Lavande Hotel (Kunming Changshui Airport)

Lavande Hotel (Kunming Changshui Airport) Reviews

Lavande Hotel (Kunming Changshui Airport)

1st Floor, Building D, Lot 42, Changshui Hangcheng, Hangyuan Road, Guandu District, Kunming, Yunnan, ChinaView Hotel Details
Lavande Hotel (Kunming Changshui Airport)
Lavande Hotel (Kunming Changshui Airport)Lavande Hotel (Kunming Changshui Airport)Lavande Hotel (Kunming Changshui Airport)
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Lavande Hotel (Kunming Changshui Airport) Guest Reviews

4.8/5
Excellent
3053 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(3053)
Positive reviews(3009)
Reviews with photos/video(162)
Friendly front desk staff(712)
Offers pick-up/drop-offs(502)
Close to airport(343)
Classy environment(342)
Easy to get around(288)
Delicious breakfast(91)
Garden view(7)
Negative reviews(42)
John
Elegant Double Room
Stayed in يونيو 2023
Other
1 review
4.7/5
Amazing
Posted on 19 أغسطس 2023
Enjoyed my stay. Very reliable and accepts international travelers. Helpful to catch an early flight out of Kunming with airport service. Excellent!
JAMES ALEXANDER
Elegant Twin Room
Stayed in فبراير 2023
Solo travelers
24 review
4.5/5
Great
Posted on 13 فبراير 2023
Great for overnight stay to the airport - had free early morning shuttle to airport that was very convenient. Happily stay again
Marbucc
Business Double Room
Stayed in فبراير 2023
Solo travelers
31 review
4.7/5
Amazing
Posted on 4 فبراير 2023
Good value, close to airport, free transfers, cheap breakfast.
AUSA
Elegant Twin Room
Stayed in فبراير 2022
Travel with friends
3 review
3.0/5
Posted on 10 فبراير 2022
Hmmm this was my first experience using this brand and I’m a little disappointed. When arriving the receptionist had a bit of difficulty checking me in. I guess the hotel doesn’t often receive foreigners. That’s ok but it was the constant giggling that made me uncomfortable. As if checking me in was some type of joke. The room is a little small but the layout is ok. However when I took a shower water flowed from outside the bathroom so there’s a leak somewhere. Also the shower door doesn’t close fully. There’s only one mirror and sink. They offer an airport shuttle which is good it leaves every 30 minutes. There’s nothing really around the area so you may want to eat or shop before arriving.
Response from Property: Hello, dear foreign guests, thank you very much for your reservation and stay, and thank you for your review! Xiao Li regrets that we could not provide you with a perfect stay experience. You mentioned the problem of water leakage in the shower room. When you saw the comment, Perfect had arranged for the engineer to check and deal with it. In fact, you can contact our front desk as soon as you find the water leakage, and we will immediately change the room for you and then carry out maintenance work. , this will not have too much impact on your stay experience. Of course, we did not find out that this problem was negligence in our work. In the future, we will increase the investigation of each room to prevent this kind of thing from happening again. occur! As for the slow check-in you mentioned, Xiaoli has already learned the details. You refused to take portraits and documents for our public security system to verify the identity of the witnesses when you checked in, so it took a lot of time. You must go through real-name authentication when you check in at the hotel. It is our legal requirement and we cannot go beyond it; the room size is the same as what you see on the platform, and the guests stay in the room according to the original order or upgrade to a better room. What we provide is real and corresponding information. As for the surrounding environment of the hotel, we have many restaurants, restaurants, supermarkets, fresh fruits, etc. within a radius of one kilometer. In order to provide a comfortable environment for travelers, we also built a special building covering an area of more than 13,000. The flat private garden is planted with seasonal flowers and seasonal fruits for viewing and picking. Sincere service is our aim, we will welcome every customer who stays in our store with heart. I wish you a happy life, peace and joy~
Yann
Elegant Double Room
Stayed in يناير 2023
Couples
24 review
4.0/5
Very Good
Posted on 30 يناير 2023
Very convenient for a short stay
T_H
Business Double Room
Stayed in يناير 2023
Business travelers
22 review
3.5/5
Posted on 28 يناير 2023
Good hotel, a little noisy.
Simon
Elegant Double Room
Stayed in يناير 2022
Couples
4 review
5.0/5
Outstanding
Posted on 30 يناير 2022
Convenient hotel near the airport, clean and good service. Convenient shuttle back and forth.
Response from Property: Hello, distinguished guest! Thank you for your stay and review. From the lines of your meticulous and admired words, we know that you had a happy and perfect time in our hotel, and it is an honor for each of our employees to share this happiness with you. Thank you also for your recognition of the hotel’s hardware facilities. We will continue to work hard to provide our guests with better services. Thank you again for your comment, and sincerely look forward to your visit again!
Wo810
Elegant Twin Room
Stayed in أبريل 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on 24 أبريل 2024
The environment is good, close to the airport and the surrounding area is also very good. There are beautiful flowers and fruits in the yard
Original TextTranslated by Google
Response from Property: Someone once told Xiaoli that many people can only meet once in a lifetime, and passing by them will be a lifetime. I'm glad that Xiaoli met you here, and the prosperity of this life is not in vain. Good Morrow——Only for a better start!
Shenxianjiejie1969
Elegant Twin Room
Stayed in مارس 2024
Travel with friends
10 review
5.0/5
Outstanding
Posted on 5 مايو 2024
This time when we came back from Nepal, we transited in Kunming, and I chose Kunming's LeFeng Changshui Airport Hotel. This hotel is very good, the rooms are very clean and hygienic, and there are airport pick-up and drop-off services. We got off the plane at about 10:30 in the evening. After contacting the hotel, a car came to pick us up immediately. Then we had a flight at around 8 o'clock in the morning, and we also used the hotel's airport drop-off service.
Original TextTranslated by Google
Response from Property: Someone once told Xiaoli that many people can only meet once in a lifetime, and passing by them will be a lifetime. I'm glad that Xiaoli met you here, and the prosperity of this life is not in vain. Good Morrow——Only for a better start!
Shirleytaozi
Elegant Double Room
Stayed in مارس 2024
Couples
11 review
2.0/5
Posted on 22 مارس 2024
Ctrip can upgrade the room type. When I arrived at the hotel, they said that the room was not cleaned at night. After checking in, the door was full of cigarette smell. After going to the front desk to change the room, I lay in bed for less than an hour. I don't know if my arm was bitten by fleas or mites. I scratched it all night. Whoever decides is unlucky.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. The hotel management criticized and educated the front desk staff. As a direct channel to contact you, the front desk staff failed to provide you with help in the first time. We deeply apologize. At the same time, we will conduct special training on "improving service quality" for the front desk staff. The hotel's housekeeping department has made a work plan for disinfection of hotel rooms in advance, and has conducted key inspections on rooms with heavy smoke and fully opened windows for ventilation. I hope to book this hotel again to test and guide our improvements. It is the season for cherries to ripen in the hotel garden. You are welcome to taste the fresh and delicious cherries. The hotel comes with a 13,000 square meter private garden, which is planted with a variety of flowers such as roses, precious camellias, weeping crabapples, Yunnan cherry blossoms, rosemary, roses, crape myrtles and magnolias, as well as cherry, apple, plum, bayberry, mountain apricot and other fruit trees. Strolling in the garden away from the hustle and bustle of the city, birdsong and flowers, relax your body and mind. I wish you a happy life!
Guest User
Elegant Double Room
Stayed in مارس 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on 14 مارس 2024
The service provided by Xiao Liu at the front desk was good and he spoke very gently. There is also a yard behind the hotel, and the flowers are blooming beautifully recently.
Original TextTranslated by Google
Response from Property: Someone once told Xiaoli that many people can only meet once in a lifetime, and passing by them will be a lifetime. I'm glad that Xiaoli met you here, and the prosperity of this life is not in vain. Good Morrow——Only for a better start!
morr
Elegant Twin Room
Stayed in فبراير 2024
Family
1 review
5.0/5
Outstanding
Posted on 15 فبراير 2024
Facilities: The hot shower is very comfortable, and there are many smart devices in the room Service: The front desk lady is very friendly The hotel has free airport pick-up and drop-off service, just contact the hotel after the flight lands
Original TextTranslated by Google
Response from Property: Mr. Yu Guangzhong said: "If it is the beginning of fresh snow, the full moon is in the sky, there are bright shadows below, and bright silver is flowing above, and you are walking towards me with a smile. Between the moonlight and the snow, you are the third type. Stunning. "For Yu Lifeng, the first kind of encounter is you, the second kind of acquaintance is you, and the third kind of eternity is you.
Guest User
Elegant Double Room
Stayed in يناير 2024
Couples
5 review
5.0/5
Outstanding
Posted on 15 يناير 2024
I had an early flight the next morning, so I booked this Lavande, which is very close to the airport. The hotel also has a fixed flight to the airport, which is very convenient and definitely not late. After all, it is the third-dimensional Paimon of travelers. There are also many delicious restaurants around the hotel, so it is very convenient to order takeout.
Original TextTranslated by Google
Response from Property: The word fate is simple and elegant, yet affectionate and distant. At any time, it is so beautiful and just right. Like the rain and dew on the petals when you wake up in the morning, like the sound of a piano in the afternoon, and like the cool breeze on a moonlit night, the fate between Laifeng and you, hope will never end.
Guest User
Elegant Double Room
Stayed in ديسمبر 2023
Couples
8 review
5.0/5
Outstanding
Posted on 31 ديسمبر 2023
The room is clean and sanitary. It is close to the airport and has airport shuttle service. Overall, the experience is good and it is convenient to take a taxi. The only regret is that I didn't get to experience breakfast, but there are places to eat breakfast around. It is highly recommended.
Original TextTranslated by Google
Response from Property: The word fate is simple and elegant, yet affectionate and distant. At any time, it is so beautiful and just right. Like the rain and dew on the petals when you wake up in the morning, like the sound of a piano in the afternoon, and like the cool breeze on a moonlit night, the fate between Laifeng and you, hope will never end.
Anonymous User
Lavender Comfortable Sleep Double Bed Room
Stayed in يناير 2024
Family
37 review
5.0/5
Outstanding
Posted on 18 يناير 2024
Good location, good service from Xiaojian at the front desk, recommended to stay
Original TextTranslated by Google
Response from Property: Thank you for your company along the way, whether it is the despair of mountains and rivers, or the joy of seeing a new village; whether it is the sadness of flowers falling helplessly, or the dullness of the return of the familiar swallows. Thank you for being there, we look forward to seeing you again^_^