Ravensworth Arms by Chef & Brewer Collection

This is our 'go to' for lunch or an evening meal as the food, service and ambience are always great. Ross is especially attentive and welcoming - as ever. I couldn’t fault any of meals or service we've had here, and believe me, we have been here many times. My favourite place to eat and we actually travel for County Durham to eat there. My son had his first ever steak and devoured the lot, stating he was now a convert to steak! I particularly love the décor in the restaurant and bar area. I do wish they had a slightly larger vegetarian menu, but in all honesty, I always enjoy what I have there. We were there on a Monday evening and although we were expecting it to be quite quiet, it was at least half full, so had that lovely atmosphere we always enjoy. Ross always provides the ultimate in service and conversation, without being intrusive. There is a wide selection of beers and wine, so even a large group would be catered for. I have been meaning to leave a review for some time as the food and service is consistently great and we are serial ‘repeat customers’. When the weather is good, there’s nothing like a cold beer in the outside area of the Ravensworth Arms.

Very clean and spacious room ,all amenities that you need.

Friendly staff, room was pleasant however there was a constant humming noise from the roof space as if an extractor fan was on all night. Breakfast was good. Overall I’m likely to stay again but will pack ear plugs!

Very friendly and helpful. Good spot to stay very quiet yet not for from amenities and a good base to venture out

Lovely little place. Rooms are nice.

Having recently moved from Kibblesworth up to Glasgow, my partner thought the ideal place to propose to me would be a special place to us local to the area. We had arranged to visit friends anyway (surprise proposal) and so I booked the Ravensworth Arms Hotel just for the 1 night on Saturday the 8th of June. We've both been to the pub several times before for delicious meals and so we thought it seemed the ideal choice for an overnight getaway. We checked in quite late (around 9.30pm) but had called ahead to advise. When we got there the staff were very friendly and helpful and gave us the key to Room 20. Unfortunately, as soon as we got into the room we could tell it was dirty. The bed linens and towels were clean but the top of the shower head, all the skirting boards, and the shelf above the bed were thick with dust and clearly hadn't been wiped in a long time. We didn't raise it to staff at the time as it was very late by this point and we made the best of it considering we'd just gotten engaged earlier that day. We did consider mentioning it the next day but they were clearly understaffed and had a large party from Yorkshire to serve breakfast to. However, it did take the shine off the stay a little, especially as it was over £100 on a room only basis. We won't be back to stay. As mentioned, the bedding and towels were fine, the decor of the room was also lovely - clearly a new bathroom suite had been installed fairly recently with a lovely waterfall shower head. Just it wasn't clean - which for me defeats the point of having a nice looking room. Especially on the day we got engaged. A real shame.

another amazing stay at the Ravensworth Arms the rooms are fab and the food and staff even better this is most definately our go to hotel and restaurant the food is always of great quality and the staff are just so welcoming see you again real soon Jeanette & Brian

We stayed over Easter 2024. The staff are friendly and helpful. The room was clean, tidy and very well decorated. There were a few issues which let the place down: The phone is NEVER answered and if you eventually get through the person dosent know how to deal with your issue. There are no staff on at night at all and the "contact number" is never answered and even if you leave a message no one gets back. The heating went off the first night and we could not contact anyone. The room was freezing and the heating was fixed the next day otherwise we would have moved hotels. The staff all had coats on at breakfast! The bathroom fan was stuck on which made the room icy. No one knew how to fix it , eventually I found the isolator switch high above the door and stood on a chair to turn it off. The cooked breakfast was excellent but the continental was awful, stale pastries, stale fruit no yogurt and they brought the bread for the toast out four slices at a time! Must be a bread shortage in the North East. The hotel is lovely and the housekeeping are great but the hotel is let down by the poor concierge and the booking system which is completely broken. The continental breakfast needs a big improvement as well. A shame really as with some very easy fixes this could be a great hotel.

Great room, great restaurant and service. Would defo stay again.