Nihao Hotel (Lanzhou Xiguan Zhengning Road) Reviews

Name: Nihao Hotel (Lanzhou Xiguan Zhengning Road)
Address: Floor 1-9, No. 308, Baiyin Road, Chengguan District, Lanzhou, Gansu, China, Floor 1-9, No. 308, Baiyin Road, Mainland, China
Rating: 4.6

Nihao Hotel (Lanzhou Xiguan Zhengning Road)

Floor 1-9, No. 308, Baiyin Road, Chengguan District, Lanzhou, Gansu, ChinaView Hotel Details

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Rooms and Guests

Nihao Hotel (Lanzhou Xiguan Zhengning Road) Guest Reviews

4.6/5

Very Good

967 review

Verified reviews

Location4.6

Amenities4.6

Service4.6

Cleanliness4.7

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All reviews(967)

Positive reviews(945)

Reviews with photos/video(218)

Awesome amenities(108)

Friendly front desk staff(100)

Convenient parking(85)

Classy environment(72)

Near shopping area(70)

Delicious breakfast(69)

Convenient for shopping(65)

Many amenities(33)

Negative reviews(22)

Shiqijiejie

Superior Double Room

Stayed in 2024년 5월

Couples

31 review

1.5/5

Posted on 2024년5월3일

I often go out and never give bad reviews to the service industry. Today I will talk about room 520. It is not as good as the more than 200 rooms in our local area. First of all, the mirror in the elevator is dirty. Generally, if there is an ice bar in rooms over 500, there will be cold drinks. , this place is empty, these don't matter, the point is that the toothbrushes in the room are all lint-free and will bleed after brushing, and the faucets have a layer of skin peeled off, so I am completely dissatisfied with my stay!

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Response from Property: Thank you for choosing to stay in our hotel. Thank you very much for your valuable opinions. We apologize for the bad experience you had in the hotel. Our leaders attach great importance to the series of issues you mentioned. We have trained the cleaning ladies and the store has also been contacted. The manufacturer is trying to solve the toothbrush problem and hopes to get your understanding. We will continue to work hard to provide good service and make every guest feel the warmth of home. We look forward to your next visit.

Guest User

Superior Double Room

Stayed in 2023년 7월

Business travelers

6 review

1.2/5

Posted on 2023년8월6일

The windows in the hotel room are very small, and the decoration is similar to that of Home Inn. There are only clothes hooks. The most terrible thing is that the air conditioner does not cool down. The indoor temperature is 29 degrees even if it is turned on at 16 degrees. I can only have a bowl of beef noodles for breakfast and nothing else. Low value for money, won't come again.

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Response from Property: Thank you for staying in our hotel and leaving a review. We apologize for bringing you a bad experience. We have a variety of room types for you to choose from. You can try other room types next time. Regarding the air conditioning issues you mentioned, we will contact the air conditioning manufacturer. Maintenance is being carried out and the air conditioning is running normally. We will work harder to improve your stay experience and look forward to your next visit.

Yiluxiangnuan-zhangyuge

Double Room

Stayed in 2024년 12월

Travel with friends

10 review

4.7/5

Amazing

Posted on 2024년12월18일

進入房間第一感受是房間環境整潔明亮，衞生乾淨，而且酒店是比較智能化的酒店，前台服務也比較熱情，早餐種類也很多，是一家性價比較高的酒店。下次有機會還會定這家酒店。

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Guest User

Guestroom (2 beds)

Stayed in 2024년 10월

Travel with friends

1 review

5.0/5

Outstanding

Posted on 2024년11월4일

前台小姐姐們服務態度非常好，非常滿意，很喜歡，房間衞生很乾凈，床睡着很舒服，大廳裝修風格我很喜歡，還有現磨咖啡可以喝，早餐很好吃，大家可以購買早餐噢，餐廳阿姨和大叔都特別熱情，很不錯的一次入住體驗

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Response from Property: 感謝您對我們的認可，看到您如此詳盡的點評，我們備受鼓舞，我們會很努力的服務每一位客人，給您最貼心的服務，讓您在酒店住的放心，睡的舒心，你好全體員工一直在路上，期待您的再次光臨。

Oyang.

Double Room

Stayed in 2024년 11월

Business travelers

5 review

1.0/5

Posted on 2024년11월26일

衞生很差環境也在臨街特別吵房子隔音特別差而且寫的兩點退房每天十一點多就開始打電話催説超時要加錢啥的來蘭州住過體驗最差的酒店沒有之一了……

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Response from Property: 非常感謝您入住並點評，我們一直期望能為每一位住客留下美好的回憶，顯然這次沒能畫上完美的句號，關於你的反饋我們很難過，針對您提到的衞生問題，我們非常重視，保證不會有此類問題再次發生，這次給您帶來不便非常抱歉，希望您下次入住我們能用更好的服務來彌補您心裏的落差，感謝您最真誠的點評，我們會不斷努力做的更好，期待為您再次服務！

Guest User

Double Room

Stayed in 2024년 10월

Travel with friends

1 review

5.0/5

Outstanding

Posted on 2024년11월1일

房間衞生很很乾凈，設施齊全，工作人員服務很好，很熱情，酒店環境挺不錯的，還可以免費停車，非常贊，大廳還可以喝現磨咖啡，挺不錯的，會推薦給朋友

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Response from Property: 最好的旅行，就是在一個陌生的地方，發現一種久違的感動。你好酒店相信細節服務才是最貼心您的服務，我們在這一條路上扔需努力，不過你好酒店很慶幸能與您同行，你好酒店感動常在，希望一路的旅行竇與您陪伴！

Guest User

Double Room

Stayed in 2024년 12월

Business travelers

2 review

5.0/5

Outstanding

Posted on 2024년12월16일

環境很好，酒店房間大，早飯也很不錯，服務態度也很好，推薦

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Response from Property: 感謝您的用心點評，我們始終堅信用心就能做好，追求極致服務，我們願在路上與您一同分享成長的喜悦，給您帶來更多的驚喜和感動，歡迎常回來。

Guest User

Guestroom (2 beds)

Stayed in 2024년 9월

Couples

75 review

5.0/5

Outstanding

Posted on 2024년9월18일

酒店就在馬路邊上，前台特意給升了級，房間很大，乾淨衞生，床墊軟硬適中，很好。就是停車不方便，需要停到酒店對面的立交橋下，建議去之前和酒店溝通一下，問清楚。

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Response from Property: 顧客的滿意和舒心是我們一直追求的目標，我們會更加努力的為每一位顧客提供最貼心的服務，希望你好酒店酒店成為您的“家外之家”。最後祝您生活愉快，工作順利！

Guest User

Superior Double Room

Stayed in 2024년 11월

Couples

1 review

5.0/5

Outstanding

Posted on 2024년11월22일

服務態度很好，房間很温馨，大廳佈置也很漂亮，還可以免費洗衣服

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Response from Property: 尊敬的賓客，您好，感謝您能選擇你好蘭州西關正寧路酒店並抽出您寶貴的時間留下您的入住感受，我們一直追求為每一位客人提供温馨，舒適，便捷的服務。我們非常高興看到酒店從衞生，服務，環境都給您留下了深刻的印象，願這些美好的回憶令您回味悠長，幸福悠長！而且酒店地理位置也很好，離各個商圈都非常近（西單商廈，亞歐商廈，新世界百貨，正寧路小吃夜市，步行街）出門也比較方便，距離公交站3分鐘，地鐵站10分鐘，尊敬的賓客，歡迎下次光臨！

YCD85776172

Double Room

Stayed in 2024년 9월

Couples

48 review

4.5/5

Great

Posted on 2024년9월8일

設施：半智能設備衞生：乾淨沒異味環境：房間空間適中，距離正寧路夜市不遠，走路8分鐘左右，挺方便的，可以推薦入住服務：小姐姐很熱情，有問必答

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