Nihao Hotel (Lanzhou Xiguan Zhengning Road) Reviews

Response from Property: Thank you for choosing to stay in our hotel. Thank you very much for your valuable opinions. We apologize for the bad experience you had in the hotel. Our leaders attach great importance to the series of issues you mentioned. We have trained the cleaning ladies and the store has also been contacted. The manufacturer is trying to solve the toothbrush problem and hopes to get your understanding. We will continue to work hard to provide good service and make every guest feel the warmth of home. We look forward to your next visit.

Response from Property: Thank you for staying in our hotel and leaving a review. We apologize for bringing you a bad experience. We have a variety of room types for you to choose from. You can try other room types next time. Regarding the air conditioning issues you mentioned, we will contact the air conditioning manufacturer. Maintenance is being carried out and the air conditioning is running normally. We will work harder to improve your stay experience and look forward to your next visit.