant Double Room
Stayed in Jul 2022
Travel with friends
5 review
Outstanding
Posted on Jul 25, 2022
It was clean and comfortable to stay. It was cheap and worth comsiderimg with price. The staff are nice especially one of staff Sasa helped my friend who lost her stuff in hotel to find it and sent it to us later by delivery. My friend wants to praise sasa's kindness a lot.
Response from Property: Whole process, service without worry'is our service idea, Looking forward to meeting you again❥(^_-)
James Mitchell
Deluxe King Room
Stayed in Jan 2022
Solo travelers
7 review
Outstanding
Posted on Jan 28, 2022
The encore is located next to "Play Street" where there are a large number of small and medium size restaurants. It is pretty far from "Downtown Kunming" but between inexpensive taxis and DiDi (China Uber) it is easy to get to anything. About a 30-40 minute ride from the airport. The staff spoke little English but are used to translation software so be prepared. They are helpful and friendly.
Response from Property: Dear Sir,Thank you for your interest in our hotel's evaluation and affirmation. There are so many smacks ,bar or shopping mall near our hoter.Hope you have a good journey in Kunming.Moreover,we will tranning our emplyoee more.Best regards ,
ASWIN
Elegant Double Room
Stayed in Nov 2021
Solo travelers
6 review
Very Good
Posted on Dec 1, 2021
I was visiting Kunming for three days. I selected this hotel based on the review saw at this website. But I came across the experience not fully true as the other reviews. The room had some repairs I believe but it was not closed after repairs. Room is not spacious when a large bed placed. Breakfast is not that attractive for anyone.
Response from Property: Dear customer, Glad to see your comments on our hotel's true experience! We are so sorry that we don't quite understand what you mean about the problem that the room was not closed after repairs, we hope to contact you to understand the specific situation, so that we can improve our work! Base on you booked the “Ya zhi Single room”, this room has an area of 25 square considering the single compact travel preferences , our main room “deluxe room” area are more than 40 square, if you have demand in our hotel next time we'll upgrade your room to make sure you can experience our other rooms and services. For breakfast, we provide Chinese and Western buffet with local flavor. In order to meet different customers' preferences, we will change the dishes in time. Thank you for your suggestions and we are looking forward to seeing you again
macau1999december
Deluxe King Room
Stayed in Sep 2024
Solo travelers
8 review
Very Good
Posted on Sep 24, 2024
I stayed at a few hotels in the area, but this was the best. The room was spacious and very clean. The area was lively, and it was fun to eat and take a walk.
Original TextTranslated by Google
6/11
Guest User
Deluxe King Room
Stayed in Sep 2024
Business travelers
1 review
Outstanding
Posted on Sep 27, 2024
The service is very thoughtful, the overall environment is good, and the surrounding facilities are complete
Original TextTranslated by Google
Response from Property: Hello! Thank you for choosing to stay at Ramada Encore Kunming. Thank you for your recognition and affirmation of the hotel staff's service. We are very honored to receive your recognition. Your support is our greatest motivation. We always believe that a good reputation must be recommended by the most sincere satisfaction of the guests. At the same time, we are very honored to provide you with the best service and sincerely look forward to your visit again! I wish you a happy life!
Guest User
Elegant Double Room
Stayed in Sep 2024
Solo travelers
9 review
Outstanding
Posted on Sep 21, 2024
Comfortable, quiet, clean, reasonable room design, frequent stay, cost-effective, convenient parking, convenient dining and shopping downstairs, ideal for travel and business trips
Original TextTranslated by Google
Response from Property: Hello! Thank you for choosing to stay at Ramada Encore Kunming. Thank you for your recognition and affirmation of the hotel staff's service. We are very honored to receive your recognition. Your support is our greatest motivation. We always believe that a good reputation must be recommended by the most sincere satisfaction of the guests. At the same time, we are very honored to provide you with the best service and sincerely look forward to your visit again! I wish you a happy life!
Guest User
Deluxe 2-bed Room
Stayed in Sep 2024
Business travelers
1 review
Outstanding
Posted on Sep 19, 2024
Very good, the room is clean and tidy, the front desk staff and restaurant waiters are very enthusiastic, and the food is also rich
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Deluxe King Room
Stayed in Sep 2024
Business travelers
1 review
Outstanding
Posted on Sep 14, 2024
Very convenient, the room is quite big, it is convenient for eating and shopping nearby, and the hotel is quiet in a busy area, the first choice for business trips~
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Elegant Double Room
Stayed in Sep 2024
Business travelers
1 review
Outstanding
Posted on Sep 14, 2024
The room is spacious, the staff has a good service attitude, and they thoughtfully changed to a quiet room. It is recommended to stay.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
lviner1215
Elite Queen Room
Stayed in Sep 2024
Business travelers
1 review
Outstanding
Posted on Sep 5, 2024
The room is large, well-equipped, the surrounding area is lively, and the front desk service is warm and thoughtful.
Original TextTranslated by Google
Response from Property: Hello! Thank you for choosing to stay at Ramada Encore Kunming. Thank you for your recognition and affirmation of the hotel staff's service. We are very honored to receive your recognition. Your support is our greatest motivation. We always believe that a good reputation must be recommended by the most sincere satisfaction of the guests. At the same time, we are very honored to provide you with the best service and sincerely look forward to your visit again! I wish you a happy life!
Guest User
Light Enjoyment Twin Room
Stayed in Aug 2024
Booked for others
1 review
Outstanding
Posted on Aug 25, 2024
The service of the lady at the front desk was quite good. I booked the wrong room type and found that the room fee was deducted when I applied for a refund. I went to the front desk and the lady at the front desk patiently helped me call and communicate with the platform, and finally helped me successfully get a full refund. The room was clean and tidy, and I highly recommend everyone to stay here!
Original TextTranslated by Google
Response from Property: Hello! Thank you for choosing to stay at Ramada Encore Kunming. Thank you for your recognition and affirmation of the hotel staff's service. We are very honored to receive your recognition. Your support is our greatest motivation. We always believe that a good reputation must be recommended by the most sincere satisfaction of the guests. At the same time, we are very honored to provide you with the best service and sincerely look forward to your visit again! I wish you a happy life!
Guest User
Elegant Double Room
Stayed in Jul 2024
Couples
1 review
Outstanding
Posted on Jul 29, 2024
The room was clean and tidy, the hotel staff was welcoming and patient with us tourists, and the service was very thoughtful. I will book this hotel again next time!
Original TextTranslated by Google
Response from Property: Hello! Thank you for choosing to stay at Ramada Encore Kunming. Thank you for your recognition and affirmation of the hotel staff's service. We are very honored to receive your recognition. Your support is our greatest motivation. We always believe that a good reputation must be recommended by the most sincere satisfaction of the guests. At the same time, we are very honored to provide you with the best service and sincerely look forward to your visit again! I wish you a happy life!
king789
Elegant Double Room
Stayed in Sep 2024
Business travelers
2 review
Outstanding
Posted on Sep 22, 2024
Free room upgrade, good service, recommended
Original TextTranslated by Google
Response from Property: Hello! Thank you for choosing to stay at Ramada Encore Kunming. Thank you for your recognition and affirmation of the hotel staff's service. We are very honored to receive your recognition. Your support is our greatest motivation. We always believe that a good reputation must be recommended by the most sincere satisfaction of the guests. At the same time, we are very honored to provide you with the best service and sincerely look forward to your visit again! I wish you a happy life!
Guest User
Deluxe 2-bed Room
Stayed in Jun 2024
Business travelers
4 review
Outstanding
Posted on Jun 23, 2024
The hotel room is large, clean, and fully equipped (with mineral water, coffee, tea). There is also free laundry and drying services on the first floor, which is very considerate! I like the layout of the room very much, very satisfied
Original TextTranslated by Google
Response from Property: Hello! Thank you for choosing to stay at Ramada Encore Hotel Kunming. Thank you for your recognition and affirmation of the hotel staff's service. We are very honored to receive your recognition. Your support is our biggest motivation. We always believe that good reputation must come from guests. Recommended with the most sincere satisfaction, we are honored to provide you with the best service and sincerely look forward to your visit again! wish you a happy life!