Lanzhou Convention Center Star Riverside Era ATour S Hotel Reviews
Lanzhou Convention Center Star Riverside Era ATour S Hotel
36F-44F, No. 188-1, North Binhe East Road, Chengguan District, Lanzhou, Gansu, ChinaView Hotel Details
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Lanzhou Convention Center Star Riverside Era ATour S Hotel Guest Reviews
4.8/5
Excellent
2664 review
Verified reviewsLocation4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(2664)
Positive reviews(2621)
Reviews with photos/video(597)
Classy environment(308)
Delicious breakfast(221)
Friendly front desk staff(185)
Loved the night views(127)
Would stay again(116)
Excellent room layout(31)
Nice elevator(30)
Has rooms for families(19)
Negative reviews(43)
Guest User
Superior Queen Room
Stayed in Dec 2023
Couples
5 review
Outstanding
Posted on Jan 1, 2024
Good！
Shijian
Elegant Double Room
Stayed in Dec 2023
Solo travelers
54 review
Outstanding
Posted on Dec 11, 2023
Although the hotel is a little far from the city center, it never affects my determination to stay here whenever I come to Lanzhou. Firstly, because it is far away from the bustling city and is relatively quiet; secondly, because it is condescending and has a bird's eye view of half of the city; thirdly, because of the considerate service, it took the initiative to upgrade the room; and fourthly, because it is accompanied by delicious food, the Dongfang Palace Beef Noodles Main Store, which is open all over the country, is right next to it. The last picture is a photo I posted on Moments in the Jimu King Room on the west side when I first stayed at the hotel. It was exactly two years ago. During this period, I stayed at the hotel many times. I believe I will still choose this hotel when I go to Lanzhou in the future.
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Response from Property: After seeing your detailed comments, I know that you must be a person with a very good taste in life and a sentiment of life! Duo'er is even more jealous of you with starry eyes. Thank you for your good review of Duoer. Every word of yours is the source of Duoer's struggle. Duoer hopes that you can live comfortably and happily. Duoer's biggest wish is to create a comfortable living environment for you. , you can have a high-quality stay experience. I hope you will come again next time. Duoer will definitely give you a different surprise. We look forward to your coming again.
Guest User
Superior River-view Queen Room
Stayed in Dec 2023
Solo travelers
13 review
Outstanding
Posted on Dec 10, 2023
The scenery outside the restaurant is very good, you can see the sunrise. Breakfast variety is okay.
The room is quite comfortable, but the window feels small. What you see outside the window depends on the location and class of the room.
Atour's biscuits are quite delicious.
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Response from Property: Thank you for your support and love for Yaduo. I just met you in the vast sea of people. I have to say that this is a kind of fate, so fate is something that can only be met but cannot be sought. Once we meet, we will live forever. Thank you for being a fan of Atour Hotel. It starts at the hotel. Don't stop at the hotel, stay true to your original intention, and you will always succeed! Flowers are blooming everywhere. I hope that every city you pass by will have an Atour that will make you feel at home and provide you with a warm haven~ Only coughs and love cannot be hidden in the world. It is probably impossible to hide your love for someone: the doting tenderness in your eyes will be revealed, the joy in your words will be betrayed, the emotional joy will be revealed, and the smile on your face will also express your love for Duo'er. Love can be expressed between the lines, but you know, Duoer treats you the same way.
Lansezihuaxiang
Jimu River-View Double Bed Room
Stayed in Dec 2023
Business travelers
2 review
Outstanding
Posted on Dec 7, 2023
I have stayed at this hotel several times, and the experience is very good. This time, I also upgraded the suite thoughtfully. I checked in in the early morning of the 12th and 6th. When I went there, I wanted to have porridge, but unfortunately the supper was over, but the lady at the front desk saw that we had brought our own porridge. He helped us find side dishes. Although we didn’t find them😅😅, he was very heart-warming. Xiuyu also enthusiastically gave us parking tickets. We were very satisfied with the overall service. Thumbs up to all the service staff.
Original TextTranslated by Google
Response from Property: Thank you for your support and love for Yaduo. I just met you in the vast sea of people. I have to say that this is a kind of fate, so fate is something that can only be met but cannot be sought. Once we meet, we will live forever. Thank you for being a fan of Atour Hotel. It starts at the hotel. Don't stop at the hotel, stay true to your original intention, and you will always succeed! Flowers are blooming everywhere. I hope that every city you pass by will have an Atour that will make you feel at home and provide you with a warm haven~ Only coughs and love cannot be hidden in the world. It is probably impossible to hide your love for someone: the doting tenderness in your eyes will be revealed, the joy in your words will be betrayed, the emotional joy will be revealed, and the smile on your face will also express your love for Duo'er. Love can be expressed between the lines, but you know, Duoer treats you the same way.
Guest User
Elegant Double Room
Stayed in Dec 2023
Solo travelers
3 review
Outstanding
Posted on Dec 6, 2023
The lobby is on the 44th floor. To check in, you need to go to the 44th floor.
Environment: The environment is very good. After all, it is a hotel that will open in 2023. There is nothing to say about the environment.
Hygiene: Very clean. When I went out, I saw a cleaning staff cleaning next door. They were really serious and careful. The floors were wiped by hand.
Facilities: Not used for the time being. The toilet is smart, as are the opening and closing keys and curtain opening keys.
Service: They upgraded my room for free and I am very satisfied!
I will still choose it if I come to Lanzhou next time. The location is not great, but I still like to stay in a hotel that feels sanitary! Good review! Highly recommended
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Response from Property: The hotel’s reply:
In a perfect journey, there is always unexpected warmth and touch. We are happy to provide warm and thoughtful service to every guest. Your satisfaction is our biggest driving force for progress. No matter how much we do, it is worth it. We believe that guests are family members, so that every trip you take will make you feel like you are home. The care, thoughtfulness, care and warmth of your family members are all The most sincere gift that every Duo'er gives to you. Atour is a humanistic hotel with the theme of reading and humanistic photography. You should feel the cultural and artistic atmosphere that is different from other hotels. We hope to meet you again.
Anonymous User
Jimu River-View Double Bed Room With Audio-Visual
Stayed in Dec 2023
Travel with friends
11 review
Outstanding
Posted on Dec 3, 2023
The hotel has a good location. It is right on the edge of the Yellow River. It is very convenient to go to other attractions. The room has a high floor and a superior view. The room is spacious and well-organized. The sound insulation is good. The service staff has a very good attitude.
Original TextTranslated by Google
Response from Property: Thank you for your support and love for Yaduo. I just met you in the vast sea of people. I have to say that this is a kind of fate, so fate is something that can only be met but cannot be sought. Once we meet, we will live forever. Thank you for being a fan of Atour Hotel. It starts at the hotel. Don't stop at the hotel, stay true to your original intention, and you will always succeed! Flowers are blooming everywhere. I hope that every city you pass by will have an Atour that will make you feel at home and provide you with a warm haven~ Only coughs and love cannot be hidden in the world. It is probably impossible to hide your love for someone: the doting tenderness in your eyes will be revealed, the joy in your words will be betrayed, the emotional joy will be revealed, and the smile on your face will also express your love for Duo'er. Love can be expressed between the lines, but you know, Duoer treats you the same way.
Maodeshucattree～
Jimu River-View Double Bed Room
Stayed in Nov 2023
Business travelers
12 review
Outstanding
Posted on Nov 22, 2023
It’s my first time to come to Lanzhou. Ctrip understands me very well. People who have high requirements for hotels always say that I don’t want to make do with it, especially if I only stay for one day. I just went to the Asia-Europe Hotel and it was really not as good as here. It was a great experience. Thanks to Miss Qianchen for her patience and suggestions. I am very satisfied and will come again next time.
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6/9
Response from Property: The flowers are blooming by the Yellow River here to provide convenience to more friends, so that you can feel the warmth wherever you go as long as you have Atour and feel at home. "Meeting you for the first time is like returning from an old friend." What Atour advocates is neighborhood service and serving every customer with heart. We will continue to work hard to continuously improve our services and welcome your next stay with better service ~ I wish you the best All the best~~
Guest User
Jimu River-View Double Bed Room
Stayed in Nov 2023
Travel with friends
4 review
Outstanding
Posted on Nov 15, 2023
The 42nd floor of the hotel has a beautiful view, complete smart facilities throughout the house, high-grade daily necessities, unlimited drinks in the refrigerator, no charges, comfortable bedding, and I tried Atour's sleep pillow, which is great! Due to the flight delay, the guy at the front desk provided free late check-out, a thumbs up! 👍It’s convenient and quick to go to any scenic spot, a must-stay when you come to Lanzhou!
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6/8
Response from Property: In a perfect journey, there is always unexpected warmth and touch. We are happy to provide warm and thoughtful service to every guest. Your satisfaction is our biggest driving force for progress. No matter how much we do, it is worth it. We believe that guests are family members, so that every trip you take will make you feel like you are home. The care, thoughtfulness, care and warmth of your family members are all The most sincere gift that every Duo'er gives to you. Atour is a humanistic hotel with the theme of reading and humanistic photography. You should feel the cultural and artistic atmosphere that is different from other hotels. We hope to meet you again.
Guest User
Superior River-view Queen Room
Stayed in Nov 2023
Business travelers
4 review
Outstanding
Posted on Nov 10, 2023
Xiaoyang's service attitude in the lobby on the first floor was very good and he gave me a small gift. The people are also very friendly. I was waiting for the bus here and had a great time chatting with them? The experience of staying in the double bed room is also good, the room is warm. The large room we stayed in the day before was very cold.
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Huoliuli
Elegant Double Room
Stayed in Nov 2023
Business travelers
7 review
Outstanding
Posted on Nov 8, 2023
The hotel's breakfast is really rich, with both Chinese and Western styles. The beef noodles from Lanzhou Atour are also delicious. There are many types of breakfast. The hotel's WeChat account also recommended many special snacks in Lanzhou to me. I'm really satisfied. , I will continue to choose Atour in the future!
PS: The scenery outside the window is also very nice.
Original TextTranslated by Google
Response from Property: In a perfect journey, there is always unexpected warmth and touch. We are happy to provide warm and thoughtful service to every guest. Your satisfaction is our biggest driving force for progress. No matter how much we do, it is worth it. We believe that guests are family members, so that every trip you take will make you feel like you are home. The care, thoughtfulness, care and warmth of your family members are all The most sincere gift that every Duo'er gives to you. Atour is a humanistic hotel with the theme of reading and humanistic photography. You should feel the cultural and artistic atmosphere that is different from other hotels. We hope to meet you again.
Guest User
Elegant Double Room
Stayed in Nov 2023
Family
1 review
Outstanding
Posted on Nov 7, 2023
Staying at Atour S Hotel is a good experience. While staying in the hotel and dining, you can also have a panoramic view of the Yellow River scenery. The front desk service was warm and the concierge Xiaoyang left a deep impression on me. I was even given a souvenir when I left the hotel. I will definitely come here again next time. Recommended, recommended, recommended!
Original TextTranslated by Google
Response from Property: In a perfect journey, there is always unexpected warmth and touch. We are happy to provide warm and thoughtful service to every guest. Your satisfaction is our biggest driving force for progress. No matter how much we do, it is worth it. We believe that guests are family members, so that every trip you take will make you feel like you are home. The care, thoughtfulness, care and warmth of your family members are all The most sincere gift that every Duo'er gives to you. Atour is a humanistic hotel with the theme of reading and humanistic photography. You should feel the cultural and artistic atmosphere that is different from other hotels. We hope to meet you again.
ZuoyuZane
Superior River-view Queen Room
Stayed in Nov 2023
Couples
4 review
Outstanding
Posted on Nov 5, 2023
A hotel that cares very much about customer experience. Unfortunately, I only stayed for one night in Lanzhou. Maybe my next visit will be in five or ten years. I am very satisfied and left a happy memory. I will remember this place.
Original TextTranslated by Google
Response from Property: In a perfect journey, there is always unexpected warmth and touch. We are happy to provide warm and thoughtful service to every guest. Your satisfaction is our biggest driving force for progress. No matter how much we do, it is worth it. We believe that guests are family members, so that every trip you take will make you feel like you are home. The care, thoughtfulness, care and warmth of your family members are all The most sincere gift that every Duo'er gives to you. Atour is a humanistic hotel with the theme of reading and humanistic photography. You should feel the cultural and artistic atmosphere that is different from other hotels. We hope to meet you again.
Ziyoufeixiangcai
Jimu River-View Double Bed Room With Audio-Visual
Stayed in Oct 2023
Couples
34 review
Outstanding
Posted on Oct 18, 2023
The location is excellent and the hotel facilities are good. It is my first time to stay at Atour Hotel. I would like to thank the front desk manager Jiayou for his warm reception. He communicated his preferences before check-in and arranged a satisfactory room type with a view. Almost any reasonable needs can be met. The water is not enough. Limited, free minibar, no need to leave the room, free washing and drying, folded and sent back, and thoughtful gifts of body lotion, conditioner, steam eye mask, specialty three forts, and a planet memory pillow planted with grass before returning. Arranged for courier delivery to your home, and the pillows are coming soon. This stay was a perfect experience. I will have one more hotel brand to choose from in the future, and that is Atour!
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6/12
Response from Property: The flowers are blooming by the Yellow River here to provide convenience to more friends, so that you can feel the warmth wherever you go as long as you have Atour and feel at home. "Meeting you for the first time is like returning from an old friend." What Atour advocates is neighborhood service and serving every customer with heart. We will continue to work hard to continuously improve our services and welcome your next stay with better service ~ I wish you the best All the best~~
GTIer_liuxiansheng
Jimu River-View Double Bed Room With Audio-Visual
Stayed in Nov 2023
Couples
1 review
Outstanding
Posted on Nov 15, 2023
It would be great if every city could have an Atour S. I traveled to Lanzhou a few days ago and stayed at Atour, one of the top hotels in Lanzhou. The service environment was excellent. We also caught up with the first snow in Lanzhou this year. I have always had the habit of collecting refrigerator magnets from various places. I bought this Ma Ta Feiyan refrigerator magnet at the Gansu Provincial Museum and accidentally lost it in the hotel trash. After learning about it, the store manager Jiayou went to buy me an exact same one and it was The Three Fortresses were sent home to me via SF Express as a souvenir. Seeing Ma Ta Feiyan's refrigerator posted on the door of the refrigerator at home, I was not only moved but moved at this moment. Lanzhou is not only a delicious city, but also a heart-warming city. I will come again.
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Response from Property: Thank you for choosing us and supporting our hotel. Your satisfaction with hotel facilities and services is the driving force for the work of all hotel partners. Letting every guest feel like going home is the ultimate goal of our service. The hotel rooms have simple and warm layout and free high-speed WIFI, making them the best choice for your travels. It is our honor to serve you. Atour S Hotel Lanzhou Convention and Exhibition Center High-altitude River View looks forward to your next visit!
Guest User
Superior River-view Queen Room
Stayed in Nov 2023
Solo travelers
2 review
Outstanding
Posted on Nov 5, 2023
It was a great stay experience. I visited the Provincial Museum and Dunhuang Art Museum, watched the Yellow River in the hotel, and ate beef noodles. The laundry room is very convenient and has a dryer. It's perfect after washing clothes for a few days.
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Response from Property: The best trip is to feel a sense of déjà vu in a strange city, to feel a long-lost touch, to feel the neighborhood and Yaduo, which will always be your haven for rest. We are extremely happy to receive your recognition. With your encouragement, we will work harder. We will not forget our original intentions, do every detail well, and provide you with a comfortable experience every time you stay. We look forward to your next visit. Check in!