Laizhu Xingchen S Hotel (Kunming South High-speed Railway Station Chunrong Street Subway Station)

Laizhu Xingchen S Hotel (Kunming South High-speed Railway Station Chunrong Street Subway Station) Reviews

Laizhu Xingchen S Hotel (Kunming South High-speed Railway Station Chunrong Street Subway Station)

Building 10 Shilixin City Caiyun South Road, Kunming, ChinaView Hotel Details
Laizhu Xingchen S Hotel (Kunming South High-speed Railway Station Chunrong Street Subway Station)
Laizhu Xingchen S Hotel (Kunming South High-speed Railway Station Chunrong Street Subway Station)Laizhu Xingchen S Hotel (Kunming South High-speed Railway Station Chunrong Street Subway Station)Laizhu Xingchen S Hotel (Kunming South High-speed Railway Station Chunrong Street Subway Station)
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Laizhu Xingchen S Hotel (Kunming South High-speed Railway Station Chunrong Street Subway Station) Guest Reviews

4.3/5
522 review
Verified reviews
Location4.3
Amenities4.2
Service4.3
Cleanliness4.3
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All Reviews(522)
Positive reviews(485)
Reviews with photos/video(84)
Large rooms(77)
Easy to get around(51)
Friendly front desk staff(46)
Delicious breakfast(37)
Close to metro(20)
Convenient for shopping(19)
Average lighting(13)
Would stay again(6)
Negative reviews(37)
Jessy Tran
Intercity View Twin Room
Stayed in Mar 2024
Friends
10 review
4.0/5
Very Good
Posted on Jun 1, 2024
Good location
Guest User
Intercity View Twin Room
Stayed in Mar 2024
Solo travelers
24 review
4.7/5
Amazing
Posted on Jun 18, 2024
Hotel was really nice and also there was breakfast included the rooms are nice it was slightly difficult to find hotel first time because there are many hotels nearby but I would say it was nice
mi11ion
Guestroom (Double bed)
Stayed in Nov 2023
Solo travelers
6 review
4.5/5
Great
Posted on Nov 29, 2023
Good Service from front desk. Room was comfortable except that the motion activated room light was a pain in the ass. Plenty of restaurants and convenience stores within 50m
Response from Property: Dear guest: Hello! Thank you very much for your support to the hotel. We are a little disappointed that we did not receive your full 5-point praise. We will learn from the lesson and make corresponding improvements. We sincerely apologize for your poor experience again! We will continue to work hard to provide you with quality services and look forward to your understanding and support. Looking forward to your next visit! I wish you a happy life!
Guest User
Guestroom (Double bed)
Stayed in Sep 2022
Solo travelers
6 review
4.7/5
Amazing
Posted on Sep 16, 2022
Generally, the room looks aesthetically very nice and is more than worth the cheap price. It has window curtains you can open and close with a switch next to the bed, the shampoo, conditioner, and body wash is nice, etc. Most of the room is very well cleaned as well. However, there were some small problems in my room, like the lights not turning on or off unless you press the switch right, a strange giant yellow/orange stain in the carpet, and some outlets are so worn out you can't charge your phone. There are a few things that cost money, like a special tea package, bath towel, etc. that make sense to charge for, but there's also things that are free disposables at other hotels (e.g. razors) but aren't free here. Each breakfast is a carton of milk, and some "Denmark bread" given when you check in due to covid policies. It may or may not fill your stomach, depending on how much you eat.
Response from Property: Distinguished Guests: Hello! Thank you for choosing to stay in the hotel, we are very happy that you have a pleasant stay in the hotel experience, thank you for your support and trust to the hotel, and thank you for your valuable advice to the hotel, we will continue to work hard, provide you with a more comfortable and warm stay experience. Looking forward to your visit and patronage again!Shift Manager: Li Dan
Guest User
Guestroom - with View (Double bed) (Soaking tub)
Stayed in Aug 2022
Family
90 review
5.0/5
Outstanding
Posted on Aug 16, 2022
The hotel isn’t expensive. Except the breakfast we were satisfied with the hotel. Receptionists are nice and helpful people.
Response from Property: Dear guests: Hello! Thank you for coming, but also sincerely thank you for your love and recognition of us. We are deeply touched by your memory of the wonderful time here, and it is our bounden duty to let guests enjoy a wonderful stay experience. We are deeply honored to get your approval, and at the same time, we are more motivated to move on, hoping to have more opportunities to serve you! Manager on duty: Li Dan
seyma_laurent_
Intercity View Twin Room
Stayed in Jun 2022
Solo travelers
33 review
5.0/5
Outstanding
Posted on Jun 23, 2022
Very good🤩
Response from Property: A chance, we met you, a chance, you chose us, there are too many choices in life, your every choice is a kind of fate, thank fate let you and Xiaoxi acquaintance, your intimate, your care, will harvest the warmth of life. Look forward to meeting with you again! Duty manager: Li Dan
Guest User
View Double Room
Stayed in Apr 2024
Business travelers
4 review
1.0/5
Posted on May 3, 2024
It really disgusted me. There were cockroaches at the head of the bed. I moved the bedside table away. It was so dirty and full of bugs. Why didn't they disinfect it? This is the first time I've encountered this kind of thing when booking a hotel near the university town. The lighting is so dim. Didn't they consider the office? Or did they only consider the atmosphere for couples? For a hotel over 200 yuan, I think any hotel I can find in Kunming is better than yours. I also wanted to take a bath to relax at night. What's the water quality? Can you adjust it? The overall experience was terrible. Because I came back from Hangzhou that day and went back and forth between Wenshan and Kunming, I didn't go to the front desk to complain.
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Response from Property: Dear guest: Hello! We are very sorry for the bad experience you had during your stay. We hope that it did not affect your mood. We have recorded the questions you raised and will make corrections one by one in the future. Thank you very much for your comments. We hope you can continue to pay attention to and support us and witness our growth. Our team sincerely looks forward to providing you with thoughtful and considerate service again. Welcome to visit and experience next time. I wish you a happy life!
goosyn
View Double Room
Stayed in Mar 2024
Solo travelers
40 review
2.5/5
Posted on Mar 15, 2024
Old facilities, torn pillowcases, loose wall panels, dim lights, and faucets that felt like they were about to run out of water. This is a mid-range hotel at this price. The room was big enough but not comfortable.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! I am very sorry that I gave you a bad check-in experience during your stay. I hope it did not affect your travel mood. We have recorded all the questions you raised and will address these issues one by one in the future. Improvements will be made, thank you very much for your opinion. We hope you can continue to pay attention to and support us and witness our growth. Our team wholeheartedly looks forward to providing you with considerate and thoughtful services again. We welcome your next visit and experience. I wish you a happy life!
Lekeer
Intercity View Twin Room
Stayed in Dec 2023
Couples
1 review
4.7/5
Amazing
Posted on Dec 29, 2023
Choosing it was just an accident. I arrived in Chenggong from Chengdu to Chenggong early this year. When I was choosing a hotel, I happened to see that it had a very special name. The most important thing is that I had seen this hotel offline in Chengdu, so I knew it was a national chain, so I booked it immediately. Although it was my first time to stay in this hotel, I was shocked when I entered the door: the room is so big! Dianchi Lake can be seen from the window! The price is so cheap! Staying in Chenggong overnight is just convenient for transferring to Banna the next day - the location is closer to the south of Kunming and closer to Banna. The most important thing is that there are no traffic jams in and out of the city, and it only takes 10 minutes to get on the Kunming Expressway! The most convenient thing about staying in this hotel is that the Huaqianfang business district is downstairs, where you can find all kinds of food. Its underground parking lot is free (directly opposite Colorful Yunnan First City Street is the underground garage entrance and exit, and the 11th building has a negative parking lot. The second floor belongs to his family). This hotel is very particular about lighting control, so you need to get familiar with it. There is wifi in the room, I can't see where the router is, but the signal is super good. The power plug at the bedside of the room is relatively smart - the power will be cut off as soon as the mobile phone is charged - probably for safety reasons to prevent you from charging your mobile phone at the bedside. There is a radio head on the big table in front of the window, and you can charge anything. It has a WeChat official account with people on duty 24 hours a day. For example, if you want to leave the store, tell yourself the license plate number on the official account, put the room card in the room, get off the bus, and drive away. A slight drawback is that the room comes with complimentary sand spring water, but there are no paid tea bags and the like - Yunnan is the capital of Pu'er tea, so just getting some leftovers is enough for tourists from all over the world to feel comfortable. But the flaws do not hide the virtues. At the end of this year, I drove from Chengdu to Banna again, and naturally I went directly to its home. hehe. For some unknown reason, the central air conditioning in the room I stayed in tonight was not very effective.
Original TextTranslated by Google
6/8
Response from Property: Dear guest: Hello! Thank you very much for your support of the hotel. We are still a little bit disappointed that we did not get your full 5-point praise. After seeing your review, the hotel management attaches great importance to it and has ordered rectification. Regarding your comments, We are also looking for the key to the problem mentioned! We hope you can understand the inconvenience caused to you and we will continue to improve! Wish you: smooth work and good health!
௸྄ིོུꪜⅈrᧁꪮ༊dan🌻
Guestroom (Double bed)
Stayed in Dec 2023
Family
3 review
5.0/5
Outstanding
Posted on Dec 15, 2023
The room was very clean, and snacks were provided for check-in. The front desk upgraded the room for free when two adults and one child checked in. The location of the hotel is very convenient. There is a food street downstairs and a large shopping mall across the road.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your perfect review. Your support and encouragement are our greatest motivation to move forward. Laizhu Xingchen Hotel strives to continuously create a warm and comfortable living environment for guests, and meets the requirements of different guests with the highest cost performance. Looking forward to your visit again!
Anonymous User
Intercity View Twin Room
Stayed in Feb 2024
Friends
2 review
5.0/5
Outstanding
Posted on Feb 6, 2024
Very good, the room is big
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your perfect review. Your support and encouragement are our greatest motivation to move forward. Laizhu Xingchen Hotel strives to continuously create a warm and comfortable living environment for guests, and meets the requirements of different guests with the highest cost performance. Looking forward to your visit again!
Guest User
Intercity View Twin Room
Stayed in Mar 2024
Business travelers
51 review
5.0/5
Outstanding
Posted on Mar 20, 2024
The hotel has a car to pick up and drop off at the high-speed rail station, which is quite convenient. The hotel is located near the university town, and there are college students across the street. There are many restaurants nearby, mostly snacks. The hotel is clean and quiet. I recommend the nearby night snack stalls.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your full score review. Your support and encouragement are the greatest motivation for us to move forward. Laizhu Xingchen Hotel strives to continuously create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. Laizhu looks forward to your visit again!
Kian Han
Intercity View Twin Room
Stayed in Jan 2024
Business travelers
8 review
3.5/5
Posted on Jan 17, 2024
We booked 8 rooms. Some rooms have poor water pressure, no toilet paper in the bathroom, no shower gel, etc. Minor problems. Overall, it's okay The location is very convenient. You can find everything to eat and play within walking distance.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! I am very sorry that I gave you a bad check-in experience during your stay. I hope it did not affect your travel mood. We have recorded all the questions you raised and will address these issues one by one in the future. Improvements will be made, thank you very much for your opinion. We hope you can continue to pay attention to and support us and witness our growth. Our team wholeheartedly looks forward to providing you with considerate and thoughtful services again. We welcome your next visit and experience. I wish you a happy life!
Zoubianshijiequguanshang
Intercity View Twin Room
Stayed in Jul 2023
Family
31 review
2.0/5
Posted on Jul 15, 2023
I recently stayed at Kunming Star S Hotel and was a little disappointed with my experience at this hotel. First of all, the type and quality of the supplies are questionable. Shampoo, conditioner, and shower gel are all randomly put together from the supermarket. There is not even hand soap or small soap. Secondly, the comfort of the bedding is very poor. The thickness of the quilt is moderate, but the texture of the sheets, quilt cover and pillowcases makes me feel uncomfortable all night long. Very inconsistent with the hotel's 4-diamond positioning. Furthermore, the quality of breakfast was disappointing. The food was of a single type and of poor quality, and all was empty before meal delivery time, so I had to ask my aunt to cook rice noodles. Auntie was washing dishes and cooking rice noodles at the counter on the left. It is really speechless to come over and clear the table before the guests have finished their breakfast so that they can get off work early! Overall, I think the service quality of Kunming Star S Hotel needs to be improved. It is recommended that the hotel pay attention to details and improve the quality of supplies, bedding and breakfast, so as to satisfy guests.
Original TextTranslated by Google
Response from Property: Thank you very much for your stay and review! Thank you for your opinion. During your stay, the room was full and there were many tourists. Please forgive me! We will strengthen the improvement of the hotel's software and hardware facilities and service quality. Star Hotel will regularly and quantitatively maintain and update the room environment, equipment and public area facilities to ensure that you have a more comfortable and tidy environment during your stay. We hope you will visit us next time Have a whole new feeling! Looking forward to experiencing it again! Duty manager: Li Dan
Guest User
Intercity View Twin Room
Stayed in Aug 2023
Business travelers
2 review
1.0/5
Posted on Sep 11, 2023
Check out the hotel’s new slippers.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your review of our hotel! It is a pity that the hotel did not meet your expectations in terms of service this time. Please accept our sincere apology. Your feedback is very valuable to us. We have taken this opportunity to re-examine the service standards. We hope that some people will choose our hotel again next time so that We have the opportunity to provide you with high standards of facilities and services. We look forward to having you stay at the hotel again in the near future! Wish you all the best! Duty manager: Li Dan