Starway Hotel (Lanzhou Railway Station) Reviews
Starway Hotel (Lanzhou Railway Station)
No.433 Dingxi South Road, Lanzhou, ChinaView Hotel Details
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Starway Hotel (Lanzhou Railway Station) Guest Reviews
4.7/5
Outstanding
777 review
Verified reviewsLocation4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All Reviews(777)
Positive reviews(759)
Reviews with photos/video(59)
Classy environment(71)
Friendly front desk staff(57)
Easy to get around(53)
Delicious breakfast(51)
Convenient location(50)
Close to train station(31)
Perfect for business trips(8)
TV was average(4)
Negative reviews(18)
FAHOKA
Guestroom (2 Beds)
Stayed in Oct 2023
Friends
131 review
Very Good
Posted on Oct 11, 2023
Room is small, 15m2. Hotel is clean. 10 minutes walking from railway station.
Response from Property: We are really sorry for the bad experience you have had. We are actively correcting the valuable questions you raised and look forward to your next stay! ! ! ! On the road to growth, interaction is indispensable. Thank you for your praise and your affirmation for inspiring us to move forward. Thank you for your support and come often~ The hotel is located at No. 433 Dingxi South Road (100 meters east of Dongfanghong Cinema), about 1 km from Lanzhou Railway Station. The hotel is equipped with business areas, conference rooms, afternoon tea and other special services. Xing Xiaocheng will greet you with the warmest smile and the most considerate service.
Guest User
Double Room A
Stayed in Feb 2024
Couples
1 review
Very Good
Posted on Apr 29, 2024
Decent for the size and location
huoyh_0517
Superior Room (2 beds)
Stayed in Jun 2024
Business travelers
8 review
Outstanding
Posted on Jun 22, 2024
I took my child to Lanzhou for an exam. This hotel is the only one nearby with high cost performance, good service attitude, clean and sanitary. Starway is a brand hotel with no problem staying there. The breakfast is rich and very user-friendly. I will come again next time.
Original TextTranslated by Google
Response from Property: There is no one else in sight, you are everywhere. The hotel is located at No. 433 Dingxi South Road (100 meters east of Dongfanghong Cinema), about 1 km from Lanzhou Railway Station. The hotel is equipped with business area, conference room, Starway One Bowl Noodle, late check-out and other special services. Starway will welcome you with the warmest smile and the most considerate service.
Pashukanye
Superior Double Room
Stayed in Jun 2024
Solo travelers
21 review
Outstanding
Posted on Jun 15, 2024
Arrived at the hotel at around 1am, check-in was fast. The sanitation was very good, the room was clean and tidy, and it was quite comfortable to stay in. The service attitude was also very good.
Original TextTranslated by Google
Response from Property: The sky is not old, love is hard to end, the heart is like a double silk net, with thousands of knots in it. The hotel is located at No. 433 Dingxi South Road (100 meters east of Dongfanghong Cinema), about 1 km from Lanzhou Railway Station. The hotel is equipped with a business area, conference room, Starway One Bowl Noodles, late check-out and other special services. Starway will welcome you with the warmest smile and the most considerate service.
Anonymous User
Guestroom (2 Beds)
Stayed in Jun 2024
Friends
1 review
Posted on Jun 10, 2024
First of all, I rarely give bad reviews unless I can't help it. After all, it's not easy for everyone.
Facilities: It's understandable that the facilities are worn out. After all, the hotel has been here for a long time, but the messy shower head should be cleaned in time.
Hygiene: It's hard to describe the hygiene. The quilt and pillow have a faint damp smell. There is even an inexplicable black hair on one of the quilts.
Environment: If the above ☝️ is just my fantasy, then what kind of new fruit is this for breakfast (picture)? The fried rice is also hard and has a strange smell.
Service: The service is actually quite good, but it's hard to give five points with the above problems.
Original TextTranslated by Google
Response from Property: Thank you very much for your stay and your comments on the hotel. We are very sorry that we failed to take good care of you during your stay. I hope you can understand. We will also do more training to improve the skills of our employees. Your satisfaction is our greatest responsibility and honor. I hope you will choose our hotel again when you come to Lanzhou next time. All the friends in our store wish you: smooth work and happy life!
Guest User
Superior Double Room
Stayed in May 2024
Business travelers
34 review
Outstanding
Posted on May 30, 2024
It was my first time staying at this Starway Hotel and I felt very good. The front desk service was very enthusiastic. When guests had difficulty carrying luggage, they would take the initiative to help. The hotel rooms were large and well-equipped. The breakfast dishes and services were very good. I will stay at this hotel again when I go to Lanzhou.
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Guest User
Superior Double Room
Stayed in May 2024
Solo travelers
4 review
Posted on May 13, 2024
I forgot to take pictures. I was really speechless. The most annoying thing about staying in a hotel this time was also the most taboo thing in the hotel industry. There was construction outside the window that day, and the hotel did not notify me. The curtains were not closed. I was resting at the time, and suddenly a person appeared outside. He was not wearing anything at the time. And the most important thing was, it was lunchtime, and the hotel staff came to knock on the door. I was dazed at the time, and I just woke up after two knocks. Before I could respond, the hotel staff directly used her room to open the door without authorization. I was very confused at the time, and the hygiene was also bad. I stayed for 4 days, and the sheets were not changed for us once. I am really speechless.
Original TextTranslated by Google
Response from Property: Thank you very much for your stay and your comments on the hotel. We are very sorry that we failed to take good care of you during your stay. I hope you can understand. We will also do more training to improve the skills of our employees. Your satisfaction is our greatest responsibility and honor. I hope you will choose our hotel again when you come to Lanzhou next time. All the friends in our store wish you: smooth work and happy life!
Guest User
Guestroom (2 Beds)
Stayed in Apr 2024
Business travelers
2 review
Outstanding
Posted on Apr 14, 2024
I always choose Huazhu for business trips. It is very clean, and the front desk service and room service are very good.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will continue to see you. The stars in the sky are also in the sea, just like you who are far away are in my heart. The hotel is located at No. 433 Dingxi South Road (100 meters east of Dongfanghong Cinema), about 1 km from Lanzhou Railway Station. The hotel is equipped with business area, conference room, Xingcheng Yiwan Noodles, delayed check-out and other special services. Xiaoxing will welcome you with the warmest smile and the most considerate service and live up to your good comments. Thank you again for your affirmation of the hotel, looking forward to visiting again, wish you a pleasant journey!
Sterk
Guestroom (2 Beds)
Stayed in Apr 2024
Friends
11 review
Very Good
Posted on Apr 20, 2024
The hotel is very popular. The front desk staff are very polite and have a good attitude. They will say hello when they come in and out. There are restaurants nearby the hotel and there are many places to buy souvenirs.
Original TextTranslated by Google
Response from Property: White tea is pure and happy, nothing else to do. I am waiting for Feng and you. The hotel is located at No. 433, Dingxi South Road (100 meters east of Dongfanghong Cinema), about 1 km from Lanzhou Railway Station. The hotel is equipped with business area, conference room, Starway bowl of noodles, late check-out and other special services. Xiaoxing will welcome you with the warmest smile and the most considerate service.
Dajuyongbufangqi
Superior Double Room
Stayed in Mar 2024
Solo travelers
10 review
Outstanding
Posted on Mar 25, 2024
We were transiting in Lanzhou and booked an hourly room. The room was very clean and quiet, and the front desk was very helpful.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will continue to see you. The stars in the sky are also in the sea, just like you who are far away are in my heart. The hotel is located at No. 433 Dingxi South Road (100 meters east of Dongfanghong Cinema), about 1 km from Lanzhou Railway Station. The hotel is equipped with business area, conference room, Xingcheng Yiwan Noodles, delayed check-out and other special services. Xiaoxing will welcome you with the warmest smile and the most considerate service and live up to your good comments. Thank you again for your affirmation of the hotel, looking forward to visiting again, wish you a pleasant journey!
Guest User
Double Room A
Stayed in Mar 2024
Business travelers
1 review
Outstanding
Posted on Mar 12, 2024
The room is very clean, no odor, rich breakfast variety, not noisy environment, highly recommended
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your comments on our hotel. The slowest pace is not a step, but a wandering. The fastest pace is not a sprint, but persistence. We will continue to work hard. Our store is located at No. 433, Dingxi South Exit, Chengguan District (100 meters east of Dongfanghong Cinema). The hotel is located on a one-way street, and it is very quiet during the day and at night! "A bowl of soup when you enter the store" is fragrant and the soup is clear and not corrosive. A bowl of "local specialty Xingcheng noodles" Lanzhou beef noodles is willing to bring you luck and wealth. Looking forward to your tasting. The hotel is equipped with a business lounge, breakfast restaurant, and Xingcheng special services: treasure box, free storage, small gifts, free wake-up, etc. Our service is endless, and only your satisfaction is the driving force for Xiaoxing to move forward! ! ! ! We will continue to work hard and live up to your praise. Thank you again for your affirmation of the hotel, looking forward to visiting again, and wish you a pleasant journey!
Guest User
Guestroom (2 Beds)
Stayed in Feb 2024
Other
27 review
Outstanding
Posted on Feb 27, 2024
It is very close to the train station, about a ten-minute walk. The room facilities are good and the front desk is very accommodating, but the hotel rooms are really winding, like a maze 😂;
The hotel breakfast is just average, not very delicious
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your comments on our hotel. The slowest pace is not a step, but a wandering. The fastest pace is not a sprint, but persistence. We will continue to work hard. Our store is located at No. 433, Dingxi South Exit, Chengguan District (100 meters east of Dongfanghong Cinema). The hotel is located on a one-way street, and it is very quiet during the day and at night! "A bowl of soup when you enter the store" is fragrant and the soup is clear and not corrosive. A bowl of "local specialty Xingcheng noodles" Lanzhou beef noodles is willing to bring you luck and wealth. Looking forward to your tasting. The hotel is equipped with a business lounge, breakfast restaurant, and Xingcheng special services: treasure box, free storage, small gifts, free wake-up, etc. Our service is endless, and only your satisfaction is the driving force for Xiaoxing to move forward! ! ! ! We will continue to work hard and live up to your praise. Thank you again for your affirmation of the hotel, looking forward to visiting again, and wish you a pleasant journey!
Guest User
Guestroom (2 Beds)
Stayed in Feb 2024
Friends
2 review
Outstanding
Posted on Feb 24, 2024
The room is very clean and soundproof. It is comfortable to look at. It is also very tidy and well-equipped. It is also very close to the train station, so you don't have to rush. The front desk lady is also very nice and can answer all our questions. As a resting point for a transit station, this hotel is very good and you can come and stay. I would also like to say that the ladies at the front desk are very nice and patient❤️
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your comments on our hotel. The slowest pace is not a step, but a wandering. The fastest pace is not a sprint, but persistence. We will continue to work hard. Our store is located at No. 433, Dingxi South Exit, Chengguan District (100 meters east of Dongfanghong Cinema). The hotel is located on a one-way street, and it is very quiet during the day and at night! "A bowl of soup when you enter the store" is fragrant and the soup is clear and not corrosive. A bowl of "local specialty Xingcheng noodles" Lanzhou beef noodles is willing to bring you luck and wealth. Looking forward to your tasting. The hotel is equipped with a business lounge, breakfast restaurant, and Xingcheng special services: treasure box, free storage, small gifts, free wake-up, etc. Our service is endless, and only your satisfaction is the driving force for Xiaoxing to move forward! ! ! ! We will continue to work hard and live up to your praise. Thank you again for your affirmation of the hotel, looking forward to visiting again, and wish you a pleasant journey!
Guest User
Superior Double Room
Stayed in Feb 2024
Other
1 review
Outstanding
Posted on Feb 23, 2024
The room is very clean, and there is a big full-length mirror. It is very convenient near the train station. The young man and woman at the front desk are very gentle and have a good service attitude. They also gave me a pack of cute little wet wipes 😘
Original TextTranslated by Google
Response from Property: The sky is not old, love is hard to end, the heart is like a double silk net, with thousands of knots in it. The hotel is located at No. 433 Dingxi South Road (100 meters east of Dongfanghong Cinema), about 1 km from Lanzhou Railway Station. The hotel is equipped with a business area, conference room, Starway One Bowl Noodles, late check-out and other special services. Starway will welcome you with the warmest smile and the most considerate service.
Guest User
Superior Double Room
Stayed in Feb 2024
Solo travelers
5 review
Outstanding
Posted on Feb 14, 2024
Not far from Lanzhou Railway Station, very clean, self-service laundry, very friendly front desk, very happy stay experience
Original TextTranslated by Google
Response from Property: White tea is a pure joy, nothing else to do. I am waiting for Feng and you. The hotel is located at No. 433, Dingxi South Road (100 meters east of Dongfanghong Cinema), about 1 km from Lanzhou Railway Station. The hotel is equipped with business area, conference room, Starway bowl of noodles, late check-out and other special services. Xiaoxing will welcome you with the warmest smile and the most considerate service.