Peppers Bluewater Resort Reviews
Peppers Bluewater Resort
State Highway 8, Lake Tekapo, Canterbury, 7945, New ZealandView Hotel Details
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1 night
Peppers Bluewater Resort Guest Reviews
4.3/5
Very Good
166 review
Verified reviewsLocation4.4
Amenities4.2
Service4.3
Cleanliness4.4
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All Reviews(166)
Positive reviews(155)
Reviews with photos/video(42)
Awesome stay(37)
Loved the view(19)
Great location(14)
Friendly owner(12)
Classy environment(8)
Beds were average(5)
Awesome kitchen(4)
Convenient for shopping(4)
Negative reviews(11)
Guest User
Two Bedroom Lake View Suite
Stayed in May 2024
Friends
11 review
Outstanding
Posted on May 23, 2024
fantastic place to stay! we are very happy for the view, cleanness and service. it is very quiet and dark in the evening and you can just get out to have stargazing directly.
Response from Property: It is wonderful that we had you staying with us at Peppers Bluewater Resort and for leaving a wonderful review score.It is really amazing to hear of your great recent stay with us. I am very pleased that the team served you well during your time spent!A pleasure to have had you and we look forward to welcoming you again soon.
Guest User
One Bedroom Lake View Suite
Stayed in Oct 2023
Family
11 review
Very Good
Posted on Nov 2, 2023
Very enjoyable stay for two nights. Complete kitchenware enables me to cook formal meals. Room overlooking to Tekapo lake brings me unforgettable beautiful scene, relaxing and joyful.
The balcony is awesome. Sitting there I can see the lake and the grass near by.
The sitting room, dinning room and the kitchen are all spacious.
The bedroom is adjacent to grassland. I woke up in the warm beam of sunshine in the morning and opened the floor-to-ceiling window. I was immediately in the nature.
This is the most favorite hotel that I and my husband feel in our trip this time.
Response from Property: Dear Guest,We very much appreciate your comments regarding your stay at the Peppers Bluewater Resort Lake Tekapo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
Andre Fernandes
Hotel Room
Stayed in Apr 2024
Couples
3 review
Very Good
Posted on Apr 8, 2024
We had to upgrade to a two story room, which was great, the basic room was just too small, without enough space for the luggage, it might suit well for a single traveler.
Response from Property: Dear Andre,Thank you for taking the time to write us a review during your recent stay. I am very pleased to hear that you appreciated the upgraded room.We look forward to welcoming you again soon and we hope your next visit will be as pleasant as the previous one.Sincerely,
Pawel
Hotel Room
Stayed in Jan 2024
Couples
3 review
Posted on Feb 1, 2024
Peppers Bluewater Resort is located in village centre and is looking very nice. We had a very small room 14.7sqm with king size bed and because of this there was not much room left to move around comfortably, not to mention for chairs, table to sit and have a tea or coffee, so the bed was making up for them. Despite having basic amenities such as kettle, cups and tee, the room is not prepared to enjoy drinking it inside. Bathroom cleanliness was not up to sctrach, noticed bunch of hair in the bathroom corner. The price that we paid for this place wasn't reflected in what we got. During our stay in NZ we had much better rooms for much less. Very disappointing experience.
Response from Property: reetings from Peppers Bluewater ResortThank you for taking the time to write us a review during your recent stay. We are in deep regret and we sincerely apologise that your recent stay fell short of expectations.It is disappointing to hear the room you were provided failed to meet you expectations, I note your reservation was for one of our standard hotel rooms which are by definition and are of course advertised as a ‘Sleep & Go’ type accommodation.A recognised challenge for us is to ensure that all of our Agents and methods of booking are correctly informed of the size of the room.After arriving at the hotel, depending on the property occupancy, we are sometimes able to offer upgrade options. These upgrade options for larger room types incur additional fees as would happen in most all hotels. Rest assured that we have raised each of the feedback that you shared to our Management team so that we can address your concern directly. May we ask what are your other concerns? We hope to be able to make your stay more comfortable and to provide you and our guests with a much improved experience.
Guest User
Deluxe Lake View Hotel Room
Stayed in Apr 2023
Couples
22 review
Great
Posted on May 1, 2023
Fantastic view of Lake Tekapo from my room. The most amazing and standard hotel at this area. Nice breakfast. Will stay again next time.
Response from Property: Dear Guest User,Thank you for staying with us at Peppers Bluewater Resorts and for leaving a wonderful review score.I am very pleased to hear that you appreciated the location and convenience of our hotel.I trust you enjoyed your time spent in New ZealandWe look forward to welcoming you again soon.Sincerely,Peppers Bluewater Resort Team
Guest User
Hotel Room
Stayed in Jun 2023
Couples
5 review
Outstanding
Posted on Jun 10, 2023
The view is splendid. The receptionist is nice and helpful.
Response from Property: Dear Guest User, Thank you for staying with us at Peppers Bluewater Resorts and for leaving a wonderful review score. I am very pleased to hear that you appreciated the location and convenience of our hotel. I trust you enjoyed your time spent in New Zealand We look forward to welcoming you again soon. Sincerely, Peppers Bluewater Resort Team
Anonymous User
One Bedroom Mountain View Suite
Stayed in Nov 2023
Family
3 review
Very Good
Posted on Dec 11, 2023
Walking distance from all the main attractions at Lake Tekapo.
Response from Property: Dear Guest, We very much appreciate your comments regarding your stay at the Peppers Bluewater Resort Lake Tekapo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Anonymous User
Two Bedroom Mountain View Suite
Stayed in Jul 2023
Family
8 review
Outstanding
Posted on Jul 23, 2023
Everything is great, great for a family and nice hangout at the living room before bedtime!
Response from Property: Dear User, Thank you for staying with us at Peppers Bluewater Resort and for leaving a wonderful review score. I am very thrilled to hear of your great experience during your recent stay with us! It seems we ticked all the boxes for you- from the service provided to the wide variety of meal offerings. A great team effort and I am delighted that it was all appreciated. We look forward to welcoming you again soon and we hope your next visit will be as pleasant as the previous one. Sincerely, Peppers Bluewater Resort Team
Guest User
Hotel Room
Stayed in Oct 2023
Couples
15 review
Outstanding
Posted on Oct 24, 2023
The room is spacious. Our room was upgraded. Good breakfast too
Response from Property: Dear Guest,We very much appreciate your comments regarding your stay at the Peppers Bluewater Resort Lake Tekapo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
Jaslyn
Hotel Room
Stayed in May 2023
Couples
1 review
Great
Posted on May 22, 2023
I have booked the smallest hotel room, so I cannot complain much. Well the room is really small. It cannot fit chairs into the hotel room. Fitting 2 luggages is tough too. But everything else is great. The toilets and hotel rooms are clean. They offer free laundry facilities as well. It looks super pretty too!
Response from Property: Dear Jaslyn,Thank you for staying with us at Peppers Bluewater Resorts and for leaving a wonderful review score.I am very pleased to hear that you appreciated the location and convenience of our hotel.I trust you enjoyed your time spent in New ZealandWe look forward to welcoming you again soon.Sincerely,Peppers Bluewater Resort Team
Anonymous User
Deluxe Lake View Hotel Room
Stayed in Apr 2023
Couples
6 review
Outstanding
Posted on May 13, 2023
Amazing view of Lake Tekapo and great location in the centre of town - supermarket and restaurants all walking distance away. Room is comfortable and clean. Note there's no lift/elevator if you're not staying on the ground floor.
Response from Property: Dear User,Thank you for staying with us at Peppers Bluewater Resort and for leaving a wonderful review score.I am very thrilled to hear of your great experience during your recent stay with us!It seems we ticked all the boxes for you- from the service provided to the wide variety of meal offerings. A great team effort and I am delighted that it was all appreciated.We look forward to welcoming you again soon and we hope your next visit will be as pleasant as the previous one.Sincerely,Peppers Bluewater Resort Team
Anonymous User
Two Bedroom Mountain View Suite
Stayed in Apr 2023
Family
15 review
Posted on Apr 26, 2023
The suite is big and well equipped with all amenities I need. However, there were a lot of mosquitoes outdoor which was very annoying. If you don't stay in a suite, you will need to use the public laundry room which has only 2 washing machine and 2 dryers - would be a problem if you need to wash your clothes.
Guest User
Hotel Room
Stayed in Apr 2023
Family
2 review
Outstanding
Posted on Apr 8, 2023
We stayed for 1 night. The room and bathroom were clean and tidy. Although the room was small, it was not an issue for 1 night. We had dinner in the restaurant, nice food. Very convenient for the pools. Staff very friendly. Would recommend to anyone.
Response from Property: Dear Valued Guest,DearThank you for staying with us at Peppers Bluewater Resort and for leaving a wonderful review score.I am very thrilled to hear of your great experience during your recent stay with us!It seems we ticked all the boxes for you- from the service provided to the wide variety of meal offerings. A great team effort and I am delighted that it was all appreciated.We look forward to welcoming you again soon and we hope your next visit will be as pleasant as the previous one.Sincerely,Peppers Bluewater Resort Team
Kumala sari
One Bedroom Mountain View Villa
Stayed in Apr 2024
Family
43 review
Outstanding
Posted on Apr 29, 2024
Location good
Big room
Response from Property: Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Anonymous User
Two Bedroom Mountain View Suite
Stayed in Jun 2023
Friends
1 review
Great
Posted on Jul 5, 2023
Good to stay with a warm night. I will definitely use it again.
Response from Property: Dear User,Thank you for staying with us at Peppers Bluewater Resorts and for leaving a wonderful review score.I am very pleased to hear that you appreciated the location and convenience of our hotel.I trust you enjoyed your time spent in New ZealandWe look forward to welcoming you again soon. Sincerely,Peppers Bluewater Resort Team