Kai Wah Plaza Hotel Reviews
Kai Wah Plaza Hotel
No. 157 Beijing Road, Guandu District, Kunming, Yunnan, 650011, ChinaView Hotel Details
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1 night
Kai Wah Plaza Hotel Guest Reviews
4.7/5
Outstanding
4585 review
Verified reviewsLocation4.7
Amenities4.6
Service4.8
Cleanliness4.7
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All reviews(4585)
Positive reviews(4494)
Reviews with photos/video(1127)
Easy to get around(722)
Friendly front desk staff(428)
Close to train station(341)
Delicious breakfast(330)
Great swimming pool(125)
Luxurious(88)
Loved the night views(72)
Negative reviews(89)
FAHEEM
Superior Twin room
Stayed in Jul 2024
Family
4 review
Outstanding
Posted on Aug 3, 2024
The hotel staff is very helping specially Ms. Koi苏
She is very polite and helping. Ms. Koi苏 helped me beyond her routine duties. She was guiding me for visiting so many places and always available online to get any assistance. Ms. Koi苏 is a worthy staff of KWP Hotel. Much appreciated 👍👍
Response from Property: Dear guests, thank you for your five points of praise, between the lines can feel your satisfaction with the quality and service of Kunming Jiahua Plaza Hotel, we are also proud of the excellent staff of the hotel. Staff professional service, cordial smile, intimate greetings and efficient feedback reflect the excellent quality of the hotel, sincere and enthusiastic to treat every guest, every trace of your needs will become the goal of our continuous efforts. I hope you can still choose Kunming Jiahua Plaza Hotel next time you come to Kunming. In addition to the high-quality service and the bright open-air swimming pool, we can experience the delicious Chinese and Western food. Look forward to your presence again, I wish you a happy life!
Guest User
Superior Twin room
Stayed in Jun 2024
Family
5 review
Outstanding
Posted on Jun 28, 2024
Very good services like Mr Simon wang and Rebekah yin and good location.
Response from Property: Dear guest, thank you very much for your positive feedback and love of Kunming Kaiwah Plaza Hotel! We are pleased to see your praise of the hotel. Living comfortably outside is the expectation of every traveler and the ultimate goal of our hotel service. We will continue to work hard to provide you with impeccable professional services and detailed experiences, making your journey perfect. Looking forward to choosing to stay at Kaiwah Plaza Hotel again! Wishing you a happy life!
Duane Jeffrey
Superior Double room
Stayed in May 2024
Family
10 review
Amazing
Posted on May 19, 2024
The quality of the floors, finishings, bathroom, excellent.
The gym is really nice and the swimming pool is beautiful.
The staff members are really friendly and very helpful! My family wanted to take photos with the receiving host at the door who always insisted on opening doors for them and packing their luggage.
A very pleasant experience and welcome to china for them.
Thank you!
Response from Property: Dear guest, thank you very much for your positive feedback and love of Kunming Kaiwah Plaza Hotel! We are pleased to see your praise of the hotel. Living comfortably outside is the expectation of every traveler and the ultimate goal of our hotel service. We will continue to work hard to provide you with impeccable professional services and detailed experiences, making your journey perfect. Looking forward to choosing to stay at Kaiwah Plaza Hotel again! Wishing you a happy life!
Phoramint
Superior Twin room
Stayed in May 2024
Couples
3 review
Outstanding
Posted on May 2, 2024
Very good location
ABF very yummy
Staff very good
Room very good and clean
Perfect for everything
We ll comeback to stay again
Response from Property: Dear guest, thank you very much for your positive feedback and love of Kunming Kaiwah Plaza Hotel! We are pleased to see your praise of the hotel. Living comfortably outside is the expectation of every traveler and the ultimate goal of our hotel service. We will continue to work hard to provide you with impeccable professional services and detailed experiences, making your journey perfect. Looking forward to choosing to stay at Kaiwah Plaza Hotel again! Wishing you a happy life!
zhangdan
Superior Twin room
Stayed in Aug 2024
Family
4 review
Outstanding
Posted on Aug 25, 2024
We had a great experience staying in this hotel. Great location with walking distance to the Kunming railway station. The lobby manager was very nice and helpful. The ladies who worked in the executive lounge were so nice and polite. The service was great! We highly recommend the hotel.
Response from Property: Dear guest, thank you very much for your positive feedback and love of Kunming Kaiwah Plaza Hotel! We are pleased to see your praise of the hotel. Living comfortably outside is the expectation of every traveler and the ultimate goal of our hotel service. We will continue to work hard to provide you with impeccable professional services and detailed experiences, making your journey perfect. Looking forward to choosing to stay at Kaiwah Plaza Hotel again! Wishing you a happy life!
Edmund
Superior Double room
Stayed in Aug 2024
Couples
2 review
Outstanding
Posted on Aug 16, 2024
Large, clean room with nice view of City. Very helpful front desk in helping us plan outings. Reasonably priced, delicious restaurants nearby, including one that opens very early.
Response from Property: Dear guest, thank you very much for your positive feedback and love of Kunming Kaiwah Plaza Hotel! We are pleased to see your praise of the hotel. Living comfortably outside is the expectation of every traveler and the ultimate goal of our hotel service. We will continue to work hard to provide you with impeccable professional services and detailed experiences, making your journey perfect. Looking forward to choosing to stay at Kaiwah Plaza Hotel again! Wishing you a happy life!
Guest User
Superior Twin room
Stayed in Jul 2024
Travel with friends
11 review
Amazing
Posted on Jul 28, 2024
Great room, very clean and everything smelled really nice! The pool was very busy but everything else was great!
Response from Property: Dear guest, thank you very much for your positive feedback and love of Kunming Kaiwah Plaza Hotel! We are pleased to see your praise of the hotel. Living comfortably outside is the expectation of every traveler and the ultimate goal of our hotel service. We will continue to work hard to provide you with impeccable professional services and detailed experiences, making your journey perfect. Looking forward to choosing to stay at Kaiwah Plaza Hotel again! Wishing you a happy life!
Guest User
Superior Double room
Stayed in Jul 2024
Couples
5 review
Outstanding
Posted on Jul 27, 2024
Strategic location and excellent service. We were upgraded to a suite and upon check out, we were gifted with a box of flower biscuits. We highly recommend this hotel.
Response from Property: Dear guest, thank you very much for your positive feedback and love of Kunming Kaiwah Plaza Hotel! We are pleased to see your praise of the hotel. Living comfortably outside is the expectation of every traveler and the ultimate goal of our hotel service. We will continue to work hard to provide you with impeccable professional services and detailed experiences, making your journey perfect. Looking forward to choosing to stay at Kaiwah Plaza Hotel again! Wishing you a happy life!
Guest User
Superior Double room
Stayed in Jul 2024
Couples
5 review
Outstanding
Posted on Aug 4, 2024
Easy access by metro and all the staff were very helpful and pleasing. Provided good advice on sights seeing.
Response from Property: Dear guest, thank you very much for your positive feedback and love of Kunming Kaiwah Plaza Hotel! We are pleased to see your praise of the hotel. Living comfortably outside is the expectation of every traveler and the ultimate goal of our hotel service. We will continue to work hard to provide you with impeccable professional services and detailed experiences, making your journey perfect. Looking forward to choosing to stay at Kaiwah Plaza Hotel again! Wishing you a happy life!
Gan
Deluxe Double Room
Stayed in Jul 2024
Couples
3 review
Outstanding
Posted on Jul 27, 2024
Great location. 5 mins walk to 昆明站。Room is clean, spacious and bathroom is huge with bathtub.
Response from Property: Dear guest, thank you very much for your positive feedback and love of Kunming Kaiwah Plaza Hotel! We are pleased to see your praise of the hotel. Living comfortably outside is the expectation of every traveler and the ultimate goal of our hotel service. We will continue to work hard to provide you with impeccable professional services and detailed experiences, making your journey perfect. Looking forward to choosing to stay at Kaiwah Plaza Hotel again! Wishing you a happy life!
Mok
Superior Twin room
Stayed in Jun 2024
Family
2 review
Outstanding
Posted on Jun 14, 2024
Great place! Received a lot of help from counter staff fixing up WeChat travel on metro and buses. Koi Su and her male colleague whom we forgot to take down the name have been very helpful. Also the counter lady who checked us in is very pleasant and gave us a lot of additional upgrade options for breakfasts. We love the executive club tea in the evening and enjoy our night swims and gyms. The hospitality of the staff were outstanding including the lady who manned the pool at night and help provide us with googles when our googles broke. The location is also perfect for travelling with transportation to the airport easily arranged with the staff. The room is large and comfortable. Overall an extremely pleasant stay.
Response from Property: Dear guest, thank you very much for your positive feedback and love of Kunming Kaiwah Plaza Hotel! We are pleased to see your praise of the hotel. Living comfortably outside is the expectation of every traveler and the ultimate goal of our hotel service. We will continue to work hard to provide you with impeccable professional services and detailed experiences, making your journey perfect. Looking forward to choosing to stay at Kaiwah Plaza Hotel again! Wishing you a happy life!
Jamie Foo
Superior Twin room
Stayed in Jun 2024
Travel with friends
1 review
Great
Posted on Jun 13, 2024
It was excellent! Kai Wah Plaza Hotel has excellent amenities, I enjoyed the gym and pool when I was there. . Special shout out to Danny (文子）for helping me arrange for transport at 2am, and 小苏 for helping me with bookings in the city based on the great recommendations. I enjoyed the pastry snacks from the hotel too! Will visit again!
Response from Property: Dear guest, thank you very much for your positive feedback and love of Kunming Kaiwah Plaza Hotel! We are pleased to see your praise of the hotel. Living comfortably outside is the expectation of every traveler and the ultimate goal of our hotel service. We will continue to work hard to provide you with impeccable professional services and detailed experiences, making your journey perfect. Looking forward to choosing to stay at Kaiwah Plaza Hotel again! Wishing you a happy life!
Chung Ya
Superior Double room
Stayed in May 2024
Couples
12 review
Amazing
Posted on May 11, 2024
Very good breakfast. The staff was very helpful and provided good recommendations of attractions to visit. Walking distance to Kunming Railway Station＞
Response from Property: Dear guest, thank you very much for your positive feedback and love of Kunming Kaiwah Plaza Hotel! We are pleased to see your praise of the hotel. Living comfortably outside is the expectation of every traveler and the ultimate goal of our hotel service. We will continue to work hard to provide you with impeccable professional services and detailed experiences, making your journey perfect. Looking forward to choosing to stay at Kaiwah Plaza Hotel again! Wishing you a happy life!
Arshid
Executive City-view Queen Room
Stayed in Mar 2024
Travel with friends
1 review
Outstanding
Posted on Apr 3, 2024
Good 👍
samnahata
Superior Double room
Stayed in Apr 2024
Couples
8 review
Very Good
Posted on Apr 15, 2024
The hotel is located a short walk (~10 minutes with luggage) from the Kunming Railway Station and was easy to find. The staff are very sweet and friendly, especially the breakfast service staff. The breakfast buffet selection was extensive and delicious!
Although we stayed on a non-smoking floor, the corridors do smell of smoke unfortunately. However once you get inside the room it is smoke-free. The hotel is a bit dated and the pool was under renovation during our stay. The shower includes shower gel and shampoo, but the conditioner is tucked away in a drawer which was a bit confusing to us as we almost didn't find it. The toilet was leaking so there was a constant puddle in the bathroom (thankfully it was clean water). They charged for the water bottles in the room, which was disappointing as we did not experience this in any other hotel in Yunnan during our stay.
Response from Property: Dear guest, thank you very much for your positive feedback and love of Kunming Kaiwah Plaza Hotel! We are pleased to see your praise of the hotel. Living comfortably outside is the expectation of every traveler and the ultimate goal of our hotel service. We will continue to work hard to provide you with impeccable professional services and detailed experiences, making your journey perfect. Looking forward to choosing to stay at Kaiwah Plaza Hotel again! Wishing you a happy life!