Kunming HNA Flight Hotel

Kunming HNA Flight Hotel Reviews

Kunming HNA Flight Hotel

No.1 Jichang East Road, Changshui International Airport, Guandu District, Kunming, Yunnan, 650200, ChinaView Hotel Details
Kunming HNA Flight Hotel
Kunming HNA Flight HotelKunming HNA Flight HotelKunming HNA Flight Hotel
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Kunming HNA Flight Hotel Guest Reviews

4.4/5
1091 review
Verified reviews
Location4.4
Amenities4.4
Service4.4
Cleanliness4.5
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All reviews(1091)
Positive reviews(1034)
Reviews with photos/video(108)
Offers pick-up/drop-offs(191)
Close to airport(187)
Easy to get around(172)
Convenient location(172)
Classy environment(94)
Delicious breakfast(57)
Average sound insulation(48)
Friendly front desk staff(24)
Negative reviews(56)
Guest User
Superior Queen Room
Stayed in Feb 2024
Travel with friends
20 review
2.7/5
Posted on Feb 26, 2024
check in was quick and they really do have a free shuttle every 30mins which takes about 15mins. Room is big and clean if a bit run-down. Hotel is in some semi-security area infested with officials who will stop you walking around. There is one poorish restaurant outside and quite hard to reach, suitable for committed smoking carnivores. The whole hotel smells of stale tobacco. There are soulless vending machines rather than any functioning restnt. One night only please. Its about 4km from the airport i think you could not walk. Chinese only language
Response from Property: Dear guest, we are very sorry that our facilities and services could not provide you with a comfortable stay experience. On behalf of the hotel management, we would like to express our sincere apologies to you! We look forward to your comments and suggestions on the quality of our services when you return to our hotel. Wish you a pleasant trip!
Guest User
Superior 2-bed Room
Stayed in Jan 2024
Family
13 review
4.5/5
Great
Posted on Jan 27, 2024
Very nice rooms and very clean.
Guest User
Deluxe Double Room
Stayed in Feb 2022
Business travelers
1 review
5.0/5
Outstanding
Posted on Feb 16, 2022
good。
Response from Property: Dear guest, hello! Thank you for giving us 5 points of praise! It is our goal to provide a comfortable and convenient check-in experience for every guest staying in the hotel. Looking forward to your visit again, I wish you a pleasant journey!
Anonymous User
Deluxe Double Room
Stayed in Aug 2024
Business travelers
53 review
4.0/5
Very Good
Posted on Aug 21, 2024
The price is right and it is very close to the airport. Good value for money. The flight was delayed and it was almost 2 a.m. when I arrived in Kunming and picked up my luggage. After a phone call, Master Li came to the airport to pick me up. The corridor of the hotel is old and the carpet should be replaced. The room is clean and it is OK to sleep for one night. When I checked out at noon, I saw many beautiful Hainan Airlines stewardesses checking in.
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Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
kxc0706
Parent-child Themed Room
Stayed in Aug 2024
Family
21 review
5.0/5
Outstanding
Posted on Aug 5, 2024
The hotel is very close to the airport. The plane didn't land until 1:30, but the driver still came to the airport to pick me up. Thank you very much! The hotel seems to be a designated hotel for the airline, and I saw many airport stewardesses staying there. In short, it's very good!
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Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
dreamlq
Superior 2-bed Room
Stayed in Jul 2024
Family
51 review
4.0/5
Very Good
Posted on Jul 15, 2024
The facilities are old, but the hygiene is OK. The breakfast is rich. It is close to the airport, about ten minutes by car, but the planes are really noisy. The front desk service is very good.
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Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Superior Queen Room
Stayed in Jul 2024
Family
11 review
5.0/5
Outstanding
Posted on Jul 26, 2024
The room was very clean. We contacted the hotel to arrange a car to pick us up as soon as we got off the plane in the middle of the night. The driver was very good and came to pick us up at the designated pick-up point. The hotel lobby was spacious and bright, and many crew members also stayed at this hotel.
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Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
dyli1213
Superior Queen Room
Stayed in Jun 2024
Couples
19 review
3.7/5
Posted on Jul 7, 2024
I have stayed here before, and I chose to stay here again for this layover. The overall service is pretty good. Although the facilities are relatively old, they are still relatively clean. The only thing I couldn't stand was that the driver who picked me up at the airport that night was smoking in the car, and a huge smell of smoke filled the car. It took me about ten minutes from the airport to the hotel, and I was almost dying. It was really uncomfortable😣
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Response from Property: Dear guest, hello! We are very sorry that our service failed to provide you with a comfortable stay experience. On behalf of the hotel management, we would like to sincerely apologize to you! We look forward to your comments and suggestions on our service quality when you stay at the hotel again. I wish you a pleasant journey!
Anonymous User
Superior Queen Room
Stayed in May 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on May 23, 2024
Very good, the room is very clean, and there are many flight attendants in the supermarket downstairs. There is breakfast, which is also convenient and fast! If you transfer in Kunming, they have a pick-up service, which is pretty good👍
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Superior Queen Room
Stayed in Apr 2024
Solo travelers
2 review
4.7/5
Amazing
Posted on Apr 29, 2024
The room is quite clean, the bathroom is separated into wet and dry areas. There is also free pick-up service. Pick-up is at B2-C07.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Superior Queen Room
Stayed in May 2024
Business travelers
4 review
4.8/5
Amazing
Posted on May 5, 2024
The environment is nice, clean and close to the airport. I will stay in this hotel next time.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
xjolie
Superior 2-bed Room
Stayed in Apr 2024
Travel with friends
15 review
4.7/5
Amazing
Posted on Apr 8, 2024
The hotel is relatively old, but the room facilities are OK, the shower is hot, there is almost no plane takeoff and landing at night, which does not affect sleep, the breakfast is quite rich, and there is airport pick-up service, which is quite convenient.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Superior 2-bed Room
Stayed in Apr 2024
Family
8 review
3.2/5
Posted on Apr 7, 2024
I have been using Ctrip for more than 10 years and have stayed in countless hotels of all sizes. This is the first time I give a bad review. There are many overnight hotels near Kunming Airport. I chose this HNA Flight Hotel because of the HNA sign and distance. As a result, a series of unacceptable problems occurred: First, the late flight pick-up, from the time we got off the plane to the designated parking lot C07 on the B2 floor according to the hotel's requirements to the time 6 people and luggage checked in at the front desk, it took 1 hour and 5 minutes. The hotel was informed of the number of people and luggage in advance, and only a small car was sent. The old driver led the new driver and two other people shared the car. The family and luggage were taken away in batches. The 70-year-old man stood outside for a whole hour, and the staff did not apologize or explain anything. Everything seemed to be the result of our own choice. When I was waiting to check in, I heard the front desk staff discussing my doubts. I will not repeat the original words here. The hotel management can adjust the surveillance. The breakfast on the second day was even more bizarre. Clearly, each room had purchased two breakfasts. The old man got up early to eat but was stopped outside by the restaurant staff. They said that the restaurant did not accept individual guests, and the noise was very loud and disturbed us. The old man had no choice but to go out to eat by himself. I got up half an hour later and learned about the situation. The restaurant asked me to find the front desk, and the front desk asked me to find the restaurant. I dragged my injured body back several times within a few dozen meters. Later, the manager talked to me and refunded the breakfast of 40 yuan*2=80 per day (the actual price difference was 483-193*2=97). The car to the airport also arrived, so I drank a bowl of porridge and set off with a belly full of grievances and helplessness. It can be said to be the worst stay experience, no doubt about it.
Original TextTranslated by Google
Response from Property: Dear guest, hello! We are very sorry that our service failed to provide you with a comfortable stay experience. On behalf of the hotel management, we would like to express our sincere apologies to you! We look forward to your comments and suggestions on the quality of our service when you stay in the hotel again. Wish you a pleasant journey!
Anonymous User
Superior 2-bed Room
Stayed in Feb 2024
Booked for others
98 review
5.0/5
Outstanding
Posted on Feb 4, 2024
The environment of this hotel is very good. It is just over three kilometers next to the airport. The hotel is tall and spacious. The room is very spacious. It is quite comfortable to stay in. The bed and bedding are very soft. I like this room very much.
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6/16
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Anonymous User
Superior Queen Room
Stayed in Feb 2024
Travel with friends
37 review
5.0/5
Outstanding
Posted on Mar 3, 2024
The hotel is a bit old, but it is still very convenient from the airport. There are not many places to eat around. You can choose to order takeout if you are going with one or two people. If there are many people, it is better to take a taxi to a farther place.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!