Naraya

The price-performance ratio is very low, and the claim of being the best soup of the day is completely wrong. The facilities are outdated, the food is the worst I have ever eaten in similar hot spring hotels, and the service is also average.

The hot spring hotel is very close to Yubatake. The Yubatake is beautiful at night. The hotel's Keishi cuisine is delicious and well presented. There is also a QR code for breakfast and dinner to let you scan and explain what each dish is. They are very attentive. The hot springs are also very comfortable. They are switched between morning and evening, so you can soak in the hot springs on both sides. The waiters were very nice and provided warm hospitality. I will definitely stay here again next time I have the opportunity.

Very clean. Cleaner than many in the same price range. Hygienic details are in place.

A very Japanese hot spring hotel with good service and good hot spring food.

A hotel recommended by Kusatsu, I will stay here again next time!

The facilities are old, the layout is unreasonable, up and down, intricate. The view of Yijing Hotel next door is much better. When I checked in, the suitcase sent me and my parents' room upside down, and the distance between the two sides was too far, so I had to drag the front desk staff to move it together. English communication skills 0 ... I won't come again in this life, 6700 a night, my parents scolded me to death. Waiting for the front desk to carry luggage at 8:30 in the morning, and waiting for 25 minutes without any guests checking out... The dinner service staff is very good, plus points!

The service staff at Naraya are always smiling and eager to introduce the hotel's facilities and services to us. When we even asked the service staff where to buy strawberries, the service staff enthusiastically introduced a nearby fruit shop and airdropped the location. Give us. Even though we had to trouble the service staff to help get the shoes in the shoe cabinet when we came in and out, the service staff did not appear impatient. I was satisfied with the comfort, cleanliness and decoration of the room, without the stereotype of an "old" hotel. Both dinner and breakfast were sumptuous and delicious. The handshake made on site at dinner was impressive. The croissant and warm rice for breakfast the next day were the MVP of that day's breakfast. The dining location is a private room, which allows people to have more privacy and enjoy themselves while dining. The location is very close to Yubata, about a 1-minute walk away! On the way to Yubatake, you can see Kosenji Temple on the right, which is surprising! Due to traffic problems on this trip, we were originally expected to arrive at the hotel at 17:30, but the time was delayed to around 18:00. When I realized that my arrival would be delayed, I immediately called Naraya to inform them of the situation. What touched me the most was that the hotel actually took the initiative to send a shuttle bus to Kusatsu Onsen bus station to wait. This was really a considerate move that I didn't expect. The driver was friendly and enthusiastic to chat with us on the way to Naraya, making the short transfer journey full of fun.