The One Hotel Reviews
The One Hotel
28-4 Villas, Saigon Pier, Dianchi Road, Xishan District, Kunming, Yunnan, ChinaView Hotel Details
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1 night
The One Hotel Guest Reviews
4.5/5
Good
288 review
Verified reviewsLocation4.5
Amenities4.4
Service4.6
Cleanliness4.5
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All reviews(288)
Positive reviews(274)
Reviews with photos/video(55)
Convenient location(44)
Classy environment(38)
Well designed(26)
Easy to get around(26)
Friendly front desk staff(25)
Close to metro(16)
Convenient parking(8)
Well decorated(3)
Negative reviews(14)
Guest User
Guestroom - Double Occupancy (Doublebed)
Stayed in Dec 2023
Family
5 review
Posted on Feb 25, 2024
walkable distance from metro station
not particularly clean though
Response from Property: Hello! We are very sorry that we did not provide you with a particularly satisfactory room environment. We will continue to work hard to provide a better and more comfortable living experience! Looking forward to your next visit!
Guest User
Guestroom - Double Occupancy
Stayed in Jan 2023
Couples
2 review
Outstanding
Posted on Jan 30, 2023
great value hotel, near the lake which was very beautiful.
Guest User
Guestroom - Double Occupancy (Doublebed)
Stayed in Feb 2024
Couples
1 review
Outstanding
Posted on Mar 10, 2024
It's hygienic and clean. The room is quite comfortable. It's close to the subway station and the room is also very beautiful. It has a literary and fresh feeling. It's very clean! Recommended~
Original TextTranslated by Google
Response from Property: Hello! Thank you for your full five-point evaluation. We will continue to work hard with your encouragement and support. I believe we will do better! Thank you for your continued support! I wish you a safe and happy life!
Guest User
Guestroom - Double Occupancy
Stayed in Feb 2024
Couples
7 review
Outstanding
Posted on Mar 18, 2024
The environment is very good and it is very convenient to go to Haigeng. The weather in Kunming is so good that you can feel the spring through the window!
Original TextTranslated by Google
Response from Property: Hello, VIP, thank you very much for your five-star praise for us. We will continue to improve and create a better accommodation environment. We look forward to meeting you again in Kunming~
Guest User
Guestroom - Double Occupancy
Stayed in Feb 2024
Couples
1 review
Outstanding
Posted on Feb 24, 2024
I originally planned to come here a year ago, but I didn't come because I had something to do. After I came, I booked this B&B that really made me feel happy. It's beautiful, clean, and well cleaned. It was a very relaxing stay, and I actually got to experience it. I had a lot of fun making my own coffee. It was a great trip and the stay was amazing.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing Yisu, the beautiful time, meeting someone's eyes in Kunming Haigeng, and meeting you unexpectedly while boating in Wenli. Thank you for this fate! We sincerely look forward to seeing you next time! Wish you: well!
Guest User
Guestroom - Double Occupancy
Stayed in Feb 2024
Family
2 review
Outstanding
Posted on Feb 18, 2024
The boss's service is very good, and free coffee and tea are provided
It's just not suitable for family travel. The bathtub is not covered, but it's suitable for couples.
Very good, I will stay here again next time I come to Kunming
Original TextTranslated by Google
Response from Property: Hello~! Thank you very much for your recognition of our service and environment! Transparency and elegance are our design style~ We also have parent-child rooms to choose from. Since there are no room types to change that day, we will give you a free upgrade next time you come back to experience it!
Guest User
Guestroom - Double Occupancy
Stayed in Feb 2024
Solo travelers
4 review
Outstanding
Posted on Feb 16, 2024
The boss in charge here is so nice 🥹 He even helped me carry my luggage and even made me coffee himself 🥹🥹
Original TextTranslated by Google
Response from Property: Hello, sir~ We are very happy to receive your recognition! We hope that all guests staying at Kunming Yisu can feel the warmth and enthusiasm of Yunnan! The store has prepared Baoshan coffee, Lincang, Pu'er tea and Mile Manor wine for free sharing with all friends who come to the store~ We look forward to your visit again and sincerely wish you a happy time!
Guest User
Yisu Family Room
Stayed in Feb 2024
Family
2 review
Posted on Mar 5, 2024
Generally. It's OK
Original TextTranslated by Google
Response from Property: Hello! Thank you for choosing Yisu Hotel. We will continue to work hard to provide a more comfortable and warm stay experience!
Sophie1111
Guestroom - Double Occupancy
Stayed in Mar 2024
Couples
10 review
Outstanding
Posted on Apr 4, 2024
Highly recommended! The hotel is clean and hygienic, just like the pictures. The location is also very good, not far from Dian Lake, Cui Lake, and the high-speed rail station. The boss is very nice and let us experience hand-brewed coffee. The most important thing is that they have a very cute Border Collie! About 6 months old, very lively, and likes to play with us 🥰 Breakfast is mushroom pot rice noodles, and the taste is also great!
Original TextTranslated by Google
RowanShow
Guestroom - Double Occupancy
Stayed in Aug 2023
Business travelers
4 review
Posted on Aug 27, 2023
As soon as I entered the door and saw "Where is Qunar recommending a gold medal hotel", my heart was half cold. The room was full of hair, there were ants crawling on the sink, there were cobwebs under the TV, the only chair was broken, and the towels were not cleaned. "Qunar.com highly recommends gold medal hotels", the most reliable lightning rod around you
Original TextTranslated by Google
Response from Property: Thank you very much for staying here and taking time out of your busy schedule to review us! I am very sorry that this stay has brought you a bad check-in experience. The store is constantly developing. Please bear with me for many shortcomings. All Xiaosu staff sincerely look forward to your visit again. I wish you a pleasant journey and smooth work! ——The one Xiao Su
Baobeimamalanyi
Yisu Family Room
Stayed in Aug 2023
Family
22 review
Very Good
Posted on Aug 26, 2023
The most irrational hotel in this trip is not far from Dianchi Lake and Ethnic Village. The facilities are too simple and do not match the price.
Facilities: General
Hygiene: average
Environment: General
Service: Average
Original TextTranslated by Google
Response from Property: Thank you very much for staying here and taking time out of your busy schedule to review us! We are very sorry that this check-in has brought you a bad experience. The store is under continuous development. Please forgive us for the many shortcomings. All the staff of Xiaosu sincerely look forward to your visit again. I wish you a pleasant journey and smooth work! ——The one Xiao Su
Guest User
Wanfeng Standard Room
Stayed in Aug 2023
Family
1 review
Posted on Aug 19, 2023
The room has a musty smell. There are two water pumps at the back of the room that sound intermittently all night. The sound is loud. The roof is moldy, the air conditioner has sewage, and the floor is blistered and deformed.
Original TextTranslated by Google
Response from Property: Thank you very much for staying here and taking time out of your busy schedule to review us! I am very sorry that this stay has brought you a bad check-in experience. The store is constantly developing. Please bear with me for many shortcomings. All Xiaosu staff sincerely look forward to your visit again. I wish you a pleasant journey and smooth work! ——The one Xiao Su
Guest User
Wanfeng Standard Room
Stayed in Jul 2023
Family
39 review
Outstanding
Posted on Aug 20, 2023
The hotel is not big. The rooms are clean and sanitary. There is no elevator. The lady at the front desk helped me carry my luggage. There is a parking space downstairs. It is not far from Dianchi Lake and the food street. Overall it is quite convenient.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Guest User
Yisu Family Room
Stayed in Jul 2023
Travel with friends
12 review
Outstanding
Posted on Jul 24, 2023
The room is super big, dry and wet are separated, very close to the subway station, Haigeng Dam and the National Village. Very clean, the environment is very good, the boss is also very nice and can help move boxes.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip.
Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our enthusiasm and strive to make everyone
A guest who feels at home and looks forward to your visit again! Welcome to come back and experience it again, best wishes
Have a nice life!
Kangkanglvxingji
Guestroom - Double Occupancy (Doublebed)
Stayed in Oct 2023
Couples
15 review
Posted on Nov 27, 2023
Nice location. The room is relatively simple, mainly because the sound insulation effect is too poor. The child opposite kept crying at night and couldn't sleep. I will not choose this hotel again.
Original TextTranslated by Google
Response from Property: Thank you for staying at Yisu Hotel and sharing your feedback with us. We are very sorry that your stay did not meet your expectations.
We sincerely hope to get in touch with you to learn more details so that we can make corresponding improvements. You can call the hotel
The switchboard gave us valuable feedback and we hope that our improvements will welcome your visit again!