Kunming Berman Hotel (Rixin Road Runcheng Branch) Guest Reviews
4.6/5
Very Good
256 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(256)
Positive reviews(244)
Reviews with photos/video(38)
Delicious breakfast(22)
Friendly front desk staff(21)
Classy environment(18)
Quiet & comfortable(10)
Easy to get around(10)
Large rooms(9)
Many amenities(7)
Convenient parking(7)
Negative reviews(12)
Dermot. C
Selected Big Bed Room For Business Travel
Stayed in Nov 2023
Solo travelers
33 review
4.7/5
Amazing
Posted on Jan 3, 2024
Stayed here for 2 nighs , the room was spotless and the bed very comfortable too。 Enjoyed my breakfast too.
Will stay again no problem.
Response from Property: That sounds like a great stay! Thank you for sharing your experience. We're glad that you enjoyed your stay and we're looking forward to welcoming you back. Have a wonderful day!
Guest User
Preferred Boutique Double Bed Room (Hotel Provides Self-Service Laundry)
Stayed in Dec 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 25, 2024
This is a hotel I stayed in very satisfactorily in Kunming. It is close to the railway station, and the snack bars and supermarket on the underground second floor are very convenient. The hotel decoration is very distinctive, the wall paintings in the corridors are beautiful, the rooms are spacious and bright, clean and tidy, the front desk lady is beautiful and generous, the service is very good, the breakfast is rich and varied, there are rice noodles, noodles, rice noodles... I have to emphasize that when you come to Kunming, you must have a bowl of rice noodles, special snacks, which are delicious. What touched me was the service of the room lady. I had a cold, and she served me a bowl of thick ginger soup and added a quilt. It was so heartwarming. Next time I go to Kunming, I will definitely stay here again.
Original TextTranslated by Google
Response from Property: 【💖Ideal Hotel💖】Wow, a few photos have already made Xiaobei very excited. I am very happy that the guest was so satisfied during the stay. As the guest said, Xiaobei's room is equipped with many specially selected items such as aromatherapy, bath sets, tea, water, etc., all of which are free to use. Regardless of hygiene and epidemic prevention, Xiaobei implements them carefully and meticulously every day, just to create a comfortable stay environment for you. The hotel also implements free room inspections, free compensation, free water, etc., and the check-in and check-out are super fast and convenient. Xiaobei has always been committed to creating a warm and sweet home for guests. Your comfortable stay is our highest pursuit. No matter when, as long as you look back, Xiaobei is gentler than the spring breeze!
Guest User
Preferred Boutique Double Bed Room (Hotel Provides Self-Service Laundry)
Stayed in Dec 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 25, 2024
Nice hotel, very convenient to see the seagulls in Haigeng, very close to the Twin Towers, good hotel service, clean and sanitary rooms, worth staying...
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6/8
Response from Property: 【💖Super good and considerate service💖】In this world of long and urgent journey, I am grateful that Xiaobei met a guest who gave a five-star praise. Xiaobei greets every guest who comes to the store with the most full enthusiasm! The sanitation of the room is carefully cleaned by the housekeeping sisters, just for the satisfaction of the guests. Xiaobei is really excited to see the simple and profound praise from the guests~~ When you enter Xiaobei, the first impression you get must be our professional, humanized service and skilled operation, and the most important thing is that it will not bring you too much strangeness and indifference. Xiaobei's sincere and enthusiastic power is not low-end! Our Xiaobei is a hotel integrating business and travel. We are committed to creating a warm and sweet home for our guests. The hotel's business philosophy is honest management and service-oriented. We have a self-use parking lot that can accommodate hundreds of cars. Xiaobei is looking forward to meeting you next time.
Guest User
Preferred Boutique Double Bed Room (Hotel Provides Self-Service Laundry)
Stayed in Dec 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 25, 2024
The hotel is very nice, with a self-service laundry room. The room is very large. I have to emphasize that the mattress is very comfortable, which made me fall into a deep sleep. The wifi is very fast, the room is clean, and there is more than one breakfast. The service lady is beautiful and generous. The lady at the front desk speaks Mandarin in a soft voice, which is gentle and pleasant. I really want to chat with them more. The transportation is convenient, and it is very convenient to Haigeng, Dianchi Lake, and the National Village. It is a very comfortable and warm place for people to stay, where dreams begin...
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6/8
Response from Property: 【💖Great environment and considerate service💖】You are my little treasure, just like the breeze and the moon. Your little records are the greatest affirmation of Xiaobei. Xiaobei is a brand-new fully intelligent homestay hotel, and it is also a hotel for Internet celebrities to take photos and check in. It provides humanized neighbor-like services, and the facilities and equipment hardware are all big brands. We are committed to creating a warm and sweet home for guests. The hotel's business philosophy is to operate honestly and win with service. We have a self-use parking lot that can accommodate hundreds of cars to meet your parking needs. There are also beautiful young ladies in the lobby to make tea. At the same time, the hotel also implements free room inspections, free compensation, free water, etc. Xiaobei has been committed to creating a warm and sweet home for guests. Your comfortable stay is our highest pursuit. A simple like and a sincere affirmation from the guest will fill Xiaobei's heart with strength. Thank you for the most authentic evaluation of the guest. You are my little universe. I want to be your planet and surround you. We must work hard to do a good job in the hotel so that every guest can get the best service experience~ No matter when, as long as you look back, Xiaobei is gentler than the spring breeze.
Guest User
Preferred Boutique Double Bed Room (Hotel Provides Self-Service Laundry)
Stayed in Dec 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 26, 2024
I went on a business trip to Kunming Wanda Plaza and searched for nearby hotels on Ctrip. My first impression of this hotel was good, and it felt really good when I checked in. The hotel room was spacious and bright, clean and tidy, there were many breakfast varieties, the waiter's attitude was very good, there was free parking, it was very convenient for me to do things, and the value for money was very high. Next time I go on a business trip to Kunming, I will choose this hotel first!
Original TextTranslated by Google
Response from Property: 【💖Super good and considerate service💖】In this world of long and urgent journey, I am grateful that Xiaobei met a guest who gave a five-star praise. Xiaobei greets every guest who comes to the store with the most full enthusiasm! The sanitation of the room is carefully cleaned by the housekeeping sisters, just for the satisfaction of the guests. Xiaobei is really excited to see the simple and profound praise from the guests~~ When you enter Xiaobei, the first impression you get must be our professional, humanized service and skilled operation, and the most important thing is that it will not bring you too much strangeness and indifference. Xiaobei's sincere and enthusiastic power is not low-end! Our Xiaobei is a hotel integrating business and travel. We are committed to creating a warm and sweet home for our guests. The hotel's business philosophy is honest management and service-oriented. We have a self-use parking lot that can accommodate hundreds of cars. Xiaobei is looking forward to meeting you next time.
Guest User
Preferred Boutique Double Bed Room (Hotel Provides Self-Service Laundry)
Stayed in Dec 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 26, 2024
The hotel is really good, with good service, clean rooms and convenient parking. It is worth staying.
Original TextTranslated by Google
Response from Property: 【💖Super high satisfaction💖】There is a shop in the sunset, selling the tenderness of orange. There is Xiaobei Pond in Kunming, which is a five-star hotel, selling the tenderness of home. Wow~ The good reviews from the guests will make Xiaobei take off! Love is home. Xiaobei has always hoped to use its caring and warm heart to become the home away from home in your heart. When you enter Xiaobei, the first impression you get must be our professional, humanized service and skilled operation. The most important thing is that it will not bring you too much strangeness and indifference. You can't resist Xiaobei's sincere and enthusiastic power! Every time you come here, you will experience a different breakfast. Thank you very much for your recognition. The facilities and hardware in the room are all international brands. The glass in the room is vacuum double-layer soundproof glass. There is not much traffic at night, so it will not disturb your sleep. Seeing the baby's comments on Xiaobei is really the greatest encouragement and affirmation for Xiaobei. Xiaobei will look forward to the baby's stay again with the most enthusiastic service!
0.0001%
Preferred Boutique Double Bed Room (Hotel Provides Self-Service Laundry)
Stayed in Oct 2023
Other
96 review
5.0/5
Outstanding
Posted on Nov 20, 2023
The room is clean and odorless. The front desk lady has a great service attitude and upgraded our room type.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing Bellman Hotel among many hotels. Your satisfaction is the greatest encouragement and support for us. The hotel is located in Wangu International, Building 3, Runcheng First Avenue, Rixin Middle Road, Xishan District. It has a quiet environment, complete facilities, and free parking. There is a bus stop (109, 137, 171, 166, C142, K52) at the door of the hotel, which can directly reach the nearby shopping mall and subway station. The hotel is diagonally opposite to Bohai Bank and Rural Credit Cooperatives. The hotel is adjacent to Wanda Plaza and 1903 Park, and it is only a 10-minute drive from Haigeng Dam. We have always been adhering to the service concept of "customer first" and are committed to providing every customer with intimate and thoughtful travel services. Your praise is the affirmation and praise of our service. We will continue to work hard to provide every detail service and continuously improve the service quality of the hotel. I wish you good health and smooth work, and sincerely look forward to your next visit!
Guest User
Preferred Boutique Double Bed Room (Hotel Provides Self-Service Laundry)
Stayed in Apr 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on May 21, 2024
The service attitude at the front desk was very good. I stayed for three days and received breakfast. The environment was quiet and clean. It was very good.
Original TextTranslated by Google
Response from Property: [💖Ideal Hotel💖] Wow, wow, these photos have already made Xiao Bei’s heart flutter. I am very happy that the guest was so satisfied during his stay. As the guest officer said, Xiaobei's room is equipped with many specially selected aromatherapy items, bath sets, tea, water, etc., all of which are free to use. Regardless of hygiene and epidemic prevention, Xiaobei implements it carefully every day, just to create a comfortable stay environment for you. The hotel also implements no ward rounds, no compensation, free water, etc. Check-in and check-out are super fast and convenient. Xiaobei has always been committed to creating a warm and sweet home for our guests. Your comfortable stay is our highest priority. No matter when, as long as you look back, Xiaobei is gentler than the spring breeze!
Anonymous User
Preferred Boutique Double Bed Room (Hotel Provides Self-Service Laundry)
Stayed in Apr 2024
Couples
8 review
4.2/5
Very Good
Posted on May 4, 2024
Everything is good. The service from the front desk guy is very good. He is very warm and gentle. The only downside is that the room has no window. There is not much difference between turning on the air conditioner and not turning it on. It is a bit hot.
Original TextTranslated by Google
Response from Property: 【💖Free laundry and attentive service💖】May the world and the world have only you in their eyes, and experience the joys and sorrows, gains and losses. Xiaobei's backpack is full of sunshine, and I want to take the guests to the top of the mountain to see the moonlight. I hope that every time the guests come, they can feel Xiaobei's enthusiasm. When traveling or on a business trip, it is inevitable to worry about laundry, but as long as you come to Xiaobei, you don't have to worry about this trouble. Xiaobei has self-service laundry and ironing services. Xiaobei has always paid attention to the feelings of guests during their stay, and at the same time actively improves its own professional level and service standards to make guests feel the warmth of going home. Xiaobei is a brand-new smart business hotel, providing humanized neighbor-like services, and the facilities and equipment hardware are all big brands. We are committed to creating a warm and sweet home for our guests. The hotel's business philosophy is to operate honestly and win with service. We have a self-use parking lot that can accommodate hundreds of cars, open-air and outdoor, to meet your parking needs. There are also beautiful ladies in the lobby making tea, baby can come and taste it. The hotel also implements free room inspection, free compensation, free water, free fruit, etc. Check-in and check-out are super fast and convenient. Xiaobei has been committed to creating a warm and sweet home for guests. Your comfort is our highest pursuit. No matter when, as long as you look back, Xiaobei is gentler than the spring breeze.
Guest User
Mlily Zero Pressure Comfortable Sleep Twin Room
Stayed in Jan 2024
Travel with friends
38 review
4.7/5
Amazing
Posted on Feb 25, 2024
Good value for money
Original TextTranslated by Google
Response from Property: 【💖Super good and considerate service💖】In this world of long and urgent journey, I am grateful that Xiaobei met a guest who gave a five-star praise. Xiaobei greets every guest who comes to the store with the most full enthusiasm! The sanitation of the room is carefully cleaned by the housekeeping sisters, just for the satisfaction of the guests. Xiaobei is really excited to see the simple and profound praise from the guests~~ When you enter Xiaobei, the first impression you get must be our professional, humanized service and skilled operation, and the most important thing is that it will not bring you too much strangeness and indifference. Xiaobei's sincere and enthusiastic power is not low-end! Our Xiaobei is a hotel integrating business and travel. We are committed to creating a warm and sweet home for our guests. The hotel's business philosophy is honest management and service-oriented. We have a self-use parking lot that can accommodate hundreds of cars. Xiaobei is looking forward to meeting you next time.
yooly
Selected Big Bed Room For Business Travel
Stayed in Feb 2024
Business travelers
5 review
2.7/5
Posted on Mar 22, 2024
The room is old and hard to find. The most important thing is that the toiletries in the room should be shampoo and shampoo directly added from the old empty bottles. The production date of the shampoo was actually 2018. The house is relatively soundproof, but it is still a little far from the station. It takes about 20 minutes to take a taxi because of the traffic jam.
Original TextTranslated by Google
Response from Property: Dear guest,
First of all, I would like to express my deepest apologies for your unpleasant experience at our Bellman Kunming. We are very sorry to learn that your room experience was not satisfactory, and we are very sorry for the toiletries issue you mentioned.
We are deeply sorry for the old room issue. We understand that this may affect your accommodation experience, so we will immediately inspect and update the room. We promise to strengthen the maintenance and upkeep of the room in the future to ensure a comfortable and modern accommodation environment for all guests.
We are deeply sorry for the inconvenience caused to you for the difficult location. We will consider providing more detailed address and transportation guides on the website and booking platform to help guests find our hotel more easily. At the same time, our staff will also be ready to provide guests with necessary guidance and assistance.
Regarding the issue of toiletries, we attach great importance to your feedback. We understand that using expired products is something that should not happen, which violates our hygiene and quality standards. We have investigated the matter and will educate and punish the relevant employees accordingly. At the same time, we will replace all expired products immediately and ensure that all supplies are brand new to ensure the safety and health of our guests.
Regarding the distance from the station and transportation issues, we understand that this may cause you inconvenience. Although our location may not be the closest to the station, we are always committed to providing high-quality transportation services. We will work with taxi companies to ensure that guests can reach their destinations quickly and comfortably. At the same time, we will also consider providing more transportation options, such as adding hotel shuttles, to facilitate guests' travel.
Finally, I once again apologize for your unpleasant experience and sincerely hope that you can give us a chance to provide you with better service and experience. We promise to continuously improve and perfect our services and facilities to meet the needs and expectations of our guests.
Sincerely, all the staff of Kunming Bellman Hotel!
Guest User
Yashi Deluxe Double Bed Room (Hotel Provides Self-Service Laundry)
Stayed in Feb 2024
Booked for others
1 review
4.7/5
Amazing
Posted on Mar 19, 2024
The hotel is very cost-effective. Except for the poor breakfast, everything is good. My sister usually stays in 5-star hotels when she goes out. This time she came back to Kunming for special reasons and stayed near her home. She was satisfied, which means the hotel's hardware and software are OK.
Original TextTranslated by Google
Response from Property: 【💖Business trip, repeat customers' first choice💖】Baby, you come against the light, worthy of all the beautiful things in this world, all the heartwarming details, just to give you the best experience. I am so excited to see your five-star praise! ! I am very happy that Xiaobei can make the guests so satisfied. Since the opening, Xiaobei has been carefully maintaining and maintaining both hardware and software facilities. The hotel advocates "heart service". We are carefully discovering opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We have many kinds of breakfast. The hotel has a rich buffet breakfast, a combination of Chinese and Western, delicious and delicious. The dining time is from 7:30 in the morning to 10 o'clock. You can consult the front desk. Of course, Xiaobei not only has a large public area, but our parking lot also meets the needs of accommodation. Our underground parking lot can accommodate more than 100 cars, and parking is free for check-in! You remember the good times here, which makes us very touched. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. I hope the time will not be wasted and I hope to meet you again. I look forward to your coming next time and I guarantee that you will experience a different feeling!
Wudiniuahua
Mlily Zero Pressure Comfortable Sleep Twin Room
Stayed in Feb 2024
Business travelers
26 review
5.0/5
Outstanding
Posted on Mar 19, 2024
Facilities: good, good, good, good, good, good, good
Hygiene: good, good, good, good, good, good, good
Environment: good, good
Service: good
Original TextTranslated by Google
Response from Property: 【💖Super good and considerate service💖】In this world of long and urgent journey, I am grateful that Xiaobei met a guest who gave a five-star praise. Xiaobei greets every guest who comes to the store with the most full enthusiasm! The sanitation of the room is carefully cleaned by the housekeeping sisters, just for the satisfaction of the guests. Xiaobei is really excited to see the simple and profound praise from the guests~~ When you enter Xiaobei, the first impression you get must be our professional, humanized service and skilled operation, and the most important thing is that it will not bring you too much strangeness and indifference. Xiaobei's sincere and enthusiastic power is not low-end! Our Xiaobei is a hotel integrating business and travel. We are committed to creating a warm and sweet home for our guests. The hotel's business philosophy is honest management and service-oriented. We have a self-use parking lot that can accommodate hundreds of cars. Xiaobei is looking forward to meeting you next time.
Guest User
Preferred Boutique Double Bed Room (Hotel Provides Self-Service Laundry)
Stayed in Jan 2024
Couples
6 review
5.0/5
Outstanding
Posted on Feb 22, 2024
A nice hotel, not far from the city center and Dianchi Museum, with good service, parking available and a rich breakfast.
Original TextTranslated by Google
Response from Property: 【💖Super good and considerate service💖】In this world of long and urgent journey, I am grateful that Xiaobei met a guest who gave a five-star praise. Xiaobei greets every guest who comes to the store with the most full enthusiasm! The sanitation of the room is carefully cleaned by the housekeeping sisters, just for the satisfaction of the guests. Xiaobei is really excited to see the simple and profound praise from the guests~~ When you enter Xiaobei, the first impression you get must be our professional, humanized service and skilled operation, and the most important thing is that it will not bring you too much strangeness and indifference. Xiaobei's sincere and enthusiastic power is not low-end! Our Xiaobei is a hotel integrating business and travel. We are committed to creating a warm and sweet home for our guests. The hotel's business philosophy is honest management and service-oriented. We have a self-use parking lot that can accommodate hundreds of cars. Xiaobei is looking forward to meeting you next time.
Guest User
Preferred Boutique Double Bed Room (Hotel Provides Self-Service Laundry)
Stayed in Apr 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on May 23, 2023
The environment is comfortable and clean, the soundproofing is very good, the breakfast is rich in variety and tastes good, the surrounding transportation is convenient, and there are many delicious foods. It is a good choice for tourism and business trips
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing Bellman Hotel among many hotels. Your satisfaction is the greatest encouragement and support to us. We have always taken high-quality service as our brand feature. Every employee of the hotel adheres to the concept of "being kind and willing to see things from the perspective of customers", treats every guest as a family member, and uses our most intimate and sincere service to make you feel truly at home!