Kutchan Spa Hotels

My family and I stayed at Setsu for 8 nights in January 2024. We shared a one bedroom suite which worked perfectly for a family of four. The amenities in the room were excellent, having a washer and dryer in the room was very helpful. The room alone gets five stars. The location of the hotel is ok. It was handy having Lawsons across the road and food trucks and restaurants nearby (though sidewalks were pretty icy and not great to walk on at night). The ramen restaurant in the hotel is great, the food is tasty and its relatively affordable. The hotel could do with another lower cost food option as there was normally a long queue to get in. We ate at Luke's in the hotel one night. The service was excellent. But it was way over-priced. Some fried fish, a side of chips and a burger cost about $A180. The burger was good and given the location I didn't mind paying $A50 for it, but the fish at $A95 was pretty ordinary (oily and very salty). The cheapest bottle of wine was $A200. Breakfast was ok but not great - some freshly cooked egg options would have been nice. The snow was great - but a couple of days the top slopes were closed due to wind. This meant the queues down the bottom were very long. The ski school was a good way to jump the queues - but worth being aware that only Go Snow gets this at grand hirafu - rhythm doesn't get to jump any queues, and NISS at Hanazano only. The shuttle bus to the slopes was ok. We never had to wait too long but it was a bit awkward having to take skis onboard the bus. There is also a walk up to the gondola from the bus stop - its pretty short normally, but can take 20 minutes if the gondola queue is long. By contrast the Park Hyatt has a quick ski down to the Hanazano lifts which looked like a much easier way to get going - though there isn't much around apart from the hotel. Overall it feels like the volume of people at Niseko has over-stretched the other infrastructure. So not sure if we'd go back.

The best, best and best hotel on this trip! !! The individual is a very demanding person, this hotel is impeccable from service to environment to facilities. The hotel is very new. It has been open for about a year, right next to the snowy mountains, and our room has unbeatable views! !! I like the modern decoration of the hotel! !! The appliances, kitchenware, tableware, etc. are all high-end brands! Bedding and daily necessities are very useful. Although it was not very rare when we were here in the snow season, the extreme service attitude of the hotel staff impressed me and tried my best to solve the problem for me. When I left, Hao dumped 1000yen for the younger brother who carried the luggage. I really liked this hotel

Our family stayed at Ki Niseko for 3 nights in early January 2024...one of our best experiences. Located next to Hirafu Mountain Center and Holiday Pair Lift 1, it's convenient for us to pick up ski gears at a counter inside the hotel and directly ski in & out. This area is less crowded than those around Ace Family Lift at the west of Grand Hirafu...thus, an ideal place for beginners. Our Nitori Room is spatial, cozy, clean, and fully equipped with various facilities & furniture, including stoves, oven, dishwasher, laundry machine, utensils, dining table, etc. Our room was supposed to have Mt. Yotei view. Unfortunately, there was heavy snow & cloudy during our first 3 days. If you visit Niseko during heavy snow season, booking the volcano view room is at your own risk. Majority of the hotel staff are international. They are professional, friendly, and helpful. The hotel offered our family complimentary private onsen and transfer to Hirafu Welcome Center's bus stop. Breakfast is delicious and with sufficient variety of foods, though the menu was nearly the same everyday during our stay. All in all, we would recommend Ki Niseko and hope to come back again.

We booked a private room for 1 king as a last minute extension of our ski trip to be close to hanazono ski resort. The common living room area/lobby is extremely cosy with complimentary hot tea and coffee that can be enjoyed by the fireplace throughout the day. Super comforting after a cold day out. We also got to meet the owner Cliff who helped us get to and back from the resort, train and neighbouring Kutchan for dinner. The inn team are also extremely helpful in making reservations and travel arrangements, which made a big difference since the area is much less convenient than hirafu. Complimentary breakfast was a nice touch. They have standard toast and cereal laid out. as well as a hot dish of scrambled eggs, pancakes etc brought to you when youre ready to eat. There is a shared laundry machine, as well as some snow toys and boardgames. Overall had a lovely time here. I felt taken care of. Had a really good experience and human touch. Thanks.

A newly opened hotel, with a strong renovation and new facilities, has the advantage of being able to go straight out from the B1 floor of the hotel to the starting point of the cable car of the family line, then you can take the cable car up and then slide. Base, whether it is going out or coming back is very convenient. The room is quite large, the bed is also very big, there is a washing and drying machine, this is very intimate for the skier, the small kitchen bar facilities are also very complete, there is also a small dining table, eat and drink good. The bed is a bit hard. The sad reminder is that the air conditioner is facing the bed, and the air conditioner is very hot. When you go to sleep, the hot air will stop the people blowing and it will be very cold. The front desk is spoken by Europeans and Americans. Send an e-mail before the trip to ask if there is a need to pick up or not to pick up the ski equipment. The service is very warm and thoughtful. The hotel does not have a restaurant of its own, but the location is very good, there are many restaurants in the door, very close to the supermarket and the place to rent ski equipment. I came to Niseko for the first time and lived in two hotels. I feel that this hotel is very satisfactory despite the small problems, and will come again next time.

Our family ski holiday started with horrors when our luggage did not arrive. Communication with the airline was super difficult and mostly lost in transactions. When arrived at the Vale Niseko and informed Mirko about the incident, he immediately took this matter into his hand. He helped coordinate with the airline and with Yamato. He continued to give us a status update throughout. A lovely hotel staff (thank you) collected our luggage from Yamato's Kutchan office and paid for the fees on our behalf. The fees were later paid out of our credit card which was on file. They did not charge us for the collecting fees at all. Mostly importantly, we did not have to lift a finger and could focus on enjoying our holiday .... thank you Mirko and the Vale Niseko team :) You all gave us a true five-star service and experience. The Vale Niseko is so lucky to have you guys. Thank you again for giving us a wonderful and unforgettable stay at the Vale Niseko. We will not stay anywhere else next time we are there. Rooms: We stayed in a 3-bedroom apartment with a view of Mt.Yotei. It is super spacious, fully equipped with a fridge, electric hob, oven, toasting machine, dishwasher, laundry/dryer, Nespresso machine, kettle, fireplace, TV, Yamaha blue-tooth speaker, rice cooker and more!!!! We had breakfast and lunch in our apartment nice every day, which was super convenient. The bathroom is so spacious with an onsen feel. My hubby loves it so much he wants to have one built in our new home :) Nearby activities: Food trucks, bars, restaurants, bus stops, shopping Walkability: It is in a prime location, an easy stroll to the most important places; ski rental at Rhythym, food trucks, bars, restaurants, bus stop, etc. Ski-in and out ability - Ski-in yes as it is at the bottom of the Family Ace lift. For ski-out, you need to walk up a tiny slope - it does not bother us though. Food & drinks: Vale Bar and Grill is great. We had our dinner there. Food quality and service are great. Noteworthy details: Mr. Corbella, the GM, is the best hotel GM I have ever come across. I am a seasoned traveller and have stayed in many 5-star hotels around the world but I have yet to come across someone so dedicated and committed to his job and his clients like Mirko Corbella. The hotel staff are awesome. Every staff we came across during our 6 days of staying was truly exceptional. Public onsen is great! It is spacious, clean, beautiful and not too crowded.

Sansui was not yet opened when we make the decision to stay there for our honeymoon. No review was available before we made the booking for 3 nights at the Sansui’s Studio. We don’t know what exactly to expect. Thankfully, we are delightfully surprised. The hotel really delivered a wonderful experience for our first-time visiting Niseko. Upon arrival, we were warmly greeted by the receptionists. They were polite and friendly. Our room was clean and tidy. It is not large but it fits 2 unfolded 30-inch luggages. We have wonderful Mt. Yotei view. We registered private snowboarding lessons via hotel and rent gear in in-house rental shop. I would suggest visitors head down to the rental shop on B/F to complete the fitting process for your gears before the day of lesson. The staff will store your gears in corresponding locker. You will be able to put your gears the next day in no time. The “Ski in ski out” entrance is right next to the rental shop which is very convenient. We really enjoyed the shower and private Onsen after class. Our car was parked in front of the hotel during our stay since the basement park is already full. We had to move our car two times during our stay upon hotel staff’s request due to the limited parking spot. While it was a bit inconvenient, the staff was very apologetic and understanding which I appreciated. I would suggest guests try to reserve a basement parking spot because there is only very few available. We didn’t use the bus service heading to supermarket/ restaurants this time, but we will try next time. We opt to cook for lunch and dinner since the produces and meats are such great value in Hokkaido and Sansui’s kitchen is very well equipped. Pros: Good location near beginner slope, private snowboarding lesson, private Onsen with Mt. Yotei, door camera, USB C power outlet, Germany made ROSENTHAL cups, ZOJIRUSHI kettle, well equipped kitchen with 1 pan 1 pot, dish soap, large HITACHI washer dryer with laundry detergent, Imabari towels, towel heater, ICOR skincare set, rental gears in good condition Cons: Small car park, body wash not suitable for dry/sensitive skin (probably whole Hokkaido), no body lotion I am not sure guests are able to see Mt. Yotei in every single rooms. There are no Mt. Yotei view for selection in official online reservation. I do hope Sansui could maintain the quality when we visit next time.

With a stay at this chalet in Kutchan, you'll be within a 5-minute drive of Niseko Mountain Resort Grand Hirafu and Niseko-Shakotan-Otarukaigan Quasi-National Park. This ski chalet is 7.8 mi (12.5 km) from Niseko Annupuri International Ski Area and 19.1 mi (30.8 km) from Rusutsu Resort.Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless internet access. You'll be on the slopes in no time with the ski shuttle (surcharge).Featured amenities include express check-in, express check-out, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Complimentary wireless internet access is available to keep you connected. The bathroom features a bathtub, complimentary toiletries, and a bidet. Conveniences include a phone, as well as a desk and a separate sitting area.

There are a lot of negative reviews online. I was a little worried before checking in. Let’s talk about the real check-in experience. We booked the most basic double room, which is designed to be very warm and comfortable. Although it is not big, it is fully equipped with a refrigerator, washing machine, dishwasher, induction cooker, range hood, and even pots and pans, which is very convenient. The hotel was newly opened in December, so I was worried about the smell, but the hotel thoughtfully prepared an air purifier, and there was basically no smell. The room has a small balcony, directly facing the ski lift, and you can even see Mount Yotei on a clear day. There is also a public hot spring bath on the L floor of the hotel. It is very comfortable to take a dip after skiing during the day. The toiletries are also Aesop and Dyson hair dryers. There is also a paid private hot spring facing Mt. Yotei. The weather was not good for a few days, so I didn’t experience it. I saw the photos online and they are very impressive. Breakfast: Semi-buffet style, choose a main dish + buffet. There are not many dishes and they are not updated every day. It is slightly inferior. In terms of service, the hotel provides free pick-up and drop-off services from nearby stations for check-in and check-out. You need to send an email to the hotel in advance to make a reservation. Free pick-up and drop-off is also provided within the town of Hirafu during your stay. Basically, it is Alpha pick-up, which is a plus. ski: It is right next to the ski resort, and it is very convenient to slide in and out. There is a ski equipment hall on the first floor, and each room is equipped with a ski storage cabinet. There is also a ski equipment rental service and a ski school.

Kazahana is located a 4-minute drive from Niseko Mountain Resort Grand Hirafu, and offers accommodation decorated with modern interior. The area is popular for skiing. Free WiFi and free private parking is available on site. The chalet comes with a terrace with a spa bath and a kitchen equipped with a dishwasher. A flat-screen TV with satellite channels and DVD player are also provided. Car hire is available at the property. The top floor dining and living area features sweeping views of both Mt. Yotei and and the night lights of Grand Hirafu Resort. Niseko Village Ski Resort is 3.1 km from Kazahana, while Niseko Annupuri International Ski Area is 5 km away. Guests can enjoy various activities in the surroundings, including cycling and hiking. The nearest airport is New Chitose Airport, 111 km from the property.