No. 1 Jiangbin West Road, Wuhua District, Kunming, Yunnan, 650021, ChinaView Hotel Details
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4.3/5
404 review
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Location4.3
Amenities4.1
Service4.3
Cleanliness4.4
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All reviews(404)
Positive reviews(368)
Reviews with photos/video(37)
Amenities were average(34)
Great value for money(29)
Easy to get around(28)
Convenient location(27)
Convenient parking(17)
Friendly front desk staff(13)
Located downtown(6)
Negative reviews(36)
Guest User
Selected Room (2 beds)
Stayed in Jul 2024
Travel with friends
1 review
4.2/5
Very Good
Posted on Jul 7, 2024
Excellent and convenient location. Hotel is clean and well kept.
Response from Property: Dear guest, hello! Thank you for your recognition of Xiqiao Hotel. Our hotel is in a unique location. It takes about 10 minutes to walk to Chuanxin Gulou subway station, which is very convenient to the airport, railway station, and Nanping Pedestrian Street. It takes about 6 minutes to walk to Yuantong Mountain from the hotel. There are many snacks around, and you can choose from them. Next time you come to Kunming, I hope you can visit Xiqiao Hotel again. I believe we will definitely give you a better hotel experience!
Anonymous User
Selected Room (2 beds)
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 30, 2024
Quite good, just abit old.
Response from Property: 尊敬的賓客:您好!謝謝閣下的滿分點評,您的支持與鼓勵,是我們前進的最大動力。希橋酒店以不斷的為客人營造温馨舒適的居住環境而努力,以最高的性價比滿足不同賓客的要求。希橋 期待您的再次光臨!
Guest User
Selected Room (2 beds)
Stayed in May 2023
Solo travelers
6 review
4.7/5
Amazing
Posted on May 14, 2023
Hotel staff was very helpful and friendly. Rooms are clean and of good size. Can recommend
Response from Property: Hello dear guest! Thank you very much for your support and trust in us. We will continue to uphold the service concept of doing things with heart and serving attentively, so that you can feel the warmth of home in Kunming Xiqiao. We look forward to your coming again to review our progress, and wish you a happy day!
Nhan
Selected Room (2 beds)
Stayed in Apr 2024
Travel with friends
4 review
2.2/5
Posted on Apr 27, 2024
Super hot
Response from Property: Hello, thank you for your evaluation of our hotel. We will listen carefully to every guest's opinion and strive to create a warm and comfortable stay environment for our friends who come to stay. We look forward to your visit again.
Guest User
Standard Double Room
Stayed in Jul 2022
Couples
5 review
5.0/5
Outstanding
Posted on Aug 29, 2022
Room amenities are a bit old, but still a good place for a short stay in Kunming
Response from Property: Dear customers! We will strengthen the maintenance of room facilities and equipment. Our goal is to provide guests with a comfortable living environment and the best service. Thank you very much for your valuable comments. Your comments and suggestions will help us to continuously improve and maintain high-level service facilities and make our services increasingly perfect. Welcome to visit us again.
Just_deny
Selected Room (2 beds)
Stayed in Dec 2024
Solo travelers
9 review
5.0/5
Outstanding
Posted on Dec 17, 2024
The hotel is by the river. Downstairs is very busy and there are vendors setting up stalls. It is quiet in a bustling city.
The first two pictures are 708, facing west, at the end of the corridor next to the fire escape. There is another building outside the window and you can't see the scenery. The next few pictures are 1215, facing east. The scenery outside the window is much better. Even in the afternoon, the room is not dim.
Although the hotel is not newly opened, the room layout is comfortable, clean and tidy. It is well maintained. There is a parking lot downstairs. There is no air conditioning and hot air in winter. You can ask the hotel for an electric heater.
It is very cost-effective. There are many guests who are attending meetings when checking in, but there is almost no price fluctuation.
I don't understand why there are so many negative reviews and so few positive reviews.
Original TextTranslated by Google
6/16
Response from Property: 尊敬的賓客:您好!非常感謝您如此細緻且全面地分享在我們酒店的入住體驗,您的認可對我們而言是極大的鼓舞。同時,我們一直秉持着穩定的價格策略,致力於為各類賓客提供高性價比的服務,無論會議團隊入住還是散客出行,都能享受到公平合理的價格。我們也對部分差評和較少的點評數量有所關注,會認真反思並積極改進不足之處,不斷提升服務品質與賓客滿意度。再次感謝您的支持與信任,期待您的再次光臨,我們將以更優質的服務回饋您的厚愛。
Leonielei
Selected Room (2 beds)
Stayed in Dec 2024
Solo travelers
202 review
4.5/5
Great
Posted on Dec 15, 2024
The hotel is more than 20 years old, but it is well maintained. In addition to the central control panel not working well, the air conditioner only has on/off and high/low options, and the temperature is controlled by the hotel.
Original TextTranslated by Google
Response from Property: 尊敬的顧客,感謝您對我們酒店的反饋。我們很高興您對我們的歷史和整體維護給予了肯定。關於中控台的使用問題,我們會盡快進行檢修和優化,以便為您提供更便捷的服務。期待您的再次光臨,我們將竭誠為您服務。
RuiRUIaiyishan
Selected Room (2 beds)
Stayed in Oct 2024
Couples
23 review
4.3/5
Very Good
Posted on Oct 30, 2024
Xiqiao is in a good location with convenient parking. It is also convenient to go to the surrounding area. It would be better if the socket is replaced with a USB.
Original TextTranslated by Google
Response from Property: 尊敬的客人,感謝您對我們酒店地理位置和停車便利性的認可。關於您提出的將插座更換為帶有 USB 接口的建議,我們會認真考慮並在後續的設施升級中進行評估和改進。再次感謝您的反饋,我們期待為您提供更好的服務體驗。
Guest User
Standard Double Room
Stayed in Sep 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 24, 2024
The room facilities are OK, the service is good, the charger was left behind and was found in time, which is good
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!非常感謝您的寶貴評價與認可,我們深感榮幸能夠為您的旅程增添一份舒適與安心。得知您對我們的房間設施表示滿意,以及對我們服務團隊的及時響應給予好評,我們全體成員都倍感鼓舞。確保每位賓客的住宿體驗盡善盡美,是我們始終不渝的追求。對於您不慎遺落的充電器,我們很高興能夠迅速為您找回並歸還,這正是我們“以客為尊”服務理念的具體體現。我們深知,在旅途中這些細微之處往往能直接影響到您的滿意度與舒適度,因此,我們一直致力於在這些方面做得更好。祝您生活愉快,旅途愉快!
Guest User
Selected Room (2 beds)
Stayed in Aug 2024
Couples
6 review
4.1/5
Very Good
Posted on Sep 26, 2024
An old 4-star hotel. The facilities are relatively old, but well maintained, with a refrigerator. There is only one power socket on the bedside, which is a bit inconvenient to charge if you stay for two days. Convenient transportation, only a few hundred meters away from Metro Line 2 Chuanxin Gulou Station and Line 5 Yuantongshan Station. It is within walking distance to Cuihu Lake. When the surrounding hotels have increased their prices sharply, the summer price is cheap and cost-effective.
Original TextTranslated by Google
Response from Property: Thank you for your review! We value your feedback and are upgrading our facilities. We have noted the socket problem and will optimize it. During the peak tourist season, we always strive to keep our prices reasonable and hope to provide guests with cost-effective accommodation options. Thank you again for your stay and support, and we look forward to serving you again in the future!
Guest User
Selected Room (2 beds)
Stayed in Aug 2024
Family
11 review
5.0/5
Outstanding
Posted on Aug 13, 2024
I originally chose other hotels when I arrived in Kunming, but for various reasons I didn't stay there. Instead, I chose the nearby Xiqiao Hotel. Although the facilities of this hotel are not particularly new, it has a superior location. It is very close to bus stops and subway entrances, and there are residential areas next to it. Life is very convenient and you can buy everything.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again.
Anonymous User
Selected Room (2 beds)
Stayed in Jun 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jun 19, 2024
Good service, good attitude, good price, large space, very friendly front desk, clean and tidy, stayed for many days, recommended
Original TextTranslated by Google
Response from Property: Hello, thank you for your review! The hotel advocates "careful service". We are carefully discovering opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! welcome next time.
Guest User
Selected Room (2 beds)
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 15, 2024
The location is good, near the scenic spots and parks, the room is quiet, the underground parking lot is convenient, the service attitude of the front desk lady is also very good, the breakfast is a buffet and delicious, suitable for healthy people!!!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your praise. The location of our hotel has always been our advantage. It is surrounded by many places of interest and parks, which is indeed convenient for everyone to go out and explore places full of historical charm and natural beauty. Speaking of underground parking lots, we have carefully created such convenient parking spaces for the convenience of guests driving, so that everyone does not have to worry about parking. Thank you for your evaluation of the front desk service attitude. They will continue to work hard to bring more considerate and thoughtful services to guests. We will persevere in our efforts to continuously improve the services and facilities of the hotel in all aspects. We look forward to your visit again and continue to create a comfortable and wonderful stay experience for you. Thank you again for your support and love!
Guest User
Selected Room (2 beds)
Stayed in Oct 2024
Other
4 review
4.6/5
Great
Posted on Nov 3, 2024
The room is big enough, the equipment is a bit old, clean and hygienic, but the wash basin is too high. I am a 165cm tall woman, and I have to raise my hands to wash my hands and face. The water will flow to my elbows, wet my clothes and sleeves, which is inconvenient. Is it designed for people over 180cm tall? Suggest some improvements.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your feedback. We are glad to hear that you are satisfied with the size and cleanliness of our hotel room. Regarding the height of the wash basin you mentioned, we are deeply sorry for the inconvenience. We will seriously consider your suggestions and work hard to improve to meet the needs of more guests. Thank you again for your valuable comments and look forward to your visit again.
Anonymous User
Standard Double Room
Stayed in Oct 2024
Solo travelers
159 review
3.8/5
Good
Posted on Oct 17, 2024
I booked a room based on the pictures but it wasn't there. But the cleanliness was good and the water pressure was strong. The breakfast was too much of a rip-off. I walked around with my plate and didn't find anything I wanted to eat. Several waiters were talking and laughing loudly but I didn't ask them about it. The service needs to be improved.
Original TextTranslated by Google
Response from Property: Dear guest: We are very sorry that our actual room is different from the picture, which makes you disappointed. But we are glad to hear that you approve of the hygiene and water pressure. We are deeply sorry about the breakfast problem. We will immediately adjust and enrich the variety and quality of breakfast to ensure that it can meet the taste needs of different guests. At the same time, we will deal with the improper performance of the waiter at work seriously, strengthen the management and training of employees, improve service awareness, and prevent such incidents from happening again. We attach great importance to your feedback and will use it as an important basis for us to improve our service. I hope you can give us a chance to provide you with a better accommodation experience next time. Thank you again for your understanding and support.