Yaduo S Hotel, Guanghui Oriental Red Plaza, Lanzhou

Yaduo S Hotel, Guanghui Oriental Red Plaza, Lanzhou Reviews

Yaduo S Hotel, Guanghui Oriental Red Plaza, Lanzhou

Guangwumen Street, Nanchang Road, No.755, Guanghui Building, Chengguan District, Lanzhou, Gansu, ChinaView Hotel Details
Yaduo S Hotel, Guanghui Oriental Red Plaza, Lanzhou
Yaduo S Hotel, Guanghui Oriental Red Plaza, LanzhouYaduo S Hotel, Guanghui Oriental Red Plaza, LanzhouYaduo S Hotel, Guanghui Oriental Red Plaza, Lanzhou
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Yaduo S Hotel, Guanghui Oriental Red Plaza, Lanzhou Guest Reviews

4.8/5
Excellent
758 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(758)
Positive reviews(746)
Reviews with photos/video(112)
Delicious breakfast(112)
Friendly front desk staff(81)
Awesome amenities(65)
Large rooms(53)
Easy to get around(50)
Convenient for shopping(33)
Close to metro(18)
Perfect for kids(7)
Negative reviews(12)
Guest User
Superior Queen Room
Stayed in May 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on May 3, 2024
What attracts me to live two days in a row is definitely those warm and gentle faces from reception desk once you entered the lobby. Every staff is well trained and disciplined, they would generally solve every of your requests. Facilities and lightings are also new and sophisticated, making me feel homey and welcomed. Would love to live here again next time I visit Lanzhou.
Guest User
Jimu Duplex Double Bed Room
Stayed in Aug 2023
Business travelers
9 review
5.0/5
Outstanding
Posted on Sep 5, 2023
Nothing to complain. New hotel.
Response from Property: Dear little lord, thank you for the full praise, what Duoer has been pursuing is to let every guest have a sense of home, your praise is our greatest motivation, we will continue to work hard~~ There is always the warmth of unexpected encounters, Duoer looks forward to your visit again!
Xiaotingfengyin
Jimu Twin Room
Stayed in Jul 2024
Family
18 review
5.0/5
Outstanding
Posted on Jul 31, 2024
Located in the center of Lanzhou, it is very convenient to go to the night market. The hotel itself has a sense of design, with smart toilets, Xinjiang long-staple cotton bedding, and a fitness center. The breakfast variety is also very rich, and both adults and children are satisfied.
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Response from Property: Atour aims to create a fresh and comfortable stay experience for every friend who stays in the hotel. An elegant and open space will relieve your fatigue from the journey. After reading your comments, I know that you have really fallen in love with our Atour. I hope You will be accompanied by Duoduo on your future journeys. A cup of black tea, a book, and you who love us take away the satisfaction and leave the love in Atour. I hope you can come home and visit often!
qzhxhr
Superior 2-bed Room
Stayed in Jul 2024
Family
4 review
5.0/5
Outstanding
Posted on Jul 25, 2024
Facilities: The laundry room is clean and tidy, and the clothes being dried are not wrinkled at all. After writing a note, the waiter will help you fold it and put it in the basket. The gym is also neat There is porridge in the evening and breakfast is also good. If you don’t have time to eat, you can pack some. Facilities: Full-length mirror, half-length mirror and makeup mirror all have mirror lights There are many usb ports, which is convenient
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Response from Property: Hello, dear friend! There is a kind of meeting without invitation, but there is a connection between hearts. Duo'er meets you unexpectedly. Everything is destined in Duo'er's view. Duo'er pays attention to your "on the road" journey experience and strives to bring you surprise, warmth and touching. , I am very happy to see your high comments on Duo'er. Duo'er understands that on the road of service, there is "a long way to go" and "remain true to the original intention and forge ahead"~
Zheshiwuya
Superior Queen Room
Stayed in Jul 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Jul 4, 2024
Let’s talk about the advantages first. After all, this is a newly opened hotel. The room’s hardware facilities are first-class, including voice assistant, larger screen TV, humidifier, semi-smart toilet, three-separated bathroom, etc. The room is first-class clean and has no odor. In addition, the hotel upgraded me to a double room with a few wooden beds for free. The space is more spacious, and there is a sofa and a small round table, which is good. In addition, the facilities provided by the hotel such as laundry room, gym, book bar are also very convenient, and porridge and snacks will be served in the restaurant after 9:30 pm. What I like most is the design style that Atour displays in the room. The overall style is relatively simple and modern. At the same time, the hotel’s bathrobes, tea, coffee, mineral water and even the biscuits in the mini refrigerator are all from Atour. The self-branded supplies are clearly different from other general budget hotels, and I feel Atour's intentions in this regard. Next are the shortcomings, which I ordered from largest to smallest. First, the air conditioner in the room is noisy. Even the minimum wind force is about 40 decibels, which affects sleep. Second, the soundproofing of the room is poor. You can clearly hear the voices next door and footsteps upstairs while sleeping. Third, the smart toilet does not seem to be very smart. Sometimes it will flush itself after using the toilet, and sometimes it will not flush. Moreover, the flush button is designed on the side, making it difficult to find. Fourth, the hot water coming from the faucet is slow, and the drain outlet of the sink is easily touched by towels, resulting in no water. Fifth, the trash cans are small and the classification icons for recyclable and non-recyclable garbage are difficult to distinguish. Sixth, TV programs only include CCTV + local channels, and there is no on-demand function. Fortunately, the screen projection function makes up for this to a certain extent. In general, Atour has obvious advantages over many domestic budget hotels. Unlike luxury hotels, which generally have cumbersome procedures and high prices, it gives people a "light luxury" atmosphere and is suitable for business travelers. . I also hope that the hotel can pay attention to these problems I have seen and make improvements.
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6/11
Guest User
Jimu Twin Room
Stayed in Jul 2024
Family
1 review
4.7/5
Amazing
Posted on Jul 16, 2024
The room is smart, very convenient and relatively clean. Children are friendly and chase and call Xiaodu every day. Takeout friendly, with robots delivering food. The front desk staff are great.
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Dadihefan
Jimu Twin Room
Stayed in Jul 2024
Family
12 review
5.0/5
Outstanding
Posted on Jul 31, 2024
Good location, large rooms, complete facilities, warm service, highly recommended.
Original TextTranslated by Google
Response from Property: Atour aims to create a fresh and comfortable stay experience for every friend who stays in the hotel. An elegant and open space will relieve your fatigue from the journey. After reading your comments, I know that you have really fallen in love with our Atour. I hope You will be accompanied by Duoduo on your future journeys. A cup of black tea, a book, and you who love us take away the satisfaction and leave the love in Atour. I hope you can come home and visit often!
Guest User
Jimu Twin Room
Stayed in Jun 2024
Family
6 review
1.5/5
Posted on Jun 17, 2024
First of all, let’s talk about hygiene. The previous double eyelid stickers are still stuck next to the big mirror at the door and the air conditioner remote control. Let’s talk about the environment. If we talk about the geographical location, we can definitely say that Vientiane City has everything within a few minutes’ walk. Then there are Service, I checked in at 4:30 in the afternoon, and they said that the room had not been cleaned yet. They said that this is the hotel's policy. There is no problem for the hotel to provide such services, but it should not sacrifice the next guest's time and experience. In a hurry I was busy cleaning up the room, and as you can imagine, talking about the facilities, the air conditioner in this room made a loud sound when it was turned on, and it was very hot when it was turned off. I will describe the sound as one of the fan blades came loose, and it was blowing loudly. At night I oscillate between turning the air conditioner on and off. No pictures were taken. I came here happy and returned disappointed.
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Guest User
Superior 2-bed Room
Stayed in Nov 2023
Travel with friends
14 review
2.5/5
Posted on Nov 14, 2023
I am very dissatisfied with this stay and will never stay again. The front desk staff had a bad attitude. On November 13th, there was a boy at the front desk named Shi Xuan. When I went out, I told him in advance to extend my stay and cleaned the room. I turned a deaf ear to it. In the afternoon Ctrip called me and asked me to check out, but the boy hesitated and refused. When I returned to the room, I saw that the cleaning was not clean. I stayed for three days, and I should change the sheets and quilts every two days. This is the standard. They didn't change it. I had a barbecue at night and didn't wipe the oil on the table. There were no paper towels in the bathroom. I then told the front desk about the problem and they realized something was wrong. I asked whether they should change the sheets in the afternoon. At 2:30 on November 14th, the front desk was there. Two men, one was busy and the other had no customers to serve. I wanted to get out of my car and wanted to get a discount. I thought he was busy. After waiting for a while, he still didn’t say anything, so I told him that I was going out in my car. The man didn’t show up. say. The voice was also very loud. I screamed and ignored her. I will never stay here again. From now on, this hotel has been blacklisted because of the front desk guy. I don’t understand why these two men have such bad attitudes. Where did I offend them?
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Response from Property: Dear Duoyou, thank you very much for your opinions and feedback. It is because of your feedback that we are more aware of our shortcomings. We attach great importance to your questions and will definitely make corresponding measures. How to deal with it, thank you again for your stay and your questions!
Pingzijiujiemei
Executive Queen Room
Stayed in Jul 2024
Couples
11 review
5.0/5
Outstanding
Posted on Aug 1, 2024
Very good. Atour in Lanzhou is indeed the best in the country.
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Guest User
Superior 2-bed Room
Stayed in Jul 2024
Family
3 review
5.0/5
Outstanding
Posted on Jul 31, 2024
The room was very nice. Clean and tidy. like very much!
Original TextTranslated by Google
Response from Property: Atour aims to create a fresh and comfortable stay experience for every friend who stays in the hotel. An elegant and open space will relieve your fatigue from the journey. After reading your comments, I know that you have really fallen in love with our Atour. I hope You will be accompanied by Duoduo on your future journeys. A cup of black tea, a book, and you who love us take away the satisfaction and leave the love in Atour. I hope you can come home and visit often!
Liuzhiwenzhong
Elegant Queen Room
Stayed in Dec 2023
Travel with friends
4 review
2.5/5
Posted on Dec 9, 2023
I checked in at 11 o'clock in the evening. I was already very tired. The room was very cold and the quilt was very thin. Then all the sockets had no power and the lights in the room could not be turned off. Finally, I negotiated with the front desk to change the room. It was still very cold and the experience was not good. None of them are good. I will never stay here again. You should choose carefully.
Original TextTranslated by Google
Response from Property: Dear Duoyou, thank you very much for your opinions and feedback. It is because of your feedback that we are more aware of our shortcomings. We attach great importance to your questions and will definitely make corresponding measures. How to deal with it, thank you again for your stay and your questions!
Guest User
Jimu Duplex Double Bed Room
Stayed in Nov 2023
Business travelers
20 review
1.0/5
Posted on Nov 19, 2023
This hotel is great! The service is excellent. If you ask anything, you will just ask without saying a word. It is called adding WeChat. WeChat is convenient. We will deal with it as soon as you receive WeChat. The result is ignorance and neglect. There is no service attitude at all! There are many dirty places in the room and they have not been cleaned up. The services are not worthy of the price of 500.
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Response from Property: Sorry for bringing you a bad check-in experience.
Guest User
Superior 2-bed Room
Stayed in Nov 2023
Couples
4 review
1.0/5
Posted on Nov 12, 2023
I told them many times to ask for cleaning. I called three times but no one came to take care of it. The fruits in the refrigerator were all broken and the refrigerator was also broken. The service was extremely slow and delayed again and again.
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Response from Property: We are really sorry that we have brought you a bad experience during your stay. We will strengthen our rectification and hope for your understanding.
Anonymous User
Elegant Queen Room
Stayed in Oct 2023
Other
15 review
1.7/5
Posted on Oct 30, 2023
Facilities: normal standard Hygiene: The room is not adequately cleaned every day and only sits on the surface. Environment: OK Service: I feel like their member ordering attitude will be different immediately. However, I still like to use Ctrip. It has guaranteed late check-out breakfast, etc. However, it cannot replace the reliability provided by the platform. Something happened. The clothes were not delivered after being washed. The first phone call told me to call for surveillance as soon as possible, but I still felt that it was very difficult to communicate through Ctrip in the end. As a result, I didn’t even eat breakfast and said I found it so I could go up and take a look. I went to the door of the room and said that I needed to take photos for verification, so I was asked to come in. I guess the training on this polite detail was not in place. I went directly to the bed. Normally, if I don’t change my shoes, I can wear my shoes outside and enter the guest room? Stop him immediately and the waiter will wake up. Hey😑. Thank you for finding it. Guests doing laundry need to be careful. If you don’t summarize carefully enough, your clothes will disappear. The service as a tourism management needs to be improved.
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Response from Property: Dear friend of Duoer, we are very sorry that we were not able to provide you with a comfortable stay experience this time. Duoer is deeply sorry. Duoer treats every guest with the same warm service. The clothes you washed were washed in the hotel. In the early morning, the front desk partner was afraid of disturbing your rest, so he sent it to the door of your room early the next morning. Because the note you wrote was unclear, the partner sent it to the wrong room. The partner also handled it for you as soon as possible. When the partner called to communicate with you, you When you are dining in the restaurant, your companions will ask for permission from the guest to enter the room. We have rectified and improved the laundry process, strengthened service training, and strived to create a perfect stay environment for you! ! Duoer looks forward to your next stay!