Protea Hotel by Marriott Ikeja Select Reviews

I will always stay again

The room linens are OK, but the desks and chairs don't match, and computer work is a bit tiring. Breakfast is average

The hotel is very safe, there are security guards at the entrance, and there is a City mall nearby. The transportation is also very convenient. It is considered a good hotel in Nigeria. Very touched, very moved.

The outside of the hotel looks average, the rooms are okay, clean, the breakfast is okay, everything is available, and overall it fits the price range.

The house is humid during the rainy season, and the temperature of the air conditioner outside is too low, so that the room is very cold without the air conditioner; the hotel has a swimming pool, and the restaurant is not high-grade; the room itself is good.

The hotel is old and damp.

Hotel staffers are extremely honest. A hotel staffer found my missing Credit card, Room Card, and 300 dollars dropped from my pocket, and he returned everything to me immediately. It was extremely shocking to see such a level of honesty.

Hotel needs fixing up. Facilities are outdated. Staff is helpful but at times dont seem to understand what they are asked to do. You have to make multiple calls in order to get things done. Quality and spread of breakfast was good. Noise level from outsiders coming into the hotel was overwhelming loud. It is a hotel not an office. Lobby during the day was constantly overflowing with people, couldnt tell who was a hotel guest from others.

I enjoyed my stay. Friendly atmosphere, very attentive & polite staff. Maintenance staff were also great - they came within 10 minutes both times & fixed the issues. Good food; the morning buffet was great. I plan to return.

I enjoyed the warm welcoming back home. The staff was great the food was awesome i enjoyed the birthday cake and the wine. Yes, I would recommend everyone to stay here.

service was near excellence, improvement needed in room service.

The hotel is perfectly located in relation to the airport and access to the major roads to various destinations. Located in an area with little city noise. Close by a shopping mall. The staff is very friendly and helpful. The hotel is not new and that can be seen from the rooms. But rooms are clean and room service efficient.

I was pleasantly surprised by the comfort of the hotel and efficiency of the staff. Will defined stay again.

Check In: We walked in to the hotel without prior reservation and we want to check the room category before the process all i heard from the Associate is we cannot show the rooms in such rude tone. you can check the rooms in the TV screen. What a warm welcome would rate Zero as check in experience. Same Associate mentioned a wrong figure for the room charges and we transferred the payment through third party as they advised their exchange rate is too low. Room are not too spacious but cleaning wise is good. Breakfast spread is small but chefs are good. Check out Experience: pathetic, Because of the miscommunication we ended up paying more and they were supposed to do the refund as they mentioned it will be refunded back to the account received and as per my request we met the Front Office Manager and explained it was transferred through unknown third party vendor and moreover it was miscommunication from their end, later she agreed it will be deposited in our account and share the refund form. I was following up for the refund and they agree it will be refunded with 2weeks and after 3weeks after my follow-up they are not ready to do the refund as their policies not allowed. What a scam. They want me to travel back to Nigeria to use credit facility, what a joke.